Volvo Cars Brooklyn in
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Address:148 39th St 19 Bldg, Brooklyn, NY, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Volvo dealer
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Website:
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Zip Code:11232
Working Time and Location
What clients say about Volvo Cars Brooklyn in Brooklyn (NY)
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I recently had a great experience with David on a lease. We did everything over the phone. David was easy to work with, knowledgeable and trustworthy. We had an extremely smooth transaction that was completed in just a few phone calls. David even personally delivered the car to me! Please definitely work with David if you are looking for a Volvo! Highly recommend him to anyone!
Oct 23, 2025 -
Service was top notch from start to finish. Greeted with a smile and since my car had to stay practically all day, I was taken home in a lift and my car was brought home to me that same evening. White glove all the way!
Oct 23, 2025 -
The overall service experience was seamless. I went in recently for a 10k standard maintenance. I was able to easily make the appointment online. Once I brought the vehicle in, the team was extremely courteous and kept me updated with video as they were completing their work.
Oct 21, 2025 -
Wonderful experience with Leroy and Artur. No high pressure sales here... Leroy took the time to show us the different cars within what we were looking for and explained the differences between each one. Artur was also great and explained all the financing, servicing and warranty options and terms. Bonus was Dustin who took the time to show us how to set up the phone app and app within the car before we drove away. They came highly recommended and lived up to the recommendation. Well done Brooklyn Volvo.
Oct 18, 2025 -
Great experience at Volvo Brooklyn. Judy, Dustin and Arthur were so helpful and hands on throughout the whole purchasing process! All friendly team members, clean dealership and great cars ! Thank you.
Oct 16, 2025 -
This is my first visit to this service center. I was very pleased overall starting with the drop-off and intake all the way to completion and delivery. Prem Dass was very helpful and communicated clearly throughout the entire process. Highly recommended if you own a Volvo!
Oct 15, 2025 -
Once again, the team at Volvo Cars Brooklyn went above and beyond to make my service experience pleasant, efficient and empowering. Under Tommy Palladino’s leadership, the whole team made me feel like a valued customer. Josh Lasso made sure my car had all its needs met, Fay and Victoria at the front desk provided excellent concierge services, and Franklin expertly handled the repairs. Highly recommend!
Oct 13, 2025 -
It was a very rewarding experience purchasing a new vehicle at Volvo Brooklyn. Alek was very helpful throughout the entire process of the purchase and the entire staff was extremely friendly and courteous. Thank you making it an enjoyable experience.
Oct 13, 2025 -
I purchased an XC60 from this dealership before moving to Illinois in August. They assured me my plates would arrive in 3-4 weeks. It’s been MONTHS. No plates. The transit tags expired, so I can’t even drive the car I paid for. This is the most incompetent clown show masquerading as a dealership I’ve ever seen. These people couldn’t deliver a pizza, let alone license plates. They belong selling salvage titles out of a trailer, not representing a luxury brand. The sheer stupidity on display here is actually impressive. I’d give zero stars if I could. Go literally anywhere else—a vending machine has better customer service.
Oct 06, 2025 -
Scott Rozany was such a wonderful person to deal with. It was a very well-run show and Scott was on top of everything. Scott was very knowledgeable and provided detailed updates regularly. Best experience with a car dealership ever!
Oct 04, 2025 -
We had an absolutely wonderful experience leasing our second vehicle from Scott. He's an absolute institution and extremely passionate and hardworking. The dealership is lovely and we're happy to be repeat clients.
Oct 03, 2025 -
Thank you Judy , for helping us through the process of choosing a new vehicle. Very happy with the service you guys provided Very friendly and knowledgeable staff
Sep 27, 2025 -
We had a great experience leasing a new EV with Sam and the rest of the staff at Volvo Brooklyn. No high-pressure sales tactics, they were able to get us exactly the car we wanted from a nearby dealership, we took delivery without any issues. Happy to see that there's a new Volvo dealership in Brooklyn after Bay Ridge Volvo closed years ago.
Sep 25, 2025 -
Great dealership. Down to earth salesmen. No judgement. Friendly. Host was also non judging and upbeat. Bay ridge Lexus and BMW take notes. I mention them specifically because that’s how luxury dealerships should treat all customers. Kid friendly. Very bright and modern atmosphere. Well stocked showroom. Clean bathrooms. State of the art diagnostic tools. Service representatives are cordial. Very satisfied with our experience. I’m astounded, versus coming from Brooklyn BMW and Lexus dealerships. Puts them to shame especially Volvo of Queens. Horrible experience there. Keep up the good customer service. Word spreads.
Sep 22, 2025 -
The team were as efficient as possible, friendly, and helpful. Not all dealerships make as much of an effort. The waiting areas are comfortable and clean. Taking the car to the garage isn't anyone's favorite thing to do, but Volvo Brooklyn make the experience pleasant. UPDATE: Second visit to Volvo Cars Brooklyn. I wanted to have the tires checked due to an object on the road that I couldn't avoid. The service manager and technician were professional and efficient. I'm much more comfortable driving, knowing the car is in very good condition.
Sep 16, 2025 -
The team at Volvo of Brooklyn took good care of me. Friendly and fast service. They provided me with a car service to take me home and back. A total pleasure.
Sep 10, 2025 -
Excellent! Scheduled maintenance appointment. The crew was extremely thorough and paid attention to detail. Noted issues and corrected them efficiently. As I drove home I was surprised to realize how much more smoothly my car was riding.
Sep 08, 2025 -
I recently purchased a vehicle from Volvo Cars Brooklyn and I couldn’t be more pleased with the entire experience. From the moment I walked in, Mr. Leroy Henderson provided exceptional service. He was knowledgeable, patient, and truly focused on understanding what I was looking for. He took the time to walk me through all the features of the vehicle and made sure I was completely comfortable with the vehicle before driving off the lot. What really stood out was the no-pressure atmosphere. I never felt rushed or pushed into anything, and the transparency throughout the process was something I really appreciated. Leroy answered every question with clarity and professionalism, and the whole dealership team was welcoming and efficient. I'm thrilled with my purchase and grateful for the top-tier service I received. Highly recommend both Mr. Leroy Henderson and Volvo Cars Brooklyn if you're in the market for a new vehicle. They made what is often a stressful process feel easy and enjoyable.
Sep 06, 2025 -
My first experience buying a volvo car was through Leroy Henderson. Leroy was knowledgeable, efficient and attentive. Due to such a positive experience, when my daughter recently was looking to buy a car, I reached out to Leroy again. Leroy and Manny were professional, and courteous. Dustin explained very clearly all technical aspects of the vehicle. Arthur, in the financing department heiped make this process go well. Our family was again very satisfied with Leroy and the skilled staff at Brooklyn Volvo and we love our new Volvo car.
Sep 03, 2025 -
This was our first time shopping for a brand-new car, and our experience at Volvo dealership in Industry City, Brooklyn, was truly exceptional. From the moment we stepped inside, everything felt just right. Judy, our wonderful salesperson, along with Arthur, the finance manager, and Dustin, the IT specialist, took excellent care of us throughout the process. Judy took us for a test drive, and we instantly fell in love with the Volvo EX30. She answered all of our questions with extensive knowledge and offered practical, smart advice that made us feel confident in our decision. After visiting other dealerships, we can honestly say nothing compared to the professionalism we experienced at Volvo. A few days later, we happily drove our new Volvo home and are very happy with our purchase. Volvo truly seems perfect for a mature audience—stylish, reliable, and thoughtfully designed. We highly recommend this dealership to anyone looking for a top-quality car and outstanding customer service!
Aug 31, 2025 -
Great customer service! Aleksandr helped me with all my questions and made the entire car-buying process smooth and stress-free. He was patient, knowledgeable, and took the time to explain everything clearly. I really appreciated his professionalism and friendliness throughout the process. The dealership overall was welcoming and efficient, and I never felt pressured at any point. Highly recommend this location and especially Aleksandr if you’re looking for a new car!
Aug 30, 2025 -
I brought my car with 2 issues. Tire issue, which has been solved and backup camera that was solved after I had to explain, that the camera isn’t working properly and contacted Volvo headquarters to take care of it. I think Volvo of Brooklyn needs to send technician back to school more frequently lo learn more about technology. On first picture is a display of my car, and as per your technician, is normal, second picture shower proper display of backup camera.
Aug 26, 2025 -
I was able to get into my new Lease with ease. Love my new XC90 plug in Hybrid. It everything they told me and More....
Aug 24, 2025 -
The Volvo team made buying a car as stress free as possible. I didn’t want to spend hours in a dealer haggling price and they were able to get me the lowest price possible quickly. I worked with Scott and he was truly the best and super knowledgeable about the car and made me confident in my choice!
Aug 15, 2025 -
We purchased a new car and are very happy with the way everything as handled at Volvo Cars Brooklyn. Scott, Manny and the financing gentleman were really amazing! A special thanks to Scott for assisting us and making it happen!
Aug 11, 2025 -
I recently took my car for service, and I couldn’t be more satisfied with the recent experience. From the moment I arrived, the staff were welcoming, professional and knowledgeable. The service was completed timely I received a detailed video of the inspection, and even threw in a complimentary car wash. It gives me a great peace of mind knowing that everything was thoroughly checked!
Jul 22, 2025 -
If I could give them 10 stars, I would. I bought my car from another dealership; I only went there to update the software due to a recall. But wow, their service is amazing! They arranged the ride home, from home to the dealership when the car was done, checked and replenished, and washed the car. Everything was free! Plus, Joshua kept me updated with the car throughout. They also sent me a video of the walkthrough. I have never experienced this kind of service, even from the dealership that I bought the car from!!
Jul 16, 2025 -
I was pleasantly surprised at the location of Volvo in Brooklyn 2nd ave. Normally these places are way out of reach. Especially for me living upstate and working in Brooklyn that week. My car was in desperate need of brakes, so much so I felt I would never make it to my local Volvo dealer upstate. It was easy to book an appointment, and easy to drop off. The dealers were impressive. You drive into the garage and your car gets a futuristic body scan of the whole vehicle. They later send you what the scan picked up. Any faults, concerns are sent to your phone with an image for you to address. I was also sent home in a car service provided by Volvo. Once my car was ready they sent a car to pick me up. I’ve never experienced this type of service. Gone are the days of waiting around, stranded in a waiting room. Not only is my Volvo a quality car. The service is top quality too! Great job Volvo Cars Brooklyn
Jun 30, 2025 -
We participated in the Volvo Overseas Delivery Program through Volvo Cars Brooklyn to purchase our 2025.5 XC90. From the day we ordered it to the day we took delivery, the staff were very accommodating and helpful, even as our 2 year old ran around their showroom on many occasions! The whole process was pressure-free and that says a lot about the way a dealership is led from the top down and run from the bottom up. There were some delivery issues once the car reached the US, but those were due to an unfortunate snafu in the OSD program process. Once Volvo Cars Brooklyn got word the car was waiting to be picked up, their team across all departments really stepped up and it was at the dealership in less than 12 hours and ready for us to take delivery of it the next day. We truly feel welcome as a new Volvo owner and we look forward to working with Volvo Cars Brooklyn to maintain our vehicle. Scott is a fantastic point person for the AMAZING(!) OSD program and a representative of the Volvo Cars Brooklyn team!
Jun 08, 2025 -
We traveled from New Hampshire to New York to pick up a car that we found and love. Everyone that we worked with in the dealership from Alex our sales person to Steve, the manager, and Justin, who taught me everything I needed to know inside the car… were kind, helpful, welcoming and friendly.
Apr 21, 2025
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