What clients say about Rinwalske Towing in Elmira (NY)
It was VERY cold today (like 10°) and my oldest daughter accidentally locked my younger two (they are toddlers) in my car when the car was off and my keys were in my purse IN THE CAR 🤦🏻♀️. We had to call the police and the police brought Rinwalske with them to get the girls out. They all came SO FAST. Probably within five minutes of me hanging up with the non-emergency number. When I went to go get my wallet, he said "no charge, I have kids... I understand." I can't say enough how much I appreciated that.
Tired calling all moring no awnser after an hour of trying had to go with a different company out of the area very poor service of you cant awnser your phone
Despite a very challenging tow. Rinwalskis made it happen. Drivers name was Ryan he did great. They towed our dump truck for us. Good price for the work!
I definitely appreciate the timely manner in the response
I appreciate your company within 15 minutes I was back on the road thank you so much God bless
I called for a tire change and they were to me in less than 15 minutes! Less time than I spent on the phone with Toyota roadside before being told it would be a 2 hour wait.
Rinwalske was courteous and efficient.
I needed my car towed from a storage facility and delivered to my home.
I called and requested a flatbed then left for the storage facility which is 10 minutes away. When I arrived, the flatbed was already there waiting for me. Awesome service they came quickly, actually I was surprised how fast they came. Driver and his assistant were very helpful, courteous - well mannered, and polite. Price was very reasonable. I highly recommend their towing service.
I am beyond impressed with Rinwalske towing. The guys moved our Dodge Dart and Nissan Cube with two rollbacks. They were very professional! I had asked them to try and get them as close as they could in our driveway to our fence line (because our driveway is tight) and they were very successful. I praised them on how well they did. I highly recommend this towing company and will definitely be using them again. A++++++++
Quick, and simple. Priced more than others, but they were more convenient for me. Didn't have the time to meet them when dropping off how I would have liked, so not quite pleased how they parked my truck. It's crooked and left me little to no space to walk on the sides. However, like I said, quick, simple, and I have my car so I am happy.
Our toy hauler trailer had a broken axel. The owner was out of town and I gotta say he has the best workers. Very friendly, more than accommodating and professional. Price was very reasonable and we would recommend them anytime.
We had the unfortunate event of a non-fault rollover. Rinwalske did an excellent job with the recovery and all that is involved in a big job. The rates were realistic. Brey and the guys were extremely helpful and courteous. I would not hesitate a moment to call them for help.
Needed a tow from the parking lot of my father's apartment. I called, told them it wasn't urgent, but they were there within a half hour. Wonderful driver. This is now the only local towing company I'll call.
They picked up my car in good timing. Delieved it to Simmons and Rockwell as requested. I even got it fixed early do to Rinwalske towing getting it there when they did! Win, win!
A police called service has no pity. This one is no different.
They get 4 stars because a police call is out of their hands and they must drop everything to answer the call.
Not taking credit cards is their fault.
Sat in their office for 20 minutes staring at several people 10ft away from me. No help whatsoever. They charge $60 a day after you're towed to be stored also
I had an unusual request that was met professionally and with expertise. Coordinated a rollback to meet with a tractor trailer to unload a 2 post lift from the trailer and then deliver to my house. The driver (Rob B.) was courteous, pleasant and skilled. I am very pleased. Highly recommend!
I've been to many body shops and this is the best I've been to. They did a phenomenal job and the cost was great compared to other estimates I had done. They finished the car exactly when they said it would be done. I had both body and mechanical work done and my car drove better than it did before my accident. I would go back and would highly recommend them. Everyone there is straightforward, nice and honest.
My family has a lot of cars so we need a tow truck every so often and I’ve delt with every town company in this area and these guys are the best.. Good prices and quick. Will continue to use their services in the future!
What a bunch of unprofessional dirtbags. Not only did the driver wait til he put the car on the tow truck to tell me they don't accept AAA, they refused to take my car back off the truck. Of course I was the bad guy and they didn't give damn. At this point they basically stole my vehicle when I told them I didn't want their services. The owner didn't care one bit at all. Its sad this is how they drum up business. The more I tried to do stand up for what was right, the worse the situation became for me. They are using my car as blackmail and if I don't pay it they get to keep my car! Wow
We accidentally locked our keys and our infant grandson in our car while shopping. We called 911 and were told that Rinwalske Towing would come and unlock it for free since a young child was involved. They arrived in less than 10 minutes and had it unlocked in seconds. The driver was polite and very reassuring during an incredibly stressful situation. Kudos for community service!
Great company. Not only did they do the bodywork my car needed, they went the extra mile to make sure my vehicle operated properly. I would recommend Rinwalske Towing to anyone who needs road assistance or body work for their vehicle. They do excellent work and offer excellent customer service. I wouldn't go anywhere else.
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