Barmore Sellstrom Inc in
Jamestown (NY)

July 21st roadside service came it clutch they worked fast and efficient with affordable prices. Thank you!

I had a few problems with Barmore in the past, but I heard they got new management and was convinced to give them another shot. They absolutely turned a page! Don't bother going anywhere else.

Got a new set of top of the line Cooper tires for my Toyota from Barmore. They started to get loud after 4,000 miles. I told them at first rotation. They said all is okay. 15,000 miles now and the tires are chopped and very loud. Had suspension looked at twice, no issues. Just replaced tires with a new set at Firestone. They informed me that the Coopers were the wrong application for my car and that I shouldn’t have any problems going forward. Alignment was right on. When I called they gave me attitude. Won’t be back.

I wish I could give them a zero but I'll stick with a 1 star. They provide terrible service. When my car needed a battery, they were too busy with only doing tires. When I needed an inspection, again they were too busy doing tires. When I needed an oil change, they still were doing tires. After being a loyal customer for Baremore, I will go somewhere else where I'll feel wanted. I hope they see this post and think about what it's like to have no customers.

I've been a customer for some time, and I realize that sometimes there are extenuating circumstances and things just don't go as planned, however a courtesy call to a customer in my book is always good customer service. I had an inspection scheduled this morning @ 8:00 for my camper after waiting for stickers to come in. I get there and am told "sorry, we have the stickers, but the ribbon on the machine is broken we can't do any inspections." I asked why they didn't call me before driving all the way up there, and was told that "your numbers not written down." How difficult would it have been to put my name in the computer to see if anything came up, which it would have, and call me to reschedule? Waste of my time and gas.....disappointed.

AWESOME PLACE! I had a tire blowout on 86E right before exit 13... I'm recovering from a spinal fusion in my neck and had to call AAA to have someone put my spare on for me. I had called around a few places in Jamestown but the gentleman from AAA recommended these guys. I explained my situation, and they had me pull straight into a bay just a few minutes after I arrived. The tire was put on within about 20 minutes and from blow-out to being back on the road, it only took about 2 hours in all. Aaron was amazing, friendly, compassionate about my situation- and gave me a Military discount. If I lived closer I'd definitely make them my go-to shop!!! Place is super busy so they must already have an awesome reputation. I highly recommend to anyone!

Thank you specifically to Chris H. and Tyler at Barmores for making sure my tires were 100% and resolving the issue without headache! Much smoother experience than in the past, thank you guys!

Barmore Sellstrom is among the better mechanic shops in the area. Their rates are on par with the present market, and they treat their customers with dignity and respect. I've taken multiple vehicles to them for various repairs as well as state inspection, and the guys have always explained things to me in a way I could understand, and they clearly took pride in their work. The only drawback I've experienced is that, on occasion, service here may take longer than expected, primarily because of part-shipping times, workload/ volume, and other forces outside of their control. It's hard to fault any establishment for something like this when the work quality clearly shows. Overall, I'd recommend that anyone in the Jamestown area give them a call for service!

I have been getting my car taken care of by Barmores Sellstrom for years now. Each and every time I walk into the store all of the front desk workers greet me. Both Dalton and Ryan made sure my car was taken car of last time I was in. The customer service is great! If you need any work done on your car Barmores Sellstrom is the place to go!!

I had an appointment for 1 and was running late from work and they still were able to get me in. They did my alignment and put new tires on and they had great customer service. I would definitely return!

Great bunch of people work here. Both of the owners are super helpful and accommodating. My car was making a funny noise and I had to have surgery the same day and afterwards I wasn't able to drive for several days. They stored the car for free and even said I needed to leave it longer it'd be OK. Prices were pretty good too. I recommend giving them your business if you're in the area.

Absolutely the worst experience I've had with a garage to date. Made an appointment for tire mounting at 1:00 got a call at nearly 5:00 that they got back up and couldnt get to it so I left the vehicle overnight just to get a call at 4:00 the next day that they couldnt do it yet again only this time it was because they didnt know what a keyed lug nut was (I INFORMED THEM THE KEY WAS IN THE DRIVERS DOOR WHEN I DROPPED IT OFF!!! ). Worst customer service ever!!!!!!!!

These guys are cool they treat you like family omg they make you laugh on some stuff while you are waiting. There service is excellent. We'll worth the wait while they fix your car up. They have never let me down go check em out you will not be disappointed.

Got off to a really bad start when first giving them a chance, I might not of been perfect on my end, but they did fix their mistakes, which is all I really wanted. This time around was a much better experience. Which I really appreciate so I will definitely be giving them another try, they’re prices are fair, they are friendly, and they’re honest hard working people. Thank you Barmore’s for being professional and caring about your customers.

Ongoing disappointment. Very very poor quality of work... My mother goes to Barmore, and she constantly has rim leaks. She purchased all season tires, and a few years later purchased winter tires. EVERY Time she has them swapped, she has to go back due to rim leaks... Even when she goes back to get rim leaks fixed, they don't fix it and she has to go back time and time again! Oh, and they CHARGE her. This is absolutely ridiculous. I don't write google review, but in this case, I am making an exception. I have called Barmore about this issue in the past, and outright asked them, What does she have to do, tell you to please install them without rim leaks?? Should my elderly mother need to tell the "reputable" tire place that they should use bead sealer, or should the tire place be able to evaluate the rims and figure that out? This is just absurd.

I wasn't there. A friend had a car serviced at this location. Due to the make of the vehicle, something simple such as lug nuts need special tools or to be broken off. This particular vehicle has a hard time passing inspections due to this simple process. Not to mention this isn't a popular vehicle in high lands, wet lands, scenic areas nor any other place that isn't dry and flat. With that said this particular garage was capable and willing to take on the challenge and tedious tasks to get the needed issues done so it could pass inspection. I'd go to this place if I needed the seemingly difficult done. To my understanding the prices are average.

Aaron at Barmore was personable and professional. We had a blowout on our RV. We decided to replace all 6 tires. Called Barmore and Aaron had the 6 tires we needed and put us on the schedule right away. When we got there, he got us right in and 2 1/2 hours later we were on our way. He kept us informed and even told us about a restaurant close by to eat. Thanks to everyone involved. GREAT JOB and much appreciated Highly recommend

Great and friendly service. Had my Jeep in for an alignment and to replace valve stem. They were also able to pin point why I was hearing a clicking in the front end as well and even took the time to show me. Will definitely be going back for future repairs and maintenance. Thank you for the great service. :)

If I could give no stars I would. They quoted me one price over the phone for snow tires. When I got there it went up by two hundred... because I'm female perhaps?? Then when I ask about the warranty they tell me nothing and practically shove me out the door. I will be writing to the Better Business Bureau as well as contacting the manager of this "establishment".

Made an apt. To have winter tires changed last week. Dropped the car off at 7:50am and still waiting at 5:10pm for the car to be done. Its just that it’s a busy day, is the only reason given why. Have heard a few conversations of miss-matched tires, not ordering the right tires for other customers. While sitting here, workers complain that it’s customers fault for waiting to get tires done with a waiting room full of people listening. I would not recommend as apt. Are not honored and time is not valued in my case.

We arrived at the place at 10:30 for an oil change and inspection. Found out vehicle needed rear brake pads. Was informed it would be a while and asked if it was possible to wait. So waiting it was. Asked at 1:30 how much longer. They then prompted they only had 2 mechanics today. They apologized and said thanks for being patient. Again waited longer. It is almost 3:30 and have yet to be informed on how much longer it is going to be. They insisted on making no eye contact with us or informing us on how much longer it was going to be.

These guys are the best auto shop in town. I've brought all my cars here and have only received the best service. I'm a lifelong regular and will bring my cars no where else! Price is worth every penny. They really care about you and your vehicles with the greatest expertise this area has.

Great customer service. Knowledgeable staff. Good pricing

Bravo for fantastic customer service! As a businesses owner myself, I know the importance of good service and a great value. This place has both. Found them online after we blew an RV tire near Jamestown NY in June 2017. We called and they got us right in and stayed after closing to help us out. They gave us a fantastic price as well. When we made another trip in July, we had yet another RV tire blew in the same area. We didn't panic and immediately called them again. Even though they were closed that Sunday, they helped us out again. Because of the previous price and customer service, we decided to not only have them repair the blown tire, but have them replace all the remaining 4 RV tires, which were needed any ways, rather than wait until we got back home. I highly recommend them! They are honest, have great customer service, and great pricing.

My tires had lost their seals around the rims and I took my car in not once but twice, different tires, but they fixed them at no cost to me. Told the guys they were life savers. They're very nice down there.

Sold me tires then when one went bad told me they would fix it quick for free then it would be 30 minutes then an hour then I needed a replacement tire but they would give me a blemish to keep price down then wait more then told I would need a new tire at full cost... 3 hours and I left. I got new tires at Southern Auto for less than what they wanted to begin with, better warranty and support. I will never ever return here and recommend you skip them too.

We blew a tire on interstate 86 15 miles outside of Falconer. Troy from Anytime Towing came and picked us up and recommended getting a tire from Barmore. We want in and the atmosphere is very laid back and every person that we came in contact to was super friendly and very helpful. They felt like genuinely good hearted people that truly care about the wellbeing of their customers. Excellent in every way and appreciate all they did for us.