What clients say about Zumwalt's Garage in Deming (NM)
They did some work on a car, new to me, able to pick it up on Saturday, even, Yippie! However I've been there 3x trying to get an appt for matter with same vehicle, No call back? Seemed like a great guy. Into Gossip? Lonnie's good, Have to wonder about his crew sometimes..
I went to their garage for help to just look at my car before I went on a road trip to my doctors appointment in Las Cruces and they wouldn’t even look at my car now I’m broke down on the highway in the hot weather with my dog. I could’ve probably avoided the trip if they told me something major was wrong with my car. They’re not great service. They’re not good people. I’m also brown. I think they had a problem with that I really really do. I felt it as soon as I walked in nobody greeted me. Nobody said hello. Nobody asked me anything nice they couldn’t even look under my hood and I’m in danger on the highway. I’m calling to be Better Business Bureau.
I could give zero stars I would first, they told me that the insurance company told them the car was a total loss. They not only told me that multiple times, but they also told my father that. They have had my car since March in April Since they told me the car was a total loss I went ahead and bought another car. The car was not a total loss and my insurance paid them 2500 with my deductible of $1000. and in may they call me to come get it. Here what my car looked like.
Told them no I am not picking up the car in the state. The car is shaking and making a grinding sound and you can clearly see that their work is shotty now it’s July and they’re telling me the car is fixed. Ask them if they could take something off the deductible. Been having to pay on the car monthly and they are the ones that kept the car they said they can keep the car as long as they want to and they have never discounted anything. I would not recommend the shop. I’d recommend a hobo off of craigslist before I would recommend going to this. Going to have to go pay to take it to another shop to get it checked out since I am driving at cross country since I don’t live in Deming and just had an accident here. And I definitely don’t trust the shop or trust their greedy owner
I called for an appointment to service my transmission and they scheduled me for June 5, 2025 and when my truck got dropped off they said they couldn’t do the work because they were too busy, very inconvenient for me as I have a set schedule. I will not recommend this place to anyone, as I believe they just select who they do work for. Prejudice people and poor customer service. I’d give them a -5 ⭐️ rating!!!
Our 2004 Dodge Ram 3500 failed us after an emergency stop, and the engine light was on. This shop's mechanic was a lifesaver! They were swamped, but they stopped what they were doing to help us. They quickly figured out the problem and had us running again in no time. Their dedication to customer service is unmatched. Thank you!
Zumwalt was heaven sent....a blessing!
We were traveling from Tucson to Corpus Cristi when the check engine light went on regarding the Turbo Sensor on Ford F350.
They went far out of their way to help us on a weekend evening.
Thank you so so much!
They replaced the transmission in my 2013 f350. Once the transmission came in and I dropped off my truck they had it ready in a day or 2. Only 150 miles on the remanufactured transmission but so far so good. Great service.
My husband and I were traveling from Texas to California to witness our grandsons birth and after getting our Diesel Rv Motorhome serviced before leaving Texas, it stopped working near Deming New Mexico. We found ourselves at mercy of local mechanics that were all booked solid. Our saving grace was David the owner of this repair shop. He on his own time despite being booked came out to diagnosis, called his nephew from Silvercity to help diagnosis our Cat engine and then after receiving the part needed, David came out again despite a busy shop and repaired our RV. 5 stars is not enough as this shop and it's owner have integrity, honesty, and God in their soul. Thank you and Bless you.
We were driving from Dallas to Tucson and our truck broke down in Deming. Fortunate for us we contacted Gumwaltz garage. We told them our dilemma and they picked our truck up and had it fixed by 5 when we returned. They are professional, affordable and prompt. Very refreshing these day. Highly recommend.
I went in for a valve cover and left with sticking brakes! I had just spent 1200 dollars putting all brakes new a few days before! Odd ! When they did the valve cover I found they had left the old valve cover parts scattered on my carpet!!!
This garage is a gem. They offer high quality work at a reasonable price. I was on a long road trip, far from home when I had problems with my truck. The first two repair shops said they couldn’t do the necessary work. At Zumwalt’s they had a much more helpful approach, and they fixed my truck. They did the work that other shops couldn’t. Cheers to them!
We were driving to Albuquerque from Tucson. Passing a semi as one of their tires disintegrated, partially taking out the front splitter on my Mustang. Rolled into Deming looking for a place to remove the damaged piece. Found this place and they took care of me immediately…. And NO CHARGE!! Amazing service!!!
We are traveling from AZ to SD in a vehicle packed completely full to move my daughter to college. On the road we started to experience car issues and looked for a place to stop, choosing Zumwalt’s because of all the extremely positive reviews. They did not disappoint! Despite being very busy, our mechanic Dave immediately set up evaluating the problem and was able to repair it quite quickly for us, saving us from a potentially very dangerous situation on the road had we not noticed the problem. We are beyond grateful and extremely relieved! Both Dave & the front desk worker were very kind and incredibly helpful. I highly recommend Zumwalt’s Garage!
Stopped on my way to California from Las Cruces. My van's engine had a misfire and no shop in town would give me the time of day, the soonest they could look at it was the next day. I called Zumwalt's Garage and explained my situation and the gentleman on the phone told me to come by that he was busy but would check it out when he got a chance. He ended up checking it out pretty quickly after getting there and after about 5 minutes found that a Spark plug wire had came loose and corrected the issue. He refused to take payment for his help and insisted that we were good. Made it to California and back without issue thanks to this outstanding mechanic that I wish I could remember the name of. But trust me when I say it's the best experience i ever had with a mechanic in my life, especially back home! Highly recommend this shop based on how they treated my son and I! I will seeiously consider towing my vehicles to Deming whenever I need any work done!
They helped me get my car fixed promptly and made sure I had the right size tire first for the alignment.. other places would not have done so. Thank you David and others!!!
I had a rear wheel bearing and seal go bad on a recent trip to AZ with my sons. I bought the parts in case it got bad enough that I had to do it myself in a parking lot. On the drive back to Austin, the vibration and leak got really bad, so I stopped in Deming to see if I could find someone to do the job reasonably, as I decided that I didn't want to risk getting the axle out only to find that there was more to the problem and be stranded with my boys. I stopped at several shops to get quotes and see how quickly they could get to it; it was almost 5pm and Zumwalt said he could get to it first thing in the morning, and his quote was very fair. After checking with the other shops, it was a no-brainer... I went back to Zumwalt to get on their schedule before they closed (it was 5), and he met me at my van before I even got out... "did you decide what to do?" he asked, "yep, I'm going to have you do it". "Okay, gimme the keys and I'll have it done in about an hour and a half"... wait, what? They stayed after to fix it for us so I could get back on the road! We walked down the street to get some dinner, then I returned to find out that there was indeed more to the problem, but he was able to get the part that late and get it repaired... glad I didn't tear it down myself! The lady inside (I assume his wife, but not sure) was also really nice and had a great attitude about staying late, even with her kids there... I wish more businesses were like this. If you find yourself in the area with an automotive need, trust me and skip the others (most are pretty sketchy anyway), just go to Zumwalt's.
Traveling through and we had an issue with our F350. Guy said bring it in now. Gave us 30 mins of his time, diagnosed the issue and fixed the problem right then. All this at NO CHARGE to us (but left him a little $omething). Sooo appreciated!! Thank you so much!!
Zimwalt? Yeah they are too big for this town, they pick and choose, their clients. My BMW needed body part painted, I begged all of 2020, they kept saying they were booked.
Thank you to all of you at Zumwalt’s. We needed service on a golf cart and they stepped up. They picked it up, fixed it and delivered it. Affordable and professional. Thank you!
ZUMWALTS GARAGE IS A PATCH FIX COMPANY! THEY DO NOT FIX THE PROBLEM. I HAD THOUSANDS PUT IN ON A JOB AND NOW I AM BACK AT SQUARE 1! SAME SITUATION HAPPENED WITH MY GREAT GRANDFATHER, WHO IS 83. JUST GIT HIS VEHICLE TO RUN KNOWING HE WOULD NEED TO COME BACK FOR FUTURE PROBLEMS. THEY ARE NOT PROFESSIONAL AT ALL.
Nice folks. Helped me out with an alignment late on a Friday during the holiday season. I probably won't have occasion to visit again, but I would definitely do it if I needed to. Prices were very reasonable too.
Mr. Zumwalt did a great job on my Jeep, he was very courteous and he charged me accordingly.
A+ Highly recommended.
Pedro R. Martinez, retired U.S. Army
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