They were great! I needed a new battery in my RV and William was able to assist me! He was great! He removed the old battery which was under the driver floor and install the new one! I will always shop O'Reilly when I can!
2 cans of of your free .-eon so simple too refresh my cars ac unit and so much cheaper than a shop
.2 cans under 30 dollars like a brand new ac unit .So simple to fill as Well too beat the heat and do easy in times of inflation prices thank you.
I wouldn't give any star's but I have too
I have been in twice now and both times other people are helped before me and they laugh when i leave so no more O'Reilly for me and I know they don't care
Great service. My mud flap was loose and the employee I spoke to came out to my car to look at it and helped me figure out a hack til I can get it to a shop to get fixed.
As a female when you go into an auto parts store and you ask some questions about products you’re buying, especially oil, I said well why would they have high mileage synthetic oil in a generator? I’m asking him a question that he doesn’t know but he should. He works in the auto parts store, so as he’s sitting here explaining something about a starter to a gentleman but he doesn’t know about a generator or oil it’s because I’m a woman and I don’t appreciate him not answering my questions and being dismissive as I’m buying oil from his store, because he would rather talk to this guy about a starter then answer my questions. And if he doesn’t know he needs to go get someone that does I don’t care if my generator calls for 10W-30 and I’m asking you a question if I can use a different oil and you should know the answer.
Will not go back. Guy named Paul lied to me to sell me more expensive parts on more than one occasion. Now the last couple times he give me dirty look and walk away. Should atleast if don't want to help me inform another worker that I am there but he don't. Let me stand there for a while even though there is others in the back. If you go in there get help from someone else so you your lied too to make more money. Sad thing I mentioned it to store more than once but nothings done. He allowed to do it guess they need workers bad enough not worry if they honest or not.
What a great experience! Our car battery died in our campground and we would not have been able to get back on the road if Jimmy and his team hadn’t helped us out. We had to pay for our battery online before it could be delivered to our campsite and my husband struggles with all thing’s internet. The gentleman on the phone had the patience of Job. He was SO helpful. Jimmy, who we found out is the manager delivered our battery within ten minutes of paying for it online. He was the one at the store when we dropped off our old battery to get our core charge refunded. It’s so nice to work with folks like the ones at this store. 😊
Best customer service from a auto parts store here in Deming the man that helped me was very knowledgeable his name was Will. He found the exact part I needed he went above and beyond I will never go to anywhere else and be a repeat customer just because him!!! Best service!!
I ordered a starter for curbside pick-up since I couldn't turn off my truck & rely on it to start. Called and Misty answered. Told her why I wear there. Misty said there were a bunch of customers and she'd see if someone else could bring it out (I am a customer) no one came out (surprise) so I had to go inside while my truck sat running with the keys in it in the parking lot (this is not curbside)
When I took my core back, I thought, here's Robert with a 'manager' name tag, I'll political share my experience with him. All he could do is keep repeating that he wasn't there and he didn't know. He said this no less than 3 times. I told him that I was there and was explaining my experience to him since he wasn't, again, "I don't know, man,I wasn't here, we could have been busy with other customers (so since he wasn't there, don't bother sharing with Robert, a manager, your customer experience this location)
Here's an idea, Robert and Misty, learn what curbside means or don't offer it.
Went in yesterday for an oil filter and oil. This guy named William I think helped me. He was really helpful knew a lot about different oils, and types of filters even helped me understand what I was buying, and how they effect my car. He got me the best stuff for my car. Runs like a champ now. He even made a recommendation on my outer tie rods, because I was having an issue, and he was right. Great place I will be back to get both outer tie rods now. Thank you!
Stopped in for coolant. Asked the counterman about the restaurant Yo Mama's across the street. He said, "that's where we send all of our visiting corporate executives to eat when they're hungry." I see why they send them there! I got great service in the store, a great recommendation for lunch and then a fantastic meal across the street! A win, win, win!
Stopped in cause my check-engine light came on. You have to crawl under the dash & find where to plug in the device, then they couldn't explain what the code meant. Total waste of my time; perhaps due to youthful inexperience.
They always have everything I need. If they don't have it, they will get it quickly. They have a super nice and helpful lady. I think her name was Kayla. She was so helpful. It's clean, it's bright, and as a woman, I don't mind going to this auto parts store.
Had a three year warranty on a battery for my car that wouldn't hold a charge. Took the battery in with the receipt; they tested the battery; they had new replacement battery in stock! Easy cheesy! Great experience. No hassle, no conflict! Thank you O'Reilly's!
The best place in town to get parts, great people that work there, Edward is the main guy I deal with, but the whole staff knows their trade. If they don't have the part, they get it in super fast. A+++++ all the way!
Worst experience at any parts store ever... stood at the checkout line for 14 minutes while waiting for 1 of the 5 employees to cash me out. 2 of the employees looked directly at me while not acknowledging I was even there. Lady a couple of lanes down even said out loud, “you are more patient than I.”
Went in for tailgate clips. Wasn't greated and I asked for part when I couldn't locate was just advised location but so many items I searched but couldn't find so asked another attendant to help he looked then said oh their here somewhere but wasn't sure so left me looking so i left. First Sisbirro Chevrolet did not look up sent me to O 'Reilly then no help at O'Rilley so went to Bravo Chevrolet and was greeted upon entry and with in 2 minutes found part sold to me and thanked me for my service
Excellent service, i came there needing a few items, some they had and 1 they didn't have, so the staff was very helpful with that, we looked it up online, got the price sorted out, they pulled some strings and it came with a pretty sweet discount. So they made me feel cared about and I definitely want to come back next time I need some thing.
Website
