What clients say about E & M Auto Repair in Deming (NM)
Only went here because of the reviews as a woman it’s very hard to go anywhere without being judged so I went in & got anything just blank stares. Judgement at its best seemed as if didn’t want to help.
Cannot explain how great of an experience I had here dropped my truck off Saturday had no idea what was going on it was dead in the water at the gas station. First thing Monday morning gave them a call and they had already got my truck in the shop diagnosing it turned out to be a bad starter. Today Monday at 2:30 they called me and had my truck ready to be rolling back down the highway cannot thank them enough my gratitude at getting my truck up and going! Definitely would recommend them to anyone looking for a repair
This place was amazing period I went to 4 different mechanics to figure out my issue and no one could figure it out. These folks not only figured it out but saved me a ton of money. I would recommend them highly. A+++++
What a great place. So helpful. Long distance trip in our 24 ft Phoenix Cruiser ford E450. Stopped for an oil change. Old school service. Changed oil and checked all other fluids. Very pleased with the cost and the service, and told us a place to park for a restaurant we found! Would use them again! They are also a Napa distributor!
We're full-time RVers and spend time in Deming periodically. We've used E&M for many issues on our 20 yr-old Winnebago Class A motorhome with a Workhorse engine: replacing brakes, fixing our parking brake (for which we weren't charged a penny) and, most recently, repairing our cooling system. Each time, E&M worked with our schedule to minimize time in the shop. Dusty worked 1 1/2 hours overtime on the cooling system to get us back into our rig for the night. Also, they taped paper over our new flooring and our old carpet to keep it clean! We really appreciate such conscientiousness. We highly recommend E&M and will continue to patronize them as long as we're traveling.
Took my chevy pickup here and when got my truck back over 3 weeks later, not only was my problem NOT fixed but I had new parts I had personally installed on my truck swapped out for old broken parts! These people were stripping my truck for the 3 weeks they had it. I wouldnt send my worst enemy here.
They said they work on beemes, but 3 week out while they could check my car, they said they needed a bigger computer to dignose deep into the issue so they send me away.
We were towed into Demming with our truck and fifth wheel. They got us in first thing in the morning and had us back on the road within a couple of hours. Reasonable prices and good customer service, something we don’t often experience these days. Thank you!
They were so helpful. We just showed up, and they helped us out really quickly. They did the diagnostics and explained what the issue was. Great people
My truck broke down while driving through Deming nm. I was in a pinch, traveling through the country. Inquired with a few locals in regards to mechanics and E&M auto repair always came up. Glad I stopped by. He had me on the road within 2 hours. His pricing was very reasonable and would not think twice about using them again If I was in the area.
Thx for your great work and efficiency !
I expected a 2 or $300 repair bill to diagnose and fix a misfiring 2004 Chevy Colorado but it was just about $175 and they worked us in despite being super busy on a super hot day. I'd give them five stars if they had a little AC in the reception area. Their reception person/scheduler was roasting, and so were we. Solid, capable help from Dusy was much appreciated. But stay the heck out of the shop: they'll kick you right out (as a professional should do).
These people are so awesome! Only 6 hours into our big trip and check engine light comes on. Call E & M Auto and he says come in. So get there and code reads turbo issue. Solves it by checking fuel filter, that BTW was supposed to have been checked at dealer, and it is completely clogged. Changed it and we got back on the road in no time. Super clean shop and didn't take us to the cleaners!
We had an issue with our motorhome while traveling in New Mexico. I quickly looked for a nearby repair facility and came across E&M. We called and they agreed to run a diagnostic for us as soon as we could get there. They determined the issue was our alternator and ordered the part which had to be overnighted from Albuquerque. We stayed at an RV park just down the street and they called us at a little past 8 AM to let us know the part arrived. Our mechanic Dusty was amazing. He pulled the alternator which they then took out immediately to be tested to ensure it truly was the problem- which it was. They put in the new part and reran the diagnostics to ensure all was as it should be. They got us back on the road and salvaged our vacation for which we are grateful. We have an extended warranty and they dealt with the warranty company and we saved over half the repair cost with their help. Highly recommend these guys - they are outstanding!
Really good service. Any time we pass through Deming we come by here for service on our RV. They once fixed a problem 4 rv repair shops could not. Friendly people. We will come back again.
Traveling to Arizona and our Diesel truck was losing power and we had a check engine light on. We went to this shop and they were very helpful and knowledgeable. They ran codes and helps us out a ton. Friendly service and great price. Thanks Dusty we really appreciate you. Highly recommend E and M Repair
We brought our Motorhome in because of an intermittent serpentine belt problem. Dusty gave us an honest recommendation of what the possible problem was. They started on it at 8:30 a.m.and were done by noon. Honest work at a fair price. If we're in the area again I will use them for other work.
We have an older van and Dusty at E&M was able to diagnose our issue without a computer diagnostic. Saved us a lot of money and was friendly and helpful! Honest service!
These guys are awesome! Found and repaired an electrical problem that Ford couldn't for 40.00. Ford
cost me over 500.00 and it still didn't work. This is my go to business from now on!
Full engine service on 6.0L F350 5th wheel tractor. Done efficiently and at scheduled time. Prices, as is usually the case are constantly increasing -- currently $378 (incl 3% CC surcharge.
The mechanics replaced the fuel pump and starter in our bus. We did have to wait five days as we arrived Fri afternoon and they were closed on weekends. Due to the shop being busy, our appointment was scheduled for the following Wed. On Wed, our mechanic did a great job working through our issues so that we were able to leave Wed evening. The folks there stayed past quitting time so that we would not have to stay another night. Much appreciated! We absolutely recommend this business and the mechanics that work there.
We were traveling thru in a diesel Motorhome and had issues with loss of performance. Dusty came and helped install 2 fuel filters, and put us back on the road in about an hour. Great service would use again if needed.
I only stopped by to checkout their services. I have a Toyota Rav 4 Hybrid that needs a computer diagnostic scan. Here in little Deming NM, they have that tool along with a very good reputation.
The people at E&M were prompt, polite and professional. I appreciate the extreme professionalism! They are a busy place, I had a wait so plan ahead as you are able.
Poor customer care.
Scheduled an out call appointment a week in advance.
No show, no call. I called 2 days later, they said they were busy with 4 school buses and I was next in line.
Stopped in a week later and I was told they could not do any out calls.
I was trying to be considerate and waiting to hear from them.
Woman working the counter had bad attitude both times I encountered her.
Just bad, very bad experience.
Will never go back and recommend the same to anybody that ask.
If you either live in Deming, NM or are just passing thru like my family was and need vehicle repairs done.... I would 110% recommend E&M. They were very quick to get my truck in and a day quicker than promised to complete. The staff is friendly and very helpful. The mechanics are very knowledgeable.
These guys saved me over $1200 compared to the "chevy dealer" in town (that'll be a whole different review )
E&M is the way to go for repairs even diesel pickups. They will either supply parts or you can buy them local. Which is cheaper but no warranty.
Twice I have taken vehicles to E&M expecting expensive repairs and both times they found a simple, low cost solution. They are good and they are honest.
These morons told me that I needed a engine @ $14000 plus. I am an ASE master certified Tech and I thought they were very wrong, guess what, less than $400.00 later the injector was replaced. I would not let these ignorant idiots touch my vehicle!
Website
