This rating is based on customer reviews, inventory size, pricing, and service quality
Based on recent feedback, Carland Auto in Lakewood Township, NJ earns a 96/100. Sentiment is highly positive: buyers praise professional, no‑pressure staff (Max, Mo, team), fast approvals even with challenged credit, transparent CARFAX info, reasonable fees, and smooth, quick transactions. Inventory is described as solid with good first‑car options and a decent selection. Pricing is viewed as fair with little haggling. Common strengths include kind service, follow‑through, and helpful test drives. A lone 1‑star flags chatbot misinformation and poor follow‑up—an area to improve—yet overall experience trends very strong.
Brought Nissan Murano 2015 and was assisted immediately upon hearing a noise Mr Max and staff Sarah were amazing and Tony mechanic worked fast and professionally to ensure that vehicle was all taken care of. They come highly recommended
Max is an awesome salesperson. I took a Lyft from Philadelphia because talking to Max on the phone he came across as honest. When I arrived my instincts were correct. He is a honest guy. I bought a BMW 318i with no regrets. I highly recommend Max and Carland Auto.
I had the best experience dealing Mr. Maxx and Mr Mo. They went the extra mile to get me driving. The customer service and follow through made this one of the most stress free deals.
I had Max work with me on getting my car. He was beyond helpful and very transparent about the whole process of getting the car considering it’s my first vehicle. The service was amazing and if i plan on buying another vehicle in the future, I will definitely be coming back here!!!
Max was awesome, saved me from walking in 2 degrees weather, I walked in nervous I won’t get approved and right away he did his magic and got me approved away and he was so nice and caring even let my friend come look at the car, he was amazing and was understanding with everything. I’m down 2 Thai wings but it was well worth it also shoutout Sarah and Evan for picking me up and helping me out in the cold weather as well as being excellently kind and talkative!!! Def will keep in touch and will greatly recommend
Max and Mo were fantastic and trustworthy !!! They were very transparent, clear and reliable about pricing and kept their word. No pressure, No hassle. Highly recommend.
I went with my family and we had a warm welcome there. Myself, my wife and kid all are very happy with all the staff and the friendly environment in carland auto. Thank you to the carland family for a great experience.
Max was awesome. We saw a car online and we got there, it wasn't a good fit for us. He showed us a great car and gave us a great price. No pressure, no games. No hassle. Highly recommend.
Edit: Someone got hurt feelings and is lying in the reply lol
Misinfo-peddling AI chatbot is the first point of contact. It tried to tell me it was a human before lying about their business hours and inventory. I got fed up and called, and to his credit the person I spoke to apologized for the confusion and seemed interested in helping. He even offered, completely unprompted, to text me a list of available cars similar to the one I wanted, the one the AI chatbot told me was still there. The next morning, this list has not been sent and the AI chatbot is back, asking me what I thought about it. I get annoyed now, being at work, checking my texts, email, and app for this nonexistent list, and call the business again. The call is sent to voicemail and I get a text with a dead website link and a promise to call back that was never followed through on. Waste of my time.
I'm searching for a Honda Fit in a different car dealer with no luck I was afraid of driving for two hours to another scam but I was wrong, Carland dealer is awesome the car is exactly like the description in CARFAX Max, is a wonderful person and makes everything easy. The information and the car is in great condition I'm so happy with my new used car.Thank you Carland will recommend your dealer to a family and friends
GREAT GUYS MAX,MARCO,MOUSTAFA HELP ME WITH A QUICK AND EASY SALE FOR ONE OF MY FAMILY MEMBERS. THE SERVICE WAS FAST AND VERY EASY, NO HASLE WHAT SO EVER ,THOSE GUYS DESERVE ALL THE BEST THINGS COMING TO THEM.
Mo was amazing. He took his time and explained my deal. Max was fantastic he kept his word and called and it was better than I expected. Thank you to the carland family for a great experience
Just bought a great car from Max! The process was smooth, easy, comfortable, no pressure. Max showed me how everything works and answered all my questions. Great selection of vehicles. Would definitely recommend doing business here if you need a car!! Thank you Max and Carland Auto:)
Fast and easy. Worked with Marco and max on getting my son his first car. They helped out with finding the perfect first car. Thank you again. Highly recommend them!
Just recently bought my car at Carlandauto on 88 in Lakewood NJ. Definitely a place recommended to purchase a vehicle from. Max was the guy that helped me and my wife chose a car and as well was very kind professional guy. Definitely recommend place to purchase a car. Thank you Max
Max is the best, will help out of the kindness of his heart and isn't there to make money off of you. Extremely helpful and and kind hearted. I recommend to anyone who is looking for a good used car!!
By far the best buying experience I have ever had! Patience, dedication and compassion is what defines these group of people working together. The highest and kindest energy I have felt in a while outside my home. Thank you guys for such an incredible time and experience. I love my new car. Please come here if you are looking for a quality used car. They are fantastic!
Purchased a vehicle from Max and he was awesome. Made it super easy for us with not the best credit or substantial down payment. We didn't get the best interest rate but that was us not on him. He was the great. 10/10 we will be dealing with him on our next purchase here in a few months
Max is absolutely amazing. Treated my son like he was his own. Got him into a clean and and reliable 2013 Honda Accord with all the CARFAX reports. Located on 88 Carland Mo helped us with acquiring insurance he was very patient and helpful.
My son just turned 17 and got his license. We had been searching for his first car and had multiple near misses where a Jeep Cherokee that he was interested in sold before we arrived or we couldn't get straight answers on specific questions. That changed when we called Carland Auto. Mo and his staff let me come in, offered to pull it into the garage and have the technician show us anything we had questions on (brake pads, engine, etc.). Promised to hold the car for us until my son could come look at it, and made sure it was detailed and everything was all set. Their fees were reasonable, there were no hidden costs and the entire process was easy and non-pushy. Mo definitely puts his customers first and he's true to his word. My son is now happily driving around in his first car! I'd definitely recommend Carland Auto.
Justin and Mo were fantastic and efficient the whole process. Helped work a deal for a new young buyer in the world and left him excited and ready for his upgraded vehicle. Not to mention they actually had a manual trans on the lot for sale. Definitely a gem of a find! As a previous automotive sales associate myself, I highly recommend this dealership for the first time or returning buyer!
Although a small dealership has the fe of the big places. Staff is great. Very caring and helpful. Extremely knowledgeable and fought for me. Much appretiated. I un-hesitatingly and unreservedly recommend Carland to all my friends.
Moe made our buying experience very simple, efficient, and painless.
Long story short, I was looking to get my wife into a newer vehicle. We had previously stopped at a neighboring lot that had a particular Acura MDX that she liked but after coming back with the down payment we were suggested to bring, the salesman’s story changed and suddenly he wanted more money down etc.
I ended up thanking him for his time and we decided to start our search for something again. As luck would have it, Carland had an identical Acura MDX with 30k less miles, more maintenance history, 1 owner, Florida car for only $1000 more. Car runs and drives beautifully. Engine bay was clean as can be as well.
I went in and discussed with Moe and he made it happen without any major headaches. I’ve always been reluctant about these “Lakewood dealerships” but after spending some time there and chatting with Moe, he’s one of the few on 88 that I’d actually trust.
If I need another car, I’d definitely be stopping there again.
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