I came in for a simple headlight replacement. Just last month, the same service cost $10. This time, I was charged $15 for identical work.
When I politely asked about the price difference, the owner responded arrogantly, saying: “Last time it was $10, this time it’s $15, next time it will be $20.”
I was also made to wait intentionally, even though this job takes only a few minutes. Very unprofessional behavior and poor customer service.
For such a basic repair, I expected transparency and respect. Instead, pricing felt arbitrary and the experience was uncomfortable. I won’t be returning.
My father loves this place for years as it is convenient, reliable, and they're pretty quick. There are always tons of cars in the lot, since people drop off their cars to be fixed. They can usually squeeze you in if not in a few hours, then a day or 2 max (they'll let you know if they have to order your part). When I, a female, went for weird car sounds when braking, he did a test drive for the screech and did not try to sell me anything I didn't need.
The nearest bank with an ATM is Wells Fargo. Conveniently located near many restaurants, like Chili's, ice cream, Indian/Asian flavors. Plenty of places to get gas and near RT27, Metro Park train station, and the parkway North and South, although calling an Uber is always an option. Turning in can be tricky, as Oak Tree Rd is quite busy, but there is a light nearby for the plaza across the street, and there is a left turn lane in the middle.
I took my 2002 Nissan Maxima SE here some time between 2014 and 2015. They took 2 days to "replace" the spark plugs. The engine was misfiring, so I bought the parts and took it to the mechanic. There was no communication about what was being done and when we finally called multiple times, they gave the car back, charged $300 and on the ride home the car began misfiring again.
We took the car back to see what happened and after much deliberation we found out that not only did they not complete the job. They kept the new parts and left some of the old parts in the car. I am not sure what happened exactly, but the owner refused to communicate clearly. After some arguing, they finally gave the new parts back, but refused to offer a refund.
Very good service and give genuine things which is required to do for car compare to dealership those will scam you for things which are not required to perform service.
I was filling up with my family today at the gas station next to this place. The girl at this place kept staring at me from the garage while I was in the back seat minding my business. And soon her boyfriend(?) started doing it too. Yikes
Quick and efficient oil change and tune up in 40 min and a reasonable price. Will visit again.
Visited again for a at tyre. In and out in 20 min for a reasonable price and efficient service.
One of the most arrogant mechanic I have ever seen in my life. He charged me $20 for a tire puncture fix and day before my friend paid $15 only. When I asked him why he is charging me more then he rudely replied by saying "It is my wish, I charge someday $15 and $20 other day". He was very rude. Don't go to this shop unless you have no other option.
I pulled up to ask the mechanic/owner about an oil change. He was speaking to someone else so I waited for him to finish. He saw me, continued his conversation. Then deliberately walked away with arrogance. Don’t give business to arrogant people.
Charged me $10 to just change one number plate with rotten screw in-spite of being repeat customer. When questioned about why 10. He said that even water is not free. He should hv mentioned the price before starting the work and shamelessly asking for it.
During a visit for an inquiry, the attendant started the job without my consent, saying that it was a 2 min job, but also said that he will charge me 50% more as it was about closing time.
I refused to pay more and said that I'll come back the next morning, especially when I had not requested him to start work and had only requested a quote.
That person stopped that work, snapped at me and muttered something that I could not hear.
Very distasteful experience. There are better places out there... From a service perspective at least...
Very nice, honest and reasonable prices for repairs. They suggest what needs to be done and also advise to buy parts online so that you can save money.
Timely professional services.
Really good experience.
Super honest work. Other shops tried charging me a ridiculous diagnosis fee just to run an OBD2 scan even though I had free one already from Autozone. Krishna correctly diagnosed the problem and suggested we first simply try to reset the computer as a gas attendant had forgotten to put back the gas cap a few weeks back.
5/5 I would definitely recommend.
Went here to inquire about if they deal in selling and purchase of used cars.
The Owner was not very friendly and took my contact information saying that he would call me soon as soon someone inquires about a used Car. But never received any response or call from them. I presume they might have not got any customers interested in a used Car.
Otherwise the place seems okay. I did not use any of their services but just writing this review based on my experience in terms of visit to the Repair center.
I had a repair for front axel and he replaced with a new one but still I have the same issue when I went back he says there is someother issue with someother part. Said its fine just drive around no problem without fixing the issue.
I have done many repairs for an old Toyota Sienna. Very reliable, patient and authentic repairing center. They attended a problem of horn and airbag at least 5 times until and unless it is resolved with no additional charge. I appreciate their work and attention. I will recommend this shop to my friends and colleagues.
It was my drawback.. just a journalist but very little mechanical knowledge and hence always got cheated when it came to repairs of cars, home et al. Our Dodge Caravan was garaged for two years and in the process had developed problems. Hence consulted some media contacts and two out of three recommended Krishna Auto Repair on Oak Tree Road, Edison, NJ. It was a long ride from home, about an hour but was worth it. Umang, who is in charge of the operation, took care of the car that would deserve more than five stars. It was hassle free, very professional service and the charges were much less than I had expected. The mechanics too were very courteous and kept me informed of the work being done. These days very difficult to find such honest people in the auto repair business. Hats off to you guys. Proud of you.
Owner is very honest and efficient. the final charge ended up much smaller than initially estimated. I would recommend this local business for residents nearby looking for value and efficiency
By far the best mechanic I've ever dealt. I paid over $300 to have my car looked at by VW specialists. They told me it'd be $1200 more to fix it. Krishna correctly diagnosed my problem and fixed everything for $240.
Great place! After doing my research I had my car towed to this shop. They had the best price too. And knowing I had a need to fix fast, they took care of me in 1.5 hours. Great work and service. Thank you very much!
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