The print center staff here is absolutely amazing and incredibly helpful. I was looking for help in printing invitations & cards and the Manhattan stores were nowhere near as friendly and helpful as the Jersey City staff so I came here specifically to work with them as I had experience with them helping me with the proofs of the invitations previously. They did not disappoint - would highly recommend coming here for more hands-on support with printing services
Print desk was very unhelpful. Unable to provide any estimate - didn't believe I had properly sized my photo. Was able to get the same thing done at Walmart with 1 hour turnaround with no hassle.
Very bad passport photo service. Photographer was just hastened and didn’t take a good picture. I paid for the service of a digital and physical copy but was only given the physical copy- reason being no flash drives available. I was not informed of this before hand and had to just pay.
The store was pretty big and with a variety of every option but in some areas there was a lack of stock. There was no line to checkout so it was a pleasant shopping experience.
Fantastic crew here.
Returns are typically smooth and the employees check whether you’ve been assisted if you’re waiting around.
I recently forgot my wallet here and they kept it safely, sticking a label on it waiting to return to the right owner.
Twenty-five years ago, I used to come to this Staples and buy thousands of dollars of paper, inkjet printer cartridges and binding supplies on a corporate credit card. Now I make mass purchases of school and art supplies. Staples has a surprisingly good selection of professional art supplies, from colored pencils to sculpting and painting materials.
I just had a wonderful experience at the Print & Marketing center with Patrick and felt compelled to write a review. Patrick is kind, knowledgeable and extremely good at his job!Thank you for all of your help and for the amazing customer service—you made one of my errand runs of the day super easy!
Terrible print shop. I don't understand why you have to rip off your customers on printing out a 2*2. Also, think of a better excuse. "Government rejects the photo paper that we print. You have to go take a picture with us and then we can print it using the correct glossy paper" is just ridiculous.
This location is awful. It used to be good, but over the past couple of months, every time I've come to this location to print labels for my small business, their equipment has been crap, or not working at all. Sad representation of Staples as a business.
This is a review for the Print Center specifically: Dropped in on a lunchbreak for two quick color prints while visiting in town as it was the closest location with print services. I didn't have super-high expectations, but at least thought it would be better than what I could do with a home printer - unfortunately it was actually WORSE. I only had a short break to sprint in-and-out that day, so I regret not stopping to QA it in detail while still at the counter, as it wasn't until I got home I realized only the first print was usable. The second print was washed dark (so white areas came out gray), there was spotting (a red line in the middle of the image had other red ink dots around it from shoddy printing), and extra margins and a footer with page numbers were ADDED to my document (not asked for) and the new page scaling resulted in the images on the page being shrunk (they're supposed to be 4.7" square, but came out 4.5"). The fact that the printers are so poor, coupled with the lack of customer service (and active disdain/ignoring) from the staff, means I won't be coming back here for print work, even if I'm in a hurry. 2 stars because it was done fast and one document came out usable.
Found Staples services really useful! Recommend checking out the recycling program. Nice to see a variety range of electronics like all-in-one inkjet printers to select from:)
I am an architect with more than 20 years in the business, printing plans in different formats and I have never experienced so much negligence in a printing store. Amar I think is his name, he confirmed to me that he was the manager of the store, without doing anything, he told me, that to make a simple application that can be done on any machine, I had to order for another day. The worst thing is that I live 20 minutes from this store and it turned into 40 minutes, because it's 20 to return, to not receive even the slightest effort to help me. This message is for anyone who may be interested, if they continue like this, the store will go bankrupt.
I would definitely not return to this store, it would be the last option to solve my needs
Today was a good day at Staples. There was someone on the floor that was able to help me. Place was organized but needed a bit more dusting. I only bought items on sale. otherwise products were too expensive. Cashier was very helpful, quick and courteous.
Patrick in the Copy and Print Center has been so helpful when I have professional projects to get printed STAT. Best customer service to find solutions and get it done! Thank you for your expertise Patrick!
I like going to this store because.
It's, it's never too busy. There is always an associate available to help you for any questions that you have to ask.
I was told online that I can go into the stoe to print out cards that are 4x6, I get inside the store the lady tells me that my cards are too small and they cannot help me. I then call THE SAME STORE over the phone and the lady on the phone tells me " yes we can print out that size". This store location is way out of my way and I spent one hour for no reason. Train your employee's correctly if they do not know something then they should ask someone else
I dropped off a return box at their UPS months ago and someone stole it! The package has never left Staples and never arrived to the sender. Never trust on them to return your item! You will regret it! I lose a lot money! I am so disappointed!!!
Their staff are helpless and careless!
Apparently this location is a joke
Waiting for my business cards order to be ready for pick up .they called me by the end of the day claiming their cutter is broken leaving me with no other options
Not doing business with them at this location again
The most ridiculous parking lot I have ever been. DO NOT try to park here for even 5 mins if you don’t go to staples. They will tow your car without any notice. The sign for parking is only at one of the entrances and it is too dark to read at night. The place they store the car closed at 6PM and they tow your car at 7 PM, then they charge you two days of storage fee when you retrieve your car next morning.
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