Douglas Radiator And Auto Air in
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Address:1467 Southgate Dr, Gardnerville, NV, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Auto parts store
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Website:
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Zip Code:89410
Working Time and Location
What clients say about Douglas Radiator And Auto Air in Gardnerville (NV)
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I took my truck in to have them flush the heater core and asked them to flush the radiator as well since I wasn't getting much heat into the cab. Timmy suggested that they just flush the heater core first to see if that would work. It came out perfectly and was only $150 to do this. This is my 1st time using them and even though I was willing to pay more to have extra service done, they knew I probably didn't need it and didn’t want to charge me for service I didn’t need. In my book, this goes a long way as not everyone operates this honestly. To top this off, everyone there was extremely friendly and I do look to see how employees treat customers as I own a business myself, so customer service is very important to me. Timmy and the staff get every bit of 5 stars in my book. I don't write a lot of reviews, but I felt compelled to do this as I was very impressed!
Jan 17, 2026 -
Had all my lights come on my Subi and its a known issue to happen. Timmy and his crew were great. Had my car back in a couple days and now I feel safe again to travel long distances. Thank you!
Dec 12, 2025 -
This place is another level above a level above the other places I’ve taken my truck. They do all kinds of work not just radiator and air. Truck always comes back working perfect. Love them. Timmy is awesome.
Oct 09, 2025 -
Best service. We had big problem. They find small fix. They didn’t charge any money. I will give 10/10. Very friendly people.
Sep 05, 2025 -
They still try to fit in custom jobs around their natural everyday business. We appreciate that!! It's good to know people are still working on the older cars that we restore and enjoy.
Aug 16, 2025 -
I Recently had my exhaust manifold replaced on my 1992 Geo Tracker. The shop quoted me $600 (Including a used exhaust manifold, gaskets etc.), but the job didn't take as long as they expected and they lowered the bill considerably. If you are looking for a great repair facility in Gardnerville, this shop is a gem. (as is Heather at the front desk) Just be patient as they were swamped with work when I was there last week and it's obvious that their reputation has given them a 5 star rating with most folks who seek their help. Honesty and professionalism at it's best. Follow-up review... Timmy and his crew got my 1992 Geo Tracker running like it was new again ! When I picked it up I was concerned about such a high idle when starting (It had never idled that high in the morning before), but Timmy was right... As soon as it warmed up, the idle dropped back to where it was supposed to be. Thank you folks for all you do.
Jul 31, 2025 -
A half dozen dash lights were on in Subaru Crosstrek. We had already been to the dealer, spent $500 and lights all came back on. Took it to Douglas Radiator to read the codes. Tim and his team quickly addressed the issue and had the codes cleared and car back to us the next day. Amazing service!
Jul 21, 2025 -
I don't know how they manage to consistently find the best technicians around, but they do. Any of your service needs will be expertly handled by Douglas radiator. Best part, they expand as needed to handle the demand they receive. That's the proper solution instead of scheduling people out a month.
Jul 18, 2025 -
This is the mechanic to go to. They are very quick to diagnose and fix any issue you have. They do amazing and clean work every time. I have been going to them for years and always am satisfied.
Jun 27, 2025 -
Everyone was very helpful here, by far the best experience I've ever had getting any of my vehicles worked on in the 5 years I've been driving, super cool, funny dudes, Timmy was very helpful worked with my warranty, I'm from up in Tahoe, radiator went out yesterday and he already got it done today! Less than 24 hours and I had my truck back, I had ran to the shop which was about 5.5 miles and he greeted me with an ice cold water and his own protein bar! 100% the best shop anywhere around Tahoe/carson/minden area will definitely be using him for anything in the future, thank you guys!
Jun 18, 2025 -
Great job. Got me in the next day when no one else could even make an appointment for 1 to 2 weeks out. Very quick, efficient and professional. I met a gentleman, with a 70s muscle car, who said all the local hotrodders bring their cars here.
May 28, 2025 -
These guys really helped us out in a pinch when our motorhome air conditioning wasn’t working. They took care of the problem immediately and sent us on our way. Five stars from me for their great attitude and great work!
May 24, 2025 -
After a scary day on the road alone (and from a different country)- I had smoke come from my car and was towed to Douglas for help. Even though it was the end of the day, the staff stayed late and helped me out. Not only was everything described thoroughly, and triple inspected, Douglas (I think?) was extremely generous and reassuring. I’ve never had such a positive mechanic experience in my life. 15/10 recommend, and bonus points for the sweet shop dog Kitty.
May 22, 2025 -
Had an appointment for Tuesday with drop off Monday. They took care of everything (AC recharge) all on Monday. Awesome service with excellent customer service!
Apr 21, 2025 -
Amazing attention to detail and customer service. Timmy and his crew showed exceptional knowledge and service. I struggled with having my truck off and on at a dealership for 6 weeks, after about an hour Jason at Douglas radiator had it diagnosed, parts ordered and fixed within a day. Awesome crew!!!!!
Mar 29, 2025 -
Douglas Radiator is so well loved in the community, and I'm relieved to have found them! Timmy (and all the staff I've ever spoken with) is a caring person, and looks cool in his mohawk. They are the best in working on diesel trucks (and other vehicles) and charge less than anyone else. Others have ripped me off but Douglas Radiator has always been fair and honest. This is worth SO much that I'm willing to drive the 25 minutest to get there. They are also the most recommended place on the Minden/Gardnerville FB page, like they are THE recommended place there from the locals. The only reason I don't want to give a great review is that it means more people will go there and they are already very busy. But, they deserve to have people know how awesome they are. I will ALWAYS go there!!
Mar 25, 2025 -
No one does a better, faster, more honest job than Douglas Radiator and Auto Air. We have a bustling family of 5 drivers and it seems we are bugging these guys all the time. They handle us with patience, excellent service, and straightforward answers. The best!
Jan 14, 2025 -
David is the rudest business owner I've ever encountered. I understood he was booked solid till after the new year. But when I asked him if I could remove the small part and bring it to him, so he just tell me if he COULD fix, rather than waiting 3 weeks and then have him tell me he couldn't fix it, all he said was "NO". He wouldn't even look at it (a small part) so I could find out if it could be fixed. Of course he isn't the only radiator business in the area so he loses a customer.
Dec 19, 2024 -
Took our van in. They were fast friendly, professional. Fixed it fast and fixed it for less $$$ then I ever expected. We were leaving town and needed to be worked in fast and they did it for us. What a great shop!
Aug 22, 2024 -
My AC just wasn't working right & I went to Douglas Radiator. I have a Mazda 3 and unbenounced to me there are there are filters under the glove box for vents! The car is 24 years old and filters have never been replaced. My AC got charged and filters replaced at a reasonable price, employees are super nice & a big shout-out to Timmy!
Jun 07, 2024 -
I cannot say enough good things about the guys at Douglas Radiator. They treat people with respect and do quality work. As a woman, they have not once made me feel taken advantage of or stupid. They are kind, responsive and highly competent. We have been brining our diesel truck and Subaru here for years. I recommend my friends and family come here. 10/10 recommend!
Feb 27, 2024 -
Great shop. I’ve had services several times and always had excellent service at a fair price. I’m confident that I can tak a vehicle in, explain the problem and know it will be repaired properly at a fair price. I don’t feel a need to get a comparison quote. They’re honest and more than competent. Priceless.
Oct 08, 2023 -
The reviews for this place speak for themselves. These guys are as legit as they come. Second time using them and both times they got me in quickly, kept me in contact with every little update and did a helluva job fixing my truck up. Not to mention the most reasonable auto repair pricing you’ll ever find. Thanks so much guys, especially David
Sep 14, 2023 -
Timmy and crew are amazing. They always get you in, no matter how crazy busy they are. They work hard and they take pride in what they do, as well as helping others. Seriously the best shop! (This is coming from a girl who grew up in my family’s auto shop.) Top notch work and great customer service. Thanks again guys!
Jul 23, 2023 -
I brought my truck in for routine service and to troubleshoot possible a heater core issue The guys there did a phenomenal job on my service, very clean work. They diagnosed my heater issue and now I have the best heater out of any vehicle I have ever owned. The team at Douglas Radiator is amazing. They are thorough, well priced and have a outstanding turnaround time. Thank you guys.
Dec 24, 2022 -
These guys are just awesome! I’ve had numerous services done and they always do a great job at reasonable cost. Timmy is very knowledgeable and helpful w diagnostics. They were generous enough to diagnose our jeep for free since they were not sure if they were able to correct the problem. Very honest and friendly.
Nov 30, 2022 -
The gentleman at this shop as some of the most upstanding men I've dealt with, very communicative and informative. They worked so hard to get my car diagnosed and did so in an incredibly timely manner. I'm about 1000 miles from home and spoke with 2 other shops that I wouldn't recommend to anyone. This guy's at this shop were all wonderful and Timmy(the owner) took the time to explain everything to me. I couldn't be more satisfied with there work. THANK YOU SO MUCH DOUGLAS RADIATOR.
Nov 25, 2022 -
What A Great Shop! I Had a Positive experience w/knowledgeable staff that were true to their word in price and they even got the job done faster than I expected;)
May 07, 2021 -
I've taken different vehicles into Douglas Radiator on 5 occasions. On every occasion, the repairs have been rapid and the costs considerably less than I expected. Super good and super fair. The owner Tim is very nice and polite. Highly recommend them for auto-repair.
Jan 13, 2021
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