I saved so much money when I found and used Back To Road Auto Parts. They had the part I needed for my 2014 Honda Civic at about a 1/4 of the price I would have had to pay at Honda. They really went all out to find the right part for me and communicated well through the whole process. I will definitely use them again, if needed and highly recommend them for your auto parts needs. I'm an extremely satisfied customer, God bless them.
When I wrote that first review, I was very happy at that time. Buttttt, the part (a display screen for my 2014 Honda Civic), that I paid almost $500 for(a new one costs over $1500), quit working after only 3 months. Their guarantee is for only 30 days. Yes I realize it's a used part, but after paying out almost $500 dollars, it should last longer than 3 months. Plus it cost me $250 to have it put in, so it was quite a pricey fix. I know I won't go this route anymore of using used parts that aren't going to work after just a few months. I guess lesson learned, the hard way .....
very friendly helpful customer service. Part was a perfect fit for my vehicle. So far so good works great. Would do business with BacktoRoad Auto Parts again.
This is a family business not some big busineess where customers are just a number. They have humans answering calls; not computers. I order a part for my Hyundai, they sent me the wrong part then quickly arranged for a return and a quick refund.
The door I purchased was less then what was promised. The window doesn't work , it took a month to get when they said 2 weeks. And instead of being a cheaper alternative to buying a brand new door it was essentially the same price. In short unless you desperately need something you can't find, you are better off to just buy directly from the manufacturer.
Professional, consistent communication, & helpful! Parts for a 1999 Nissan Pathfinder can be a bit challenging. I was nervous about getting a used part however, was pleased to find out that it not only did it fit perfectly, it did the job! I was so pleased with my experience that I just purchased a transmission and will reach out to BackToRoad Auto Parts for any future needs. No need to scour the internet searching for used parts! BackToRoad is a one stop shop! Thanks Anthony for all the help and communication!
The initial call was so easy and seemed to good to be true. Then I had to call several times but each time Anthony assured me they were working on it. In the end i realized that they had to go through several different parts to be sure I was getting a good part. If I would have been a little more patient then the whole process would have been very simple. They went above and beyond to be sure what I was receiving would be a piece that we could get some good use. In the end it was perfect. Highly recommend BacktoRoad Auto Parts.
I honestly don’t know how this place has good reviews—it feels like they’re made up. My experience was awful. Anthony was friendly at first, but as soon as I needed to return the part (which arrived broken and didn’t even work for my car), everything changed. They made the return process nearly impossible and stopped responding. Definitely not a company I’d trust.
Total scam. Sent me unusable parts they claimed would fit my car. Refused to help with a return, made me pay shipping, and then ignored all calls and emails. Stay away!
One star – misleading and frustrating experience. I paid nearly $1,200 for what I was led to believe was a new ABS part for my Jeep. What arrived was a used, junkyard-looking part that Jeep confirmed cannot even be installed. It wasn’t even wrapped properly, just banging around in the box. When I called, their parts manager promised me no restocking fee and a prepaid label, but later they backtracked and demanded I pay shipping and a 25% fee. Terrible business practices. Save yourself the headache and go elsewhere.
I needed a abs module for my 09 dodge challenger. I had been looking for days because the part was discontinued last year. I contacted backtoroad auto parts and I talked to Anthony. He was very professional and very helpful. The communication throughout the ordering process was awesome.I received the part when he said and it works. Thank you BacktoRoad Auto Parts and expect to to recieve more business from my family and friends.
Anthony at BackToRoad was fantastic. He located the great condition part that was an exact match to my 20 yr old vehicle. Friendly and courteous. I couldn't believe how smoothly things went with BackToRoad.
I have a fairly nice 2014 Ford F150 long bed pick up that I use as a work truck. I had tried hauling lumber that was too heavy and too long and it bent my tailgate. I no longer could close it. The folks at BackToRoad auto parts were very helpful in finding me exactly what I needed, even the matching color. They took extra care in making sure the part they sent me would exactly fit which it did perfectly and I am very pleased with my new tailgate. I highly recommend them.
While skeptical at first and a lot of back and forth with BacktoRoad, I decided to go with them for my Civic 2013 EX ABS/VSA Module, honestly it was the best decision made, the part arrived sooner then I expected it was OEM just like they said, it worked perfectly fine, all the codes on my dash are gone. I recommend these guys 100% shoutout to Anthony, very understanding, polite, extremely helpful and quick to respond.
You guys are so amazing....spent months trying to find my car parts for my every day transportation, then I came across back to the road site and jump on talked to some of the most amazing people about my car, got a quote and paid for my park and now my car is on the road doing its job.....thank you guys so much from the Vanvalkenburgh family
Thanks a Bunch, I have a 1994 OLDS BRAVADA and my breaks went out and we finally found the problem to be the ABS but could not fine a replacement anywhere for weeks and finally I got in touch with Back to Road Auto Parts online and they had the ABS for a very reasonable Cost. So thanks to them I have my 1994 Bravada up running like a charm!!
I called up and Anthony answered. I gave him information about my truck and he found an exact VIN match they had in stock. It was shipped and I got it in a timely manner. Part was in great shape and I installed it with no issues at all. Customer service was excellent and I would definitely use them again. Randy
I saw Jeep part I needed and sent email with vehicle information. They contacted me shortly thereafter to confirm my VIN would accept the part. Part arrived UPS and transaction was easy. Had it installed and Jeep running good!
Recently purchased 2013 Chrysler 300 ABS Anti Lock Brake Pump Module Assembly from BackToRoad Auto Parts. These guys knows their stuff when it comes to used parts. Fast shipping and delivery. Excellent service all around. I HIGHLY RECOMMEND YOU CHECK THEM OUT FOR YOUR AUTO PARTS !!!
I needed a break computer for my 2013 Ford Cmaxx. Ford had quoted me 2,500.00 $. I thought that would make no sense to invest into a car with a market value of 4,500.00$. Back to the road helped me to rescue my car, that I btw still love. The communication was great, the price for my part even better. It came fast and my mechanic was able to build it in. I would buy from them anytime again. Wonderful company, hard to find these days, when you have the feeling everyone tries to rip you off.
Awesome service! I was weary purchasing an ABS modulator from a scrap yard, but I was assured it would be bench tested and working upon receipt. Ford had them on backorder with no arrival date, so I had no choice. The part worked as promised and saved me 50% compared to new! I had to purchase from Vancouver Island, Canada, and received it in a week, as promised. Thank you for your amazing service!!
Excellent communication and service. Was quick to order and kept me informed every step of the shipment. They are quick to respond and ensure everything is taken care. Highly recommend this business for your parts needs. I would use this business over and over again. Just plain great customer service. Thank you
the throttle body worked great. I unboxed it, cleaned it up a bit and installed it same day. turned the key and the 4runner fired up and has been running great to this day! Very pleased with this purchase!
It fixed the antilock brake system but since it was not a Dodge part but instead a fiat part that fit, I cannot make the car recognize it to redo the vin number. Therefore, my traction control light will not go off and I have no cruise control. No, I am not happy. But it was beyond the time frame to return it when I had it installed
I was looking all over for a throttle body for a motor I have in my civic. It's a rare motor these days, and there is not a ton out there aside from sketchy Facebook posters. I called up BackToRoad very friendly and knowledgeable people. We exchanged photos and verified Vin numbers , They verified the part again before they charged me. And 3 day expressed it to me. I cleaned it, mounted it, and it works just like the original cause it is. As a first-timer, I was very impressed and will be using them again for my other car parts needs for sure. I personally liked the process of calling in because it it allowed it to be more personal, and you knew for sure you were getting the right part because I had to make a correction as my car will often be paired with the wrong motor on most websites.
Outstanding !!!! Very hard to FIND part and Tony did a great job finding, verifying and getting the part to me timely. Price was fair shipping was quick and package was well done NO damage for a 46 lb piece. Old part in photo this 2000 Rav has no rust anywhere on it except this part
My part was an ABS module and not available from manufacturer for at least one year! Part was delivered in the timeframe given and staff were knowledgeable, helpful and friendly. Part was installed and works as promised. I will use this company for any future needs. L. M. Page Back on the road!
I ordered a Ford ABS Pump Assembly BV6Z-2C405-E and they quote me fast, arrange UPS next day and send me the correct part, I was affreid because the part number required and receeived was different by 1 letter but this works fine as they said me , Excellent service thanks Eduardo
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