A.L.V. TOWING in
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Address:300 W St Louis Ave, Las Vegas, NV, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:89102
Working Time and Location
What clients say about A.L.V. TOWING in Las Vegas (NV)
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5 STAR COMPANY WITH 5 STAR EMPLOYEES I work for a premium RV rental company and I've dealt with so many towing companies during my time here-its not even funny. A lot of these companies aren't the nicest or have the best customer service. That is what sets ALV Towing apart from the rest of the towing companies that you may be considering! Let me tell you this company has not only made the process EASY and STRESS FREE - they have gone above and beyond to make sure I was taken care of! Working in this business, I imagine can be very stressful - however not once when speaking with Arika and Eric did I ever feel that I was a burden. They were always answering my calls and texts showing the utmost customer dedication. We first used them on a Sunday when one of my employees was stuck in a 30 footer RV right outside of Vegas. Everyone was either saying no or quoting us $3000 or more. I spoke with Eric and he took care of everything else! Charged us a reasonable price and had a great attitude. Never using anyone else! Thank you ALV Towing!!
Oct 22, 2025 -
The bank did not take my car, it was auctioned off by Larrys towing. I spoke with you directly with the bank on the phone and they confirmed they never took possession of the vehicle. Don't worry you'll be in court soon
Oct 05, 2025 -
Well beyond expectations. Got my first tracking text before we were even off the phone. These guys have their stuff together. Prompt, smart, and strong enough to get it done. My job was weird and it got done on time and on budget. Added to speed dial.
Sep 14, 2025 -
Great communication and prompt service! Highly recommend
Aug 19, 2025 -
My car battery died and they were very quick once I made the call. The driver Jerry got to me in 15 minutes and was very helpful. They made everything very easy and convenient. Highly recommend if you ever need a tow.
Aug 11, 2025 -
Amazing experience. Drivers are great. Dispatch staff is great. Recommend to anyone needing a tow.
Jul 07, 2025 -
Lady at the desk was very rude very unprofessional. I called for general questions. She told me do not call again and they don’t take any general questions. Therefore, the lady is bad for business. I will not be wasting my time going there any more.thank you
Jun 27, 2025 -
I think I was being recorded by driver in the middle of telling the ALV agent on the phone my debit card info. Also made what I believe was an inappropriate comment about being to old for me towards the end. Gave 2 stars instead of 1 because one of the agents was nice enough to offer a lower price for the service after hearing the short distance I needed to tow my car. (500feet )
Jun 22, 2025 -
Excellent customer service from beginning to end. No matter who you deal with the experience is ridiculously professional. Highly recommended.
Jun 15, 2025 -
I had an amazing experience with A.L.V. Towing! From start to finish, their service was outstanding. The team was incredibly helpful, and I felt completely taken care of. A special shoutout to Matthew—he was wonderful! He was professional, friendly, and went above and beyond to make sure everything went smoothly and trouble free If you’re looking for reliable, top-notch towing service with excellent customer care, I highly recommend A.L.V. Towing. Thank you again Matthew, for making my experience so great and being helpful!
Apr 05, 2025 -
Eric went above and beyond. Towing a 24' motorhome is a lot of work and it wasn't cheap. The price quoted was accurate. The communication was excellent.
Mar 24, 2025 -
Excellent towing service. Jugo and Natalie were so kind and helpful. They arrived within 15 minutes of calling and we could not have had a better experience. I 10/10 recommend this company.
Mar 10, 2025 -
It is 11 o'clock at night! Stranded.. a family member came to the rescue. HOWEVER, A.L.V Towing Company is very professional! I was waiting about an hour or so then a family member showed up so I canceled my service. Hugo kept me updated the whole time and was very kind. Reception were also so helpful during this stressful situation. I will keep this company in mind for the future. Thank you for the help.
Feb 27, 2025 -
Geico assigned Luther Towing for my tow to the dealership. The ETA from them was 2:45 pm. I called at 2:55 pm and I was told another 45 minutes due to the driver got into a little accident. The dealership closes at 4 pm so I wasn't going to make it so I had to cancel. I should have been notified around the time of the accident. I had to call to get the information. Poor customer service and a waste of my time.
Jan 25, 2025 -
Matthew was great. Great service fast and friendly. Good advice on traversing this city. These guys blow the competition out of the water. Glad I got one step taken care of on this long journey ahead of me. Use these guys for all of your towing needs
Jan 17, 2025 -
Just wanted to say thanks again! We were stranded on Tropicana Avenue blocking traffic. Owner / operator really went the extra mile for us. Very appreciated. Highly recommend ALV.
Jan 02, 2025 -
They answered professionaly unlike many here in Vegas TBH. The service was excellent.The driver got to me within less than ten minutes after making the call. He got my car on that truck safely and carefully. He definitely knew what he was doing and he did it very well. I lived less than a mile , so this was all done within less than thirty minutes. He parked my car perfectly. Doesn't even look like any thing is wrong with it. He said the rack or something underneath broke so the tire is going to the left. If I ever needed a tow, They are number 1 on my list I would highly suggest them. Stop!!!Scrolling !!! Cause they're are the one to call! Thank you Hugo!!
Nov 24, 2024 -
HORRIBLE SERVICE! Customer service rep quoted me a reasonable price, so I agreed to the tow. Two and a half hours later I finally get a call from the tower and he tells me a different price but much higher than before. I called the rep back and she admitted that she gave me the wrong quote and that she couldn't help me with the original quote. Nothing was recommended to help assist me after their fault in misquoting. Would not recommend
Nov 20, 2024 -
We had gotten our fifth wheel stuck in gravel and needed to be pulled out. A.L.V towing was there for our rescue. Communication was excellent through the process. Eric was friendly and professional, and the job was quickly done.
Nov 19, 2024 -
Roberto came and towed our car back to our house, he’s a very good hearted person! He was good to my husband and I. And he’s a very hard worker. I chose this business out of other tow places I called, and to be honest, they gave me a deal on price. So I thank them soo much, and Roberto for their services!!!
Aug 26, 2024 -
I can't tell you what a great experience I had with this company, if you ever have Roberto come to help it's like what ever situation your going through Roberto makes you laugh and feel happy. He so cool and professional. But what a good experience. If I could give more stars I would but thank you Roberto if we ever have to have another vehicle called or if we know anyone that is in the same situation we'll call you with A.L.V. towing
Aug 26, 2024 -
If I could give it 0 stars I definitely would. Do you want to wait 4+ hours to get them to tow your car? And get the worst customer service? This is the place to go to. We called at 6:25pm for a towing service and they said they would be there in a hour max, but nobody came, we called again and the lady that was on the phone said the driver was towing another car and that we were next, that it wouldn’t take more than an hour, at around 9 we got a call from the driver saying that he was towing another car and that we would be next, we complained about the wait and he was so rude and said “well complaining is not going to fix anything, you can cancel the service if you want “ we really needed them to tow the car so we said it was fine and that we would wait , he said it wouldn’t take that long and that he would call us back but of course he never did, at around 10ish almost 11 we decided to call again and the same lady answered she said the driver was having an issue with the other car and to wait 30-60 min , we decided to cancel it and she was so happy to cancel it for us, we had a really bad experience, the staff were so rude and not helpful at all, I DO NOT recommend this towing company to anybody.
Jul 28, 2024 -
I cannot express enough how amazing this company is. We called them after another company screwed us over. Dispatch was incredible and let me vent and immediately put me on the phone with Issac. Issac said he would be there in 20 minutes and he was. He texted me, and communicated with me every 5-7 minutes until he arrived so I knew he was coming. He was so professional and friendly. He clearly loves his job. He knew we were so stressed and took extra effort to do this to make us feel confident in his service. He also called me at drop off and before he pulled away again to double check I was ok, the car was ok, and I had the keys and all was good. Issac and the entire staff fixed our horrible morning and I cannot tell you how much I appreciate it. I would recommend their services to anyone!
Jul 08, 2024 -
Best tow service I’ve used in Las Vegas hands down. Driver showed up early, driver was careful loading and unloading my Camaro. Driver even lined up the car perfectly to put in my garage since there is no transmission in the car at the moment. Needless to say don’t look anywhere else these guys/gals are pros at their craft.
Jun 24, 2024 -
Smitty is the best..Excellent response to my battery service request. Diagnosed the issues and provided fix to allow me to drive my vehicle for repair. Kind and professional response was greatly appreciated. Highly recommended with no issues.
Jun 23, 2024 -
Had an issue needed my vehicle towed, call at 11am. Can I set up an appointment to meet them in 3 hours. Was told sure, no problem. If anything happens, "we'll give you a call" Got to location a little early, just in case. Waited almost half an hour, decided to call. Wait some more. "Ummm, so we didn't have a driver to give it to, when you called in. So, We sent him to the other side of the city." I literally just needed a lift across the street. Very disappointed, one chance at first impressions and they blew it. With all the competition in Vegas, there's someone else that can actually do the job.
Jun 09, 2024 -
By11 pm they give me emergency towing from Mojave desert when my driver line, broke and flew away on freeway. Towing from agricultural border station cali / Nevada to Los Angeles at midnight. Thank you so much!!! Other way I has to take a sleep in desert.
Jan 11, 2024
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