The folks at Humphreys are so helpful and they generally have exactly what I need, or can get it very quickly!! They are always happy to see us and they provide excellent customer service. I appreciate their knowledge and experience when helping me troubleshoot issues. 5 stars for sure.
Well wish I could of reviewed more than just the angry old man that works here. Driving back from Michigan to Utah and our truck literally caught fire and we managed to barely get off the main road and it happened to be beside Humphrey Auto. "Oh this is perfect" me and my business partner thought! What better place to break down at (10hrs away from home) than a auto parts store!?! Literally less than 5 minutes go by and we are hustling grabbing our tools and removing the now smokey battery, a rude old man said something like "you can't park here!, why you parking here!?!" And treated us like we attacked his family or something. We are tired and just trying to get home to our families. They lost a very loyal potential customer today. My business partner and I instead, walked across the street to a much friendlier and professional place, T & C Service Center. They were awesome to us! I hope others have better experience here. But as for me, my partner and our companies we will not be recommending or doing business here. O'llie's up the street is a much better bet! ?
They quite possibly saved my road trip from a potentially bad situation. The people here are friendly and incredibly helpful. Highly recommend this shop if you need car parts in the area.
Been meaning to post this for a while! At end of October ‘21, I was driving cross-country from upstate New York to Arizona when I hit some heavy crosswinds on I-80, triggering all my emergency lights to go off on my dashboard. Admittedly I was a little nervous because I was smack in the middle of the USA and thousands of miles away from knowing anybody. So I randomly popped my head into this CarQuest in Ogallala, NE, hoping for some guidance as to what might be wrong. A very nice guy (I think his name was Tim? … I forgot to write it down) that worked there went out of his way to come out to my RAV-4, plug in a car code reader, and detect that nothing serious was wrong while turning off all the emergency lights in the process. I was so appreciative and relieved! He wouldn’t even accept a tip I offered him, either. AND, right before I was about to pull away he came back out, flagged me down, and made a mention to check my gas cap because sometimes a loose cap can trigger those lights to go on as well. I went on my way so very glad that sheer randomness led me to this place. You guys are lucky to have such a friendly, helpful place in Ogallala! Saved the day! ??
Friendly like family. What a refreshing experience compared to Denver. Just kind, honest and hard working people doing their best daily to help you. Stop by and you'll find just what you need ?
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