From the reading of the other reviews, nothing has changed. I had sold my wrecked car to Copart. The whole transaction period was a circus of texts where the agent kept wanting this and that from me including pictures and title info . The whole time he did not realize that I am ON THE ROAD, and, cant answer the phone. Then when the whole paper ordeal was over, I was told that I would get a phone call from the agent to set up a pickup time. I waited all day until 4;40 pm, when the tow driver called me to say that he was there to pick up. This only after: 1. I had called earlier in the am about the schedule. The agent said that they would call TODAY. 2. It was 5 pm, and, the business owner was ready to close. 3.I had informed them earlier that I still needed to get the plates off of the car. They said that I would have the time. What time? When I got there, I was approached by the driver who wanted to give me the check. I expressed that I needed to get the plates ,and, the displeasure of being contacted so late in the day. I then got the plates, BUT, he then approached me and gave me the check. He then said "Have a nice day", but, he NEVER asked about the title. I did not realize this until after I had left the business. I immediately turned around only to find the business closed. This business does not know what they are doing. They obviously are all working remotely and do not communicate like they would in a central office( Thanks to the Scamdemic). So, customer service Sucks Management should be fired.

Donald Hass

08/23/2024 00:46:40

Very unorganized and dishonest people. It's like a corporation of used car salesman. The corporate phone number and the representative at the lot both told me it was the others responsibility to address my concerns so it went nowhere. I paid a large sum of money to have my purchase shipped to my home. A month went by with NO communication from anybody regarding the delivery. I then called the lot to ask and they had no idea when and actually suggested it could be months for delivery. I then cancelled the delivery and went to pick the vehicle up only to have them charge me a storage fee almost equal to the delivery fee I had refunded. Criminal. Done doing business after the first transaction. So after some trying the corporate office did the right thing and refunded me the fair amount of money. My opinion overall after that is I would purchase from copart again but never leave anything to the local yards. Promptly finishing my transactions and never asking the local yards for anything.

K H

06/25/2024 09:34:16

Very nice forklift fella loaded me a vehicle this morning, well done young man!

MILEIDYS CAMACHO

05/30/2024 14:44:50

Ease of releasing our 2005 Chevy Silverado 3/4/ton extended cab from coparts lot in Billings, Montana. Liked how professional and fast they are in doing their job to get it done without much wait time. Kirk Schroeder

Kirk Schroeder

07/24/2020 18:02:05

People were rude. Never even got up to discuss my wrecked car with me. And when I was able to get into it? Inside was cleared out of any personal items. Even my grandsons car seat was gone. Now that is stolen property.

Robin Dugan

05/20/2022 18:49:55

Well it's a little bit different than I imagined. It's not as big as rest of the locations of Copart. From whole area only two rows was available to take a look. And also it was 5 rows of different vehicles were I wasn't allowed to be. I could not understand why. Some of those cars looks much different than on the photos. If you going to buy car make sure to inspect it before. Mostly times you can't see all of the little details from photos, and they make a huge difference.

Oleksandr Sobol

11/15/2018 04:48:46

Good customer care

Alex

06/19/2024 22:06:24

june 4th 2016.....my family enjoyed the races.But when we went to leave we went on a back way out that we have used many times in the past...this year we got to the end and it was now blocked off...no sign saying no road access ...nothing...we turned around to go back the other way and found the car completely wrapped underneath and around the tire with barb wire...alot of it.... that was either strung out or left my the BMP....that was not a very nice way to end the night..thank goodness James from Magic city towing stopped to see if we needed help..making it possible to cut enough off that we could drive...his kindness is what got us back on the road..saving our car...and us...BMP..not cool...clean up..post a sign..or was the barb wire put there to stop people from getting out that way???....Not very happy about this at all...clean it up....or post no access....there is plenty left in that field.....I pulled at least 3 strings of 15 to 20 feet out away from the car.DO NOT TAKE THE BACK ROAD BEHIND THE PARKING LOT>>>>...no stars are deserved for this one...but I have to at least give one to even post this review...

Stephanie Piersanti

06/07/2016 02:03:25

VERY friendly staff who cordially understood, and fulfilled my request without question or hesitation! Gee, it's so nice to deal with friendly folks! My kinda people, to be sure!

Russ Hall

09/04/2018 20:05:42

COPART is mostly OK, although they have so many extra charges and costs, the place should be renamed McFee Auctions. Sometimes they don’t accurately advertise a car, and that can be expensive. Keys once cost $1; no big deal to buy a car supposedly with keys and have to get a key cut. That was thirty years ago. Keys are $150, plus the towing, plus the code, plus the laser cut, etc. I’ve mentioned this to COPART management, said I could be spending more money at auctions, less at the dealership. Didn’t really make a dent. They may even tack on a fee for reading my email. Still, they are MOSTLY ok. Just have to budget for lots of extras.

BLANE HOCKENBARY

01/15/2021 23:46:44

Love it they go out of there way to try to help with all your wants or needs

Josh Lange

12/28/2021 16:16:23

Can't remember the names but ladies were so nice to me.

Felipe Lara

12/26/2022 21:04:03

Nice ppl, lady was very fast to process my truck.

New Mexico

02/19/2022 05:09:49

The staff is so helpful and caring from the manager to the office and yard people thank you.

Mike Rouane

06/13/2019 12:12:35

I have bought several vehicle and I am happy so far.

Rayland Bender

11/15/2021 15:24:23

Professional, Awesome Customer Service, Quick, First Visit. Recommend!

kenny dawson

05/15/2021 16:16:47

Good experience and service. Would like more access at Rubicon sublot for vehicle inspection.

Dan Folske

04/25/2019 13:10:17

At this location the customer service was absolutely wonderful.

Troy Smothers

05/12/2019 20:38:51

Love looking at all of the car deals that they have available

Velia Val Halbert

07/07/2019 18:21:49

Service is ok office help can be grumpy at times

Wesley Huff

02/07/2021 18:07:11

The customer service is excellent.

John Magalsky

02/21/2022 19:16:28

Was more than adequate for its function

James Holland

06/08/2021 06:23:00

If your looking for a project vehicle this is the place to go.

Matthew Miller

12/25/2020 15:25:46

Really good doing busisness since 1995

Jaime Aceves

03/12/2020 03:54:36

Good and fast service

rolando carpio

12/30/2021 14:22:02

Got to great vehicles there

Cory Halbert

08/03/2020 15:11:11

Friendly office staff

Jacin T Fenmore

08/15/2017 15:14:26

The service is great

karasoundcloud Production ivoire

02/13/2022 02:16:14

Curious help and speedy loading

jeffrey coffin

03/04/2020 01:15:57

Pay pretty good

Scott May

10/08/2016 21:48:32

Address:	1090 Island Park Rd Bldg 1, Billings, MT 59101
Phone:	+1 406-254-7516
Services:	Auto auction
Methods of Payment:	Credit cards Debit cards Cash only
Rating:	Based on 71 Reviews
ZIP Code:	59101
Open Hours:	8:00 AM - 5:00 PM
Popular times:	Thursdays Mondays Tuesdays Wednesdays Thursdays Fridays Saturdays Sundays 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am 6am 9am 12pm 3pm 6pm 9pm 12am 3am

Friday		8:00 AM - 5:00 PM
Monday		8:00 AM - 5:00 PM
Sunday		Closed
Tuesday		8:00 AM - 5:00 PM
Saturday		Closed
Thursday		8:00 AM - 5:00 PM
Wednesday		8:00 AM - 5:00 PM

Copart - Billings JunkYard in Billings (MT)

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