The this last time I didn't have very good experience with them. They shipped my parts to the wrong address. Because I supposed to take this part out of the country. And now they're stuck somewhere.
Jim Carter truck parts is top notch with fair pricing. Although I’ve emailed twice without responses I still buy from them. The website is easy to use as well.
Always friendly staff. Always get what I expect. Good value on your prices. Please do not change (fingers crossed) lol. My "spare" money goes to you. That is why lots of time between orders. I appreciate you guys!!!
I placed an order for bed parts for my C10. The parts are long but not heavy, and when I entered my address on their site, I was given a freight quote just like with other vendors. The price was low, but I assumed they ship enough volume to get good rates. Based on that quote, I placed the order and received an order confirmation.
The order was supposed to ship within 2 days. After about 8 days with no tracking, I reached out. I was then told they wanted almost $300 more for freight than what I was originally quoted. When I didn’t agree, I was given multiple explanations (parts were already cut, someone was sick, bad email address), even though I had received the order confirmation at the same email and the parts still showed as in stock.
When I asked to cancel since they wouldn’t honor the quoted freight, the tone shifted and it was made to seem like this was my fault. Since then, I’ve received no parts and no refund.
Mistakes happen, but once a company provides a freight quote and accepts an order, they should either honor it or promptly issue a refund. Unfortunately, neither has happened here.
I paid for 2 day shipping and it was over a week before it was even shipped, I also ordered a catalogue and it’s been over a month and I still haven’t received it !
Two parts on my order were on backorder and I don’t know if they are still coming when they get them or not plus when I placed the order it was a free shipping time so I don’t know if they are going to ship the parts free shipping or not
My daily transportation is a 1955 Chevy pickup, so I have come to especially appreciate the quality of any parts I have gotten from Jim Carter, and have found them to reliably and quickly deliver parts that have allowed me to easily keep my truck on the road.
I gave Jim Carter Truck parts and bowtie bits five stars for customer service and product availability. I particularly enjoy working with John at Jim Carter‘s. He is very knowledgeable and passionate about what he does.
Ordered some parts on their website for a next day air shipment. When there was no confirmation I called to ask about it and was told that I didn’t pay for next day so they weren’t shipped yet. I had to forward their confirmation to prove thats what I had paid for. On top of this the parts would have arrived at the same time on standard shipping and I would have had to pay far less. Not impressed with oh sorry. Definitely will look elsewhere for parts, they don’t seem bothered to try and make the situation right.
Just got ripped off for the first time by JCT.Placed a multi piece order a week ago that included upper and lower radiator hoses for my '54 GMC.When I received the upper hose it was too small although it was advertised as being correct for my truck.I researched their hoses and found ANOTHER hose and part# that was ALSO advertised as being correct for my truck however it WAS the correct size.I contacted them about an exchange but they refused to pay the return shipping AND I would most likely need to pay shipping for the exchange hose as well! So all told...I would have paid shipping THREE TIMES.AND...they conveniently only use "priority mail".I looked it up and I can buy a new hose from "AutoZone" for about $12!
*BEWARE! Take a look for yourself...Here are the part #'s 👉#ME199 and #ME608
**Go to "Chevs of the 40's"..better selection and customer support AND they seem to know what they are talking about.
The over quality of JCT has went way down over the years.... pathetic.
I have relied on Jim Carter Truck Parts for years while restoring vintage Chevy and GMC trucks, and overall my experience has been very positive. They offer a great selection of hard-to-find parts for classic trucks from 1934-1972, including both new and used items. The staff is very knowledgeable, friendly, and willing to go the extra mile to help customers find what they need. Their pricing is fair, and I especially appreciate that they have many parts consistently in stock, which is rare for antique truck parts.
If you are restoring a classic Chevy or GMC truck, Jim Carter Truck Parts is definitely a solid resource with expert staff and a large inventory tailored for vintage GM trucks. Just be aware that shipping charges might be higher than initially estimated. Overall, a reputable company with a strong focus on classic Chevrolet and GMC parts.
Much of this order included 6 Volt electrical parts and bulbs. Jim Carter Truck Parts has some pockets of unusually complete selections in hard-to-find categories. This was the case here. Particularly refreshing, everything was in stock. Yes, I had to accept some Chinese parts to go on my '45 all-American truck, but that's better than nothing. Jim Carter rocks!
I have dealt with Jim Carter for over twenty years and they have always delivered the parts that I needed to complete a job. Now, two of my grandsons are restoring a Chevrolet pickup, and they are also Jim Carter customers! Quality products, knowledgeable staff, and reasonable prices are three strong points of their business. Make Jim Carter your source for Chevrolet parts.
Jim has always treated me like a family member, I have known him most of my life and he has never changed. Jim and his employees are all top notch, they will go out of their way to help you. I totally recommend jim business for all of you classic truck needs. If he doesn’t have it, he will try to find it! Or he will help you find it! What ever it takes. Great people, great business! Thanks to Jim and all!
You guys are the best. I’ve rebuilt this panel twice using your help and materials. Always great to work with. Shoutout to John. Keep up the good work!! I’ll send pics when truck is finished.
Very knowledgeable and helpful staff. Great parts at a fair price. They helped me find a hard to source part and provided the highest customer service. Thanks very much to Carol and John. I look forward to getting my Classic truck back on the road.
The people at Jim Carter Truck Parts have always been knowledgeable, attentive and flexible. Their prices are good and products always as advertised. Last year I received a personal letter from Jim Carter congratulating me on completing the restoration of my 1956 Chevrolet panel truck - it was appreciated!
Pretty much everything thing went fine with the parts I ordered and installation of those parts. The bumper bracket grommets did not fit. The opening to the grommet is to small. It is definitely not made to fit 41' to 46' Chevy truck. The website says it will fit but it did not fit. Other than that I was mostly satisfied with Jim Carter parts. Here's a couple of flicks of my pickup.
I have a 1941 and a 1953 Chevy pickup and have used Jim Carter Truck Parts exclusively for my repairs and renovations. Their sales staff are friendly, extremely knowledgeable, and helpful when I called looking for difficult parts. Their prices are also the best in the business. Also, I enjoy the opportunity to purchase items during their sales.
I have been so happy and appreciative that Jim Carter Truck Parts has helped me save my old 1948 GMC truck to get it up and running. They have been so helpful calling me directly when there were questions about my orders. What I have been most impressed with has been how quickly my orders were fulfilled. I can't say enough good things about the quality of service I have received.
Jim,
Have bought many parts to restore my 37 chevy and gmc 1/2 ton trucks. Good quality parts and service. I'm part of your generation and appreciate all that you do. I'm worried that the next generation will not be as passionate for these kinds of rolling art. When they figure it out you and I will be gone and the only way to see these trucks will be in museum.
Keep up the great work! Will continue to support Jim Carter Truck Parts!
Initially during the restoration of my 1946 chevy pickup I shopped around extensively for the large amount of parts I needed. Soon it became clear that Jim Carter Truck Parts was the best choice and further shopping around was not worthwhile. The quality of the parts received was always high, delivery exceptional and while not always the lowest price, with the assured quality always the best choice. On top of all this the advice and technical support was invaluable.
10428 E Truman Rd, Independence, MO 64052Recycling center
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