I have used Bill and Sue for many years. Bill's extensive knowledge of almost all vehicles and mental diagnostic skills based on explained issues, never ceases to amaze me. Sue's customer service is always friendly.
Brought my Mustang here because of all the good reviews, and Bill and Sue keep some Saturday hours. They are absolutely wonderful! Incredibly kind, and considerate people, and Bill is very knowledgeable. I had concerns of a bad ball joint, but turned out to be a sway bar linkage. Also had him do an oil change for me, and a general inspection. Had some concerns about a caliper, but he said we could just do a pin / hardware kit since the caliper itself works. He does not replace more than what is needed! He also took extremely good care of my car when he came in the next morning to a nasty surprise for us both. Another shop I had recently been to had replaced my battery, but put the old one in my trunk, in a regular plastic bag, which had recently tipped over. Black fluid was dripping out of my car when he came in. He immediately sprayed everything down, cleaned and neutralized it the best he could. There was some discoloration in my trunk, but thankfully no real damage. They have more than earned my return business!
Bill and Sue are great!! Bill is simple and to the point and doesn't try to replace things that don't need it. I learned about him 2 years ago, wish I would have known about them years ago.
Bill and Sue are great people. And Bill is an honest and good mechanic. What more could you want. Prices seem comparable to other mom and pop auto repair places in the area. Nice people.
Bill and Sue are kind, honest and an exceptional service team. Prices are fair and they stand behind their workmanship. A rare gem. We have worked with them for about 10 years now.
We used them for a pre purchase auto inspection and bill was awesome. He showed us what he was looking for and took his time explaining things to us. He also informed us how much it would cost to fix the things he found so we could use it in our negotiations. Definitely worth the $45 for someone that doesn't know much about used cars.
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