Quick response time. Courteous driver. He backed up his big flat bed truck down our skinny driveway and then got the car out of the garage and on to his truck. Very impressive.
Everything was perfect! The call center answered promptly and got someone to us in 30 minutes. The tower was very insightful and respectful! Would utilize their services again.
The guy was professional he knew his job and got my work vehicle out of a tight ass spot I was impressed with his knowledge and he was really friendly we held a conversation from the start until he got me and my services vehicle to my shop I think the guy should get a pay raise for sure and if anything like this was to ever happen again I would most definitely recommend him to help me out he gets five stars all day from me.
I had an excellent experience with Boulevard and Trumbull Towing! I was stranded on the side of the road with my 24-foot RV, and James, the tow professional who came out, was fantastic. He was not only skilled and experienced but also incredibly friendly and professional. He towed my RV safely to my intended destination without any issues. I truly appreciated his help and would highly recommend them to anyone in need of towing services!
Your representative was a very patient young man. He had to remove the camper from a backyard with a very narrow driveway. It took a lot of maneuvering, but he cheerfully stayed the course. I will ask for him, when it is time to return the camper back to the yard!
Hands down one of the worst experiences I’ve ever had. My car got towed from private property $605 in cash just to get it back. The people working there were rude, angry, and completely unprofessional. They tried to force me to sign a paper that basically gives up my rights, and when I refused, they got mad about it.
I get that towing is part of the job, but the way they talk to people and the attitude they have is just ridiculous. No respect at all, no empathy, and way overpriced. It honestly felt like they were trying to take advantage of me. Biggest Crooks and scammers this should not be legal.
Be careful if your car ever ends up here — take pictures, record everything, and don’t let them bully you into signing anything. I wouldn’t wish this experience on anyone
I had such a great experience with this place the person I talked to on the phone, Jess was so helpful, respectful, comforting and professional! Great service all around!
Scammers towed my car from a private property without a notice charged me over $600 to release for less than 3 miles tow no cards only cash and filming or camera allowed so they can scam people
AMAZING QUICK SUPER FRIENDLY RESPECTFUL!!! I am so blessed the dispatcher Kendrick was so calm and such a gentleman and very professional not to mention he got my car lifted in less than 10 minutes!! And dilvered safely to my home. So impressed and would definitely recommend. Thank you B&T for saving my day!!!
Drivers were both very professional. Didn't agree with Management. Lady lied about not having a Gas card. And needed a bigger truck to get to my destination. Drivers I give a high score of. 8.5. And after Management lied. I give her a 4
I can’t say enough good things about this towing company! I was in a tough spot a couple of nights ago — stranded in the middle of the night around 2 a.m. The driver initially had some trouble finding me, but he didn’t give up and made sure to track me down.
Not only did he tow my vehicle, but he also helped me get across the border from the U.S. into Canada without any issues, which I was really worried about. He went above and beyond, making sure I was dropped off somewhere safe and even waited to make sure I was okay before leaving.
Professional, kind, and truly caring — this is the kind of service you hope for but rarely get. I’d recommend them to anyone who needs reliable help, especially in stressful situations.
B&T came in and towed several vehicles off our company property. They were prompt and professional, and worked through a communication breakdown that cost them more work on their end. We use them often and are pleased with the results.
Very professional, quick, courteous and very well priced. Had their services for Semi Truck towing two times now in the greater Detroit area. Must mention that their crew is skilled in their trade!
Thank you for assisting me over the weekend. I worked with my insurance provider for roadside assistance, they contacted several tow companies who declined to help. After 7 hours of waiting, the insurance provider reached out to Boulevard & Trumbull Towing, and you accepted service. Thank you so much for rescuing me!!!!! I called the dispatch team to confirm that help was on the way, and they were very kind and assured me someone would be arriving soon; even mentioned if my provider would have called them first they would have came out to help! Dispatch even gave me a courtesy call to let me know that help was nearby. I would highly recommend their service to anyone in need. Great people to work with!
Love this company. They are our go to guys when getting a truck towed. No hassles and always polite and nice. The drivers are top notch and amaze me with their driving and hauling. Delete all your other tow company numbers and just keep this one.
If you’re looking to donate your money to a business that doesn’t deserve a cent, this is your place!
We’ve never seen a towing company operate with the finesse of a magician—now you see your wallet, now it’s gone. Our trailer got towed, and suddenly we're paying more than a value of a whole trailer is worth just to get our cargo off the trailer. How do they do it? We're still trying to figure it out.
They should offer a “Comedic Relief” discount because we laughed harder at their pricing than we have in years. The only thing faster than the tow truck was how quickly they charged us. The invoice? A full-page masterpiece of creative writing, with a twist—it's all lies!
Moral of the story: If you want to experience what it’s like to be fleeced and have a fun time doing it, call these guys. If you’d rather keep your hard-earned cash and avoid an impromptu comedy show, do yourself a favor and keep driving.
The service tech came out to assist me with my truck request about an hour and a half after we initially talked on the phone. He pulled right in front of my vehicle after recognizing my truck number. I saw him pull up and was preparing to move some things around in my cab, so I could greet him properly and explain the situation with my truck, but I was disappointed initially with him because of him flashing his flashlight directly into my face. As soon as I was able to disengage from my vehicle, I told him that I didn’t appreciate him flashing the lights in my eyes, which was uncalled for (the reason for my current rating of the service). Besides that, he was able to perform his duties and topped off my oil reservoir while checking for leaks, etc. He did his job sufficiently enough and assisted me in getting my truck back to a serviceable condition, but his lack of professionalism and customer service were not up to par (I suspect his initial attitude could have been due to the color of my skin because I’ve had to deal with these subtle micro aggressions my entire life)! I recommend custom service training and unconscious bias training be initiated for this particular service technician going forward!
If you ever need a vehicle towed do not call anybody else but Boulevard and Trumbull Towing. Mike is amazing! I have never in my life met a tow truck driver, who was so unbelievable in every way. He’s not only friendly, but very personable, and he truly actually cares about his customers and their safety. He went above and beyond! I’ve never had any pleasure riding in a tow truck but with Mike I did. He got to us as fast as possible within 15 to 20 minutes. Truly he and their company are the best! Thank you again Mike for caring so much and making sure we were safe and got the car home safely! You deserve 10000 stars!
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