Speedway Towing, LLC in
Ypsilanti (MI)

I was charged $160 for a tow that was only 5 miles. The price felt extremely high for such a short distance, and it wasn’t clearly explained upfront. As a woman, I feel like I was taken advantage of. Based on my experience, I would not recommend this company.

Please think twice before allowing this tow company to tow your car. Our car insurance sent this tow company out to tow my car when it was having electrical problems and stopped running. They secured the car to the tow truck using a tow hook attached to the right, rear lower control arm and then winching it down. I watched them do this, but did not know at the time that it could damage the control arm. This bent the control arm, causing $960 worth of damage. I have since learned that this type of damage is common when securing a car down to a tow truck using the control arm. The correct way to secure a car is with soft straps attached to the tires. This damage was found when we took the car in to get new tires at Belle Tire - and confirmed at Subaru of Ann Arbor. The technician at Subaru of Ann Arbor asked us if we had had the car towed recently, to which we answered yes. They then told us that it looked like the damage was caused by a tow hook winching the car down to the tow truck too tightly. We filed a claim through Agero, which is the third party company used for towing service through Progressive. They have denied our claim, despite the overwhelming evidence that this damage was caused by the tow truck company. The Technician at Subaru of Ann Arbor said this was the only way the damage could have been caused. There is no other damage to the vehicle anywhere else to suggest that the damage could have been caused any other way. We have legal, written documentation from Subaru of Ann Arbor verifying all of this. There is no telling how many other people may have had their cars damaged by this tow company in this way. The only way we found out was because we took our car in to get new tires. If we had not taken it in to get new tires, there is no telling how long we might have driven the car around with this damage before we found out about it. And, we have since also learned, through communication with a detective at the State Police, that Agero (third party company used by Progressive) is known for being a fraudulent company, which explains why our claim was denied despite the overwhelming evidence that this tow company caused the damage.

Amazing service driver was very nice and fast