This rating is based on customer reviews, inventory size, pricing, and service quality
Across recent reviews, Wall Street Towing in Ypsilanti, MI scores 91/100. Overall sentiment is very positive: customers highlight professional, kind drivers, clear quotes, rapid arrivals (often under 30 minutes), safe rides, and solid communication. Service strengths include jump-starts, tire changes, and late-night help. Common complaints focus on pricing (some say high or inconsistent), a few reports of rudeness, and occasional yard wait times. Net: fast, courteous, reliable. Insufficient info on parts inventory, yard organization, or ease of finding parts.
What clients say about Wall Street Towing in Ypsilanti (MI)
They were upfront about the price, service was quick and they were really nice people. Would definitely breakdown and get towed by them again. Seriously though they were very helpful.
Great friendly dispatcher. Competent friendly crew. Price was lower than competition in area. However, be prepared for sticker shock -- towing had gone up considerably since the last time I required service, and the Ann Arbor area in particular is very expensive.
very helpful, timely, and trustworthy father-son duo! they even went the extra mile to make sure I got back to my apartment safely at night. I honestly would recommend this company to everyone!
worst towing company in the state of Michigan, tows a work truck FROM THE JOB SITE, a mile down the road and expects $650 for pickup on the vehicle. Riding up and down THE ROAD OF AN ACTIVE JOB SITE , towing skilled laborers vehicles in an effort to make their money. Don't do business with these pathetic excuse of humans.
The driver was nice and did a good job communicating with me about when he could pick up my car and keeping me updated. The whole process was quick and easy.
I locked my keys in my car and they were able to get to me and retrieve them within an hour for a shockingly reasonable
price. Everyone was very kind and helpful and even let me sit in the truck to stay warm while they did a lock out. 100% would recommend though I hope I don’t have to. Thank you!
I went out at 4pm to start my car and it wouldn’t start as the battery was dead from the cold weather. Made the call at about 430ish and I was a receiving a call from the driver not even 10mins later telling me to get my shoes, hat, gloves and scarf as he was pulling in my driveway now.
The service was super amazing. He was very friendly and got the job done in less than a min. I truly appreciate the service that was received.
Excellent service, came so quick we couldn’t believe it. They worried about our safety first and had us taken care of so fast. The customer service was great, so patient and kind. Just what you need in these kind of situations. Thank you all so much!
My car died in the middle of the street at 2am. I called them and they took my info quickly and gave me a really good price. Sam got to me in less than 30 minutes, was very kind, and offered me a coupon for if I wanted to take my car in. Overall, had a great experience!
Although way too expensive, I have to shout out to my Driver Dylan, who was great patient, and very professional. I only had limited funds and it was so cold out I accidentally ripped a $20 bill. Instead of being a jerk like most people can be in that situation the young man was very nice. If I ever run into him on the street he's definitely going to get a bigger tip out of me. P.S. I hope I got his name right.
Hummer serpentine belt broke, was stranded on the off ramp on I-94. Of course on a snowy, freezing day. Was expecting like an hour wait, freezing with not heat, but he called me right away. Had everything loaded within 30 minutes and drove me home 34 miles. Was a nice comfy ride and he was very polite. Talked a little about life and listened to some tunes on the radio (I asked). Was a great experience considering what happened, lol.
Flat tire:(
I called for towing to change my tire, they were fast and courteous. They made sure I was safe and that my vehicle was ok to drive. Great price for service.
Quick and efficient service in a dangerous situation at the side of the hiway, driver/tech was courteous and got me on my way after a flat, angel of the hiway, thank you for the great experience in a tough situation!
I had a flat as a pancake tire . The young man showed up, took off bad tire, put on donut, and put bad tire in trunk. We talked and joked around. Such a nice friendly young man. Thank you for being there so I could get work. My insurance paid for it.
An electrical problem shut down my truck, they towed it to a trusted shop they use so it can be fixed. The driver and his son were friendly and just plain awesome to deal with. They were very reasonably priced and ifni ever need a tow again I'm definitely calling these guys
Christine was very helpful with getting me a quote quickly. Furthermore, Dan was extremely professional even though I was not able to be present. He communicated effectively and followed instructions to the letter. Would very much recommend!
This was the best bad time I ever had. My car broke down on the side of the highway. I called Wall Street Towing, and they gave me a real reasonable price and said they would be there in 1/2 hour. The driver beat me to my car and I was only 20 minutes away. He was also very courteous.Thanks so very much.
My vehicle wouldn't start (starter problem) and Wall Street towed me to service station. Dylan, the driver, arrived shortly after I called, got it hooked up quickly and delivered it. He was kind, professional and personable.
From dispatch to techs ~ very polite ~ on time ~ did a great job ~ in fact I put them in my phone so if I ever or anyone I kniw need themi have it ~ highly recommend ~ price was same as other companies but I had a 10% coupon
Very unprofessional. Driver arrived without notice, got out the truck blowing smoke everywhere…..Hooked up the wrong equipment and was going to leave without properly servicing my vehicle. I had to tell him to actually jump start the car. Then he did it with an attitude and was very rude!!! His responses were very uncalled for. I just wouldn’t dare use the service again if that’s the type of people they have working for them. It truly makes the establishment look bad.
So my car got towed and I was ridiculously salty lol. I had a few days to think on it and eventually came to the conclusion it was my fault lol In all honesty the Tow guy was pretty friendly and reasonable although I had to wait at the yard a bit. Don’t park where ur not supposed to kids, I for sure won’t lol. For the record I almost gave you guys a 1 star review initially but had time to self reflect - and the phone/tow people are nice despite the ridiculous prices. But I guess it worked as a sufficient deterrent because I’m slow and even I won’t be repeating that mistake lol
Service staff is highly commendable very skillful, super friendly & very accomodating. Excellent Towing company & even gave discount coupon for me to use. 6 stars not just 5
I deal with tow companies all the time as I have a car rental business and Dale from Wall Street was amazing! Probably the best experience I’ve had with a driver ever! He was so patient and accommodating. And really made sure he got my car back despite a number of obstacles! Thank you Dale!
I blew a tire two miles down the street from my house. I requested assistance from my insurance company and they sent out Diesel from Wallstreet Towing. He was there within 30 minutes, was super friendly and helpful. He changed my tire quickly and now an hour after I requested help I’m already back home. Thank you so much!
Can't figure out why I was charged double just because it was an older vehicles. $200 just to move from in front of my house to in the garage. BIG HOUSE TOWING did the job for $85! Towed two cars $170 + Big tip
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