They helped me get rid of an 800lb monstrosity and I got to watch it get absolutely destroyed by the giant claw. On top of that, they paid me for it. 10/10 experience
While they might not be the highest paying recycler in the area, they have been very friendly, professional and clean. All of the employees work very hard and I enjoy seeing Marvin the cat! It is very easy to get your payout and they offer free water to customers. I have never had to wait more than a few minutes in line and Megan has always been super helpful.
I arrived at this recycling center about 30 minutes before their closing time, and the woman at the gate literally closed it well before the scheduled time. This not only wasted my time, but also showed a lack of professionalism. The woman, who is large and blonde, had a really poor attitude and clearly needs better customer service training. If I could give zero stars, I would. Please avoid this place!
0 star for the customer service specially for the woman at the gate 30 min before they close they already close the gate, that lady is disrespectful to the people needs manners and how to treat people and have a good attitude or quite the job
I go almost everyday. the pay is better then most. The employees Is cool and help u to the max to get ur money’s worth. well organize don’t have to wait in line for your money and get a free bottle of water on ur way out the door with your money $$$$
Seen a few bad reviews and was skeptical to be honest. But I wanted to put something current up for this place.
I went in June of 24 and I came out on top with a truck bed of mixed metals & wire.
The Hilo operator set out bins for me to make things easier and the payout was quick and fair. Everyone coming in was respectful of the truck and property outside.
It did get busy which makes it tough to get out of the lot, beside that great place.
Robbed 1 too many times here and not going back. $0.60 short of current price for clean copper last time. Now #2 baling being $260/nt rn they paid $0.089/lb which ends up being $82 less per ton... Old lady at the scale and the kid that sometimes runs nonferrous are good people. The rest have terrible attitudes. There's plenty other places around that have personable employees and pay way more
Inaccurate hours listed. Their website says they're open 9-1 on Saturdays. I got to the lot at 12:15 on a Saturday and the gate was locked. I noticed this complaint by others, and hoped it had been corrected, but unfortunately, I've wasted my time trying to recycle metal here.
They close early all the time without any kind of notification. Just a warning if you go towards the end of the day you will not be guaranteed to get inside the yard. I will personally never be going back to this scrap yard because of that reason. I would suggest you get there before 4:00 p.m.
They were very friendly in person and on the phone. I free recycled a few metal light fixtures. They gave me a cart, I unloaded my car and went on my way. No appointment needed.
Guy running the scale totally ripped me off. Gave me 28 cents/ pound for perfect high grade clean aluminum and I also had a stainless steel sink, brass faucet and motor for disposal. Gave me 28 cents/ for all. 240 pounds of clean, solid aluminum. Time to drive a little further
Clean place, great customer service, just don't pay much. It's worth the trip to southwest Detroit, especially if you have just steel or shred. Big difference on pricing.
Watch the guy on the scale went return my scrap metal had extra Copper from different jobs didn't have my business card with me so I couldn't get all the cash right then which I have no problem with the guy played an Okie doke on me hitting me two piece of paper of the same thing and told me the copper receipt would be in the mail never got it-☆☆☆☆
This is the worst yard I been to my first time going there today and my last the guy at non ferrous scale was rude and a ass and didn't respect the customers or nothing SLC yard is better and gle is second
What a joke there are say they're open till 5 yet if you get there at 4:31 you're not allowed into the gates. Know where does it state that you need to be there by 4:30 for them to service you. this is not the first time I've had issues with this place. Especially during the winter hours they are never open hours today state. They are extremely good for shutting the place down early because business is slow. Yet when they do that they don't post anything on their website or on their answering machine the only way for you to find out is waste your time to drive there. I really wish there was some other place closer than what is available to use if so I would never go back to that horrible place again. It's funny I've been in the customer service business and when you're our state that you're open till 5 o'clock you're supposed to be open till 5 o'clock and if there happens to be a customer in the store still you still manage to stay open to help the customer will not in this business. Obviously customer service ranks verily low on their list of priorities, by far the worst recycling place I've ever been to. They didn't have time to help me but they had more than enough time to help me but they had more than enough time for two people to sit on their asses next to the gate smoking cigarettes. To me it would make more sense to let one person work the gate and have one other person help the customers that drove out of their way to get the service is done that they drove out there for. But I guess it's more important to milk the clock and get paid to sit around and smoke and b******* with each other.
The guy up front is very rude almost hit me while pushing metal, and always making rude comments, I love the facility haven't been going there lately due to the fact that every time I come here I'm stuck on the scale for 15+ minutes when I'm the only vehicle in line
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