My Motorhome started leaking coolant while traveling south. Brian's looked at it right away and diagnosed a radiator issue. New parts delivery was days away but they found some salvage parts out back and got me on my way in a couple of hours allowing me to travel home safely. Good people!
They tie and have a lot of used car parts of ur need of something used def give them a call n see what they got I have went there several times for used parts.
I live in Tennessee and a few months ago a deer ran into the front of my car and damaged my passenger side headlight. Through Cadillac, that replacement was $1600, so I held off for quite a while. I started searching and this place had one in stock. I found out there was only 5 in the country and they were the closest to us. I spoke with Burl and he got this packed up and shipped the same day. It arrived perfect. He asked me to text him as soon as it arrived to make sure everything was ok. I cannot speak high enough about this company. I actually have them searching for more parts for us. Great job and thank you for taking care of this. Five stars all the way!!!!
Took a dirtbike tire there to have the new one swapped on, they said it would be done same day. took my tire didnt say a word and went towards the back. i then sat there from 3:30 till close wich was five, only for the guy that took my tire come out literally last minute and tell me it now leaks air and that i need a new tube, this was not an issue before i went there. It did not leak air what so ever. Reason for replacing was bad wear on the tire. Will never ever be coming back to brians auto for anything ever again.
Love the friendy people at Brian's Auto, fast service and honest, ive never been disappointed., Andy is exallent Machanic and works wonders. Prices are reasonable and would highly recommend Brian's Auto
Had an issue with my exhaust, Brian's Auto got me in and done the same day. Quality work, excellent customer service, couldn't ask for a better experience. Would recommend without hesitation.
Brian was a lifesaver. We were traveling through town and broke down. He was able to get us fixed up and on our way before closing. He seemed extremely honest and dependable
They seem honest, they are working on my car. I heard good things about them and I am trusting them to fix my van. I will recommend them to my friends.
I will never by anything from them again I have gotten a constant run around on a gas tank for my vehicle they sell it to me telling it comes with sending unit and pump as I receive it it comes no sending unit or pump and try to sell me a sending unit and pump for twice what new cost then I find the hole in the tank and they won't return the tank be careful with any thing you buy from them worst junk yard in the area
Brian and his son Seth worked until the late evening hours well past closing time to get my plow set up installed on my truck before a big snow storm . They went above and beyond my expectations, we're honest and helpful with any questions I had, I can't wait to do bussines with them again in the future !
My wife had them change out the exhaust muffler. Of course they found things that were “overdue”. The worst one was the tires. They told my wife that the rear tires were so worn that she could skid out of control in the rain, yeah right. She almost went and got those new tires, but she waited to talk to me. These particular tires have a new tread depth of 9 mm with a wear indicator at 1-2 mm on the tire. When I went out to measure the tread depth (yes I have a tread gauge for my motorcycle) the worse spot I measured was 7mm, average was 8 mm. My wife always rotates her tires, I found that all 4 tires averaged 8mm. WE WILL NEVER TRUST BRIANS AGAIN. If they tell you it’s broke, get a second opinion. We will stay with Watson’s in Manistee, most honest bunch I have ever dealt with, including my 20yrs moving around while in the Navy.
Update. They also told here that the cabin air filter was past its replacement date, this model Caravan did not have the automatic climate control, hence no cabin air filter. Also said that the coolant was overdue for a flush and replacement. The Dodge manual says she has another 25,000 miles before it is needed. Lastly, they said the transmission was overdue for an oil change. They quoted a flush and a filter kit. I found out you do one or the other, not both. The quote Brian’s gave was too low for both. My thoughts are that they thought they could take advantage of my wife. When Phil owned this, you could trust him. Beware of these guys.
Wrong parts several times. Had them pull parts for me and left my name and number to get a call back. Got a call back once out of 3 separate times. After not receiving a call back again after having them pull some vacuum lines, I left it alone and went elsewhere. Only reason it's even 2 stars is that Brian seems nice enough.
Went to get an alignment done (should only take about 30 - 60 minutes) they said it would take an hour. I told them I had some things to do today and needed my car to do so. 2 hours later went to check on my car; on the rack still, not touch, and the mechanics were on their lunch break without giving me a call on what was going on with my car. While trying to figure out how much longer it would take, they try to up charge me on things that cost 4 times less to fix myself. Wouldn't recommend to going here.
I don't know how someone could rate this business 1 star. They've worked on my vehicle before and fixed it right the first time... unlike some places in Manistee. They had the vehicle completed when they said they would. They never did anything to the vehicle that I didn't authorize. I wouldn't hesitate to have them work on my vehicles ever.
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