Went there to have my resonator replaced. They cut my coolant line that runs to the back of my vehicle underneath pieced it back together with a hose and clamps. I was there for 3 and 1/2 hours while he berated and fought with me that it was my fault that it happened which was totally ridiculous. Did not follow through on repairing. The vehicle had to use my own mechanic to fix which you did for a reasonable price. Took the old part back there with the receipt the repair and he refused to pay for it. Very rude. Unprofessional. Seems very spoiled. Adam, is the man in charge there or the kid? I would not recommend this to anybody and avoid that shop at all cost he'll lie right to your face and won't even blink , One of the worst human beings I have ever came across.
Adam was very knowledgeable and very professional, plus he had a down-to-earth sense of humor. Adam performed his work expeditiously & quickly. I was surprised how fast he did his work.
Had some custom exhaust work done for an old 80s pickup, They did an excellent job at bending and welding all the new pipe. The price was reasonable and they were able to do it all quickly.
They were professional and down to earth. This shop will be my go to for exhaust work in the future.
Adam and his dad Tony is amazing muffler guys..they have did mid muffler work on 4 challengers now that I've owned..I highly recommend...would never go anywhere else..very reasonably priced..u can not go wrong..been doing business with them at least 10 years now..very fast service
Today I visited Auto Muffler Service in Eastpointe, for the first time after my parents recommended them. I couldn't be more satisfied with my experience. From start to finish, the entire process was seamless and easy. The customer service was truly top-tier — the guys there kept me informed every step of the way, showing me exactly what was wrong with my car and then walking me through the results after they fixed it. Before and after pictures will be posted. They were upfront, honest, and genuinely great at what they do.
I'm beyond happy to finally be driving without the loud, obnoxious noise my car was making! The team's craftsmanship is impressive — they handled all the welding and installation I needed in-house, and I was amazed at how quickly they got everything done. I’ve never seen a shop get me in and out like that before!
Their shop is also fantastic, definitely the most aesthetically pleasing shop I’ve ever seen in my life. They stock a lot of parts right on-site, which really took away some of the anxiety for me. Plus, the waiting area is cozy and nicely decorated, making it a very comfortable place to relax while they worked on my car.
I can confidently say they have a customer for life as long as I’m driving! I would recommend the Auto Muffler Service shop to anyone for ALL muffler/exhaust system needs. They’re gonna get you right!!
Very rude. Called to inquire about a fix needed and whoever owns the shop told the person on the phone to just hang up the phone on me in the middle of asking a question. Very bad customer service. If you're gonna be that short with customers why own an establishment?
The owner son is very rude. Took my car to get a heat shield removed for the second time. The first time he charged $20 and now he changed his price to $40. Started to have a civilize conversation about the pricing and the son was just rude and very angry starting an argument with my father when he’s been coming here for years before the son took over the company. Stating how much he pays in taxes for the shop. After my father tried to deescalate the situation to explain that the money wasn’t the issue the son opened the door and told us to get out. I do not recommend this place due to the rudeness and poor customer service plus lack of communication skills when all we tried to do is have a civilized conversation. All he’ll do is tell you to go somewhere else.
Adam is the one who i worked with and he was great he had great people skills and hes very honest he did not try to sell me anything i didnt want or need i would highly recommend this shop to anyone looking for custom exhaust work and i would ask for adam. I will definitely be bringing my other truck and future trucks here for more work
The owner was nice and welcoming. But the owner wasn't there when I attempted to drop my truck off. The workers were rude, on their phones and aggressive and yelling when they finally decided to come out to us after almost 30 minutes of sitting around. Since they pretty much ignored us I decided i wouldn't spend my money there and made arrangements with a neighboring auto shop. I wouldn't recommend. The shop down the street happily helped us immediately.
I was there when they opened. Adam took good care of me. It took about 20 min to put on the exhaust & I was out of there. Very good price! I was extremely happy with the customer service, labor, & price!!
I ordered a whole exhaust pipe on my own trying to save some money. I get there and he tells me I do need it. He's going to cut this and that, so i can keep as much of the original parts as possible. I get there and I'm out in 15 minutes. Only $250. Great place that are knowable, fast and friendly. If your car, truck or suv is making a loud noise go and let them help you will be satisfied ?
I was referred to see Tony @ this shop by my dad because I needed my resonator replaced. My car had been unbearably loud for over a year now and the dealership wanted to charge me $1000. Not only is Tony very knowledgeable he also has great people skills, is so friendly and talkative and truly has his customers best interest in mind. He does not over charge like most other places and his mechanics are quick an efficient, I was in and out in 15 minutes (I couldn't believe it!) I was grinning ear to ear when I pulled out of his shop because my car was so quiet and I was happy I didn't pay $1000. Moral of the story is I would absolutely refer anyone needing muffler work done to Tony's shop, Auto muffler service, and I will definitely be returning if I ever need a repair in the future! Thanks Tony and crew ?
I found this shop in January of 2021. Tony the owner seemed friendly and was whiling to provide me with advice on the parts needed to repair my exhaust. He put my truck on the hoist and took a look at what was needed. Based on Tony’s recommendations I ordered the parts, and came back in February to have them installed. Parts had to be ordered, due to the shop not carrying them on house. Originally he stated the Y-Pipe could be repaired, so it was not ordered. When it came time to install the parts, he was unwilling to repair the Y-Pipe.
Fast forward to this morning June 21, 2021 I arrived to have a Y-Pipe installed and Tony told me he doesn’t install customer parts. I reminded him of the work he performed in February, with an attitude he replied with you probably bought the cheapest parts? Taken aback I replied with I ordered the brand you recommended. He became agitated and insisted that he would need “hours to make that repair”. It was apparent he did not want to do the work.
After the attitude and claims he didn’t install customer parts I chose to leave. I will say the work Tony and his guy did for me in February was good, but I won’t be going back or recommending him to anyone.
Most knowledgeable muffler shop around. Needed some work on my Cherokee and he quoted me a rate. Saw the job said it be more. Once done which was quick upheld his quote and paid. Gets the job done for the right price.
I’ve had a rattle near my muffler that had gotten progressively worse over the last week. I Googled muffler repair shops near my job and this place was recommended first.
I was prepared to send $$$ to get it fixed. Little did I know It was just a minor issue, which the shop didn’t charge me a dime for. Nothing!
I tipped the repair man, even though he initially refused to take anything. Sometimes, you really do come across good people and honest businesses.
Thank you!!!
These guys expect you to be a push over. They are very rude. As soon as you get thru the garage door, the manager is steaming with anger. You’re greeted with hostility. Don’t even think to ask these guys any questions. It’s like you’ve opened another realm of anger. If you have a foreign car, they’ll tell ya not to ever come back and send you right out the back garage door. They don’t respect people that are willing to spend money with them.
Best auto muffler business in metro Detroit. I have been going here since the old owner was alive over 15 years ago. They give you quick quality muffler service. Tony will weld or do whatever is needed to make sure you leave with a quiet auto. The dealer wanted me to pay $1200 for the whole exhaust system when I only needed one part. Tony fixed my flex while I waited for far less than the dealer. Anybody with any type of automobile if you need good service for a good price go see my man Tony at Auto Muffler Service in Eastpointe, MI. You'll be glad you did
This place is awesome. Fast and service with integrity. Went in to have a leak looked at and they told me it would be best if I used a couple inexpensive factory parts as opposed to there aftermarket parts for the repair that was needed.
It's refreshing to encounter professionals value the quality of their work over making a quick buck.
TONY AND ADAM ARE THEEE BEST PEOPLE! I was so convinced my car needed new catalytic convertors which are very expensive, and they took the time to check it out and told me don’t dare waste money on something that wasn’t needed! I’m sure if it was another shop and me being a girl they would say oh yeah it needs them! Thanks for the opinion guys, you rock! AMAZING PERSONALITY AND DOWN TO EARTH GUys! They def are my muffler guys! Great prices too I got quoted if it did need a change out!!!
This place was great! They are good honest people. They fixed my car properly and the price was decent. I will definitely return to this place to get more work done.
Took my 02 Mustang there because I heard they could accommodate lowered cars. At first they tried and were afraid they would rip off front bumper but another employee made a suggestion and they were able to get it on the lift. They were very professional and walked me through everything they were doing and making sure I was satisfied. Gret place we go here again.
Arrived at 9:30AM and sat at the garage door beeping for about 30 minutes and no one ever came out. I even gave them a call while I sat outside and no one answered the phone. Probably best to take your business elsewhere, there are a lot of other good Muffler Shops in the area.
I highly recommend them for all of your muffler needs. They do great work for a very reasonable price. I have used them several times and am always very happy with their work. They also guarantee all of the work that they do. I will NOT go anywhere else.
Tony and his partner are amazing!!! Friendly, smart, and quick. I was in and out in like 30 minutes and my truck is quiet as ever!! Just wonderful. Definitely will spread the word!
Just had the resonator fixed on my Monte Carlo did a fantastic job!! The owner was real friendly im gonna be going back in a few months for some more work..Thank you!! HIGHLY recommended..The place looks great... very professional. ( Real review by a real customer)
These guys are AWESOME! Nice, friendly, courteous and all around great guys who took care of my car issue in no time! I felt totally confident that I was not being taken advantage of because I'm a woman. ?
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