What clients say about Eastman Auto Inc in Midland Park (MI)
My wife and I recently went in there to purchase a car because ours was very unsafe and I didn't want her driving it anymore. I feel that we got a great deal and the crew and the service guys all worked with us and we're very friendly, respectful, and professional . I would recommend them to everyone, thank you.
I called about a part for my car. The owner's were very nice. Called me back in a timely manner. And i was in a pinch. And they waited for me after hour. And stayed in contact all the way. Part works great! Big shout out to the owners! Thanks so much! And god bless y'all!
Had a friend with a transmission failure she trusted these people to do the work her car was under warranty for. They gave her the run around with an awful attitude. Lied about when her car would be serviced and when it could be picked up. When ever she would call to check on the progress of the car she received an awful attitude from the service lady. Upon arrival to pick the car up they were rude to her boyfriend (a man of color) and racially profiled him asking him if they could “help” him with an attitude when he was clearly there with her and their children. Her car still isn’t running correctly and still sounds poor. Zero chance I’d ever recommend this place or people to work on a vehicle.
Definitely very happy with my service at Eastman auto. Had to have the whole subframe replaced on my van and they did an amazing job and very fair price. Wonderful people to work with and would highly recommend them for any of your car service needs!
They will take your money and run lol. One of there customers was expecting a engine swap. Well they received there vehicle back and within 40 miles was overheating. As it sat in my driveway waiting to be towed, I inspected the engine, and I had to tell the owner that the engine has not been replaced. I have pics to prove it lol. I would stay away from this place.
Holly made buying a new car a breeze, and not stressful at all! When we found out we were gonna have another baby, we knew we needed something with more room. I saw a listing for a vehicle that I had wanted and messaged Holly. Within 2 days (because of the weekend) I was driving off with my new car and I absolutely love it! Would definitely recommend Eastman Auto to others! Thanks so much for everything!
Holly did not transfer my plates or send my title to my lender. Even with the fifty dollar incentive I will not use this dealer again ever. Nice try explaining the secretary of state had to sell me new plates they said I could have been arrested
The lady that answers the phone is GOD AWEFUL!!! so rude!! I will never ever go back there. She is so snobby and talks down to you how can anyone place her to answer phones?? im confused who would really put her behind a phone.
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