Went off roading on US10 today because of ice and found myself stuck in the ditch. Mike from Kreager Towing showed up quickly and got me out quickly and safely despite all the drivers not slowing down or moving over, he got a 3 for 1 deal out of pulling me out because of the other 2 people who went off road right by me. Mike was kind and helpful. I wish more people gave him respect by slowing down and moving over so he could work without the risk of getting hit.
I had a great experience with Krieger Towing when my son blew a tire on his way to college, which is two hours away from home. The team at Krieger Towing was incredibly helpful and professional throughout the entire process. They arrived promptly, offered support, and got him back on the road quickly. I truly appreciate their dedication to customer service during a stressful situation. I highly recommend them to anyone in need of towing services in the Midland area!
I woke up to a flat tire and Brian was at my car in under 10 minutes and had my spare on in less than 30! He was quite friendly and personable. Thank you so much for a fast response and great service on a freezing cold miserable windy day!!
I got stuck at the end of the driveway at work. Mike stopped and instructed me on how to get unstuck. The snow was too deep So he pulled the car out for me using his truck. Very grateful for him and his help.
Ben was very professional and showed good character, grit and resourcefulness in his work. I was locked out of my van and the electronics do not work right on it. He did not give up and tried many times to unlock it to no avail. He even worked multiple times to get my keys that were still in the ignition!
He had the ingenious idea of using a shoestring to unlock the door. It worked like a charm and I was amazed! (By the way, he had only seen it done once and pulled it off).
You are awesome! Thank you Ben, and thank you Kroger Towing.
God bless ❤
Got myself in a pickle today. Not only did Mr. Mike come to unlock my car he stayed and helped me try to find my keys. (Short side of a long embracing story) I was so thankful for him.
Do not use them at all the drivers are idiots and will do 65 in a 55 ride tailgate people go into on coming traffic went into a turning lane making the other diver slam on his breaks all because he couldn't wait for us to turn. Would of been something funny if he need to be towed because he caused an accident. They will hire about anyone. So many better people you can use.
I’ve been meaning to write this for a while, but I’ve been recovering from the accident and just haven’t been up to it until now.
Big thanks to Jon and Brian—two incredible tow truck drivers. The crash happened because of a bent, unmarked concrete post that was in a dangerous spot and clearly not being maintained. Jon mentioned it had been hit plenty of times before, which didn’t surprise me. I was really shaken, but he kept me calm, made sure I stayed in the truck, and took care of everything.
Brian came to help and offered to drive me home. But on the way, he could tell I wasn’t doing well and decided to take me straight to the ER. That meant a lot to me.
They didn’t just do their job—they went out of their way to help someone who really needed it. I won’t forget it.
Jon was simply OUTSTANDING! He treated my disabled car with kid gloves. Since the issue was a diabl3d manual shift mechanism, and car was "stuck" in reverse, he took his time determining the best way to load on to his tow truck. He was more than willing to allow my participation as the clutch would need to be engaged to allow the car to be loaded. His largest concern was doing the job correctly so as to do no damage or impact on the car! Thanks, Jon, for a job done conscientiously and we'll done!!
Jon B. had excellent communication. He called us right away, and we were able to meet him 10 minutes later at our vehicle that needed to be towed. He was kind, informative and helpful.
Jon B #48 was extremely helpful! I had a flat tire, he quickly found the problem, suggested several ways of fixing it and and was even ready to fit it himself right there if I had the right kit on hand. 10/10 very keen and clever guy!
Jon was my savior!!! He was friendly, super fast, and had a shining positive attitude while he helped me. Jon is the best. Jon deserves a raise! 5/5 stars. If I could give him 6 stars, I would. Jon is a joy and relieved me of my stress.
Kreager Towing moved my tool box from Pinconning Ford to its new home at Midland Ford. The move went off with out a hitch. The driver ( I did not get his name ) showed up a few minutes early. He was very polite and Professional Loaded and strapped down my box,and off to midland we went .
Called for a tow never showed up even after saying they are 15 mins away. Tried to say I was not in the system after I previously called twice to see how much longer and confirmed my info. Suddenly I wasn't in the system after 3 or so hours and they weren't coming?? Called another place and they did the job. Not professional. Also I don't blame the actual driver but the man who takes the calls he was having a bad day or something no idea.
Highly recommend. Quick and prompt service and extremely friendly. The driver Brian was a huge help after my accident, very friendly and even stuck around to answer questions for me and walk through the damages on my car.
Called for a row. 45 minutes later I called back to get an ETA. I was told 5-6 minutes. 20 minutes later the driver showed up. Charged $155 to go 1/4 of a mile to a shop “because it has a plow on the truck”. $100 extra to pull it up backwards on the flatbed?
Dropped it off at the shop and my wife took me to class. My classmates said they stopped at a diner to pick up a to go order on the way to class… and saw the driver come in and get a booth. Dude literally stopped for breakfast on the way to my tow and left me stranded for well over an hour.
I had locked my keys in my car and I wasn’t sure what to do about it. I had called another towing company in Midland and they wanted to charge me $180. Mr. Mike stopped what he was doing and came to my rescue. He made it to my car in about 5 minutes and unlocked my car. He was very kind, understanding and helped me out when I felt stranded. This towing company knows how to treat their customers. Thank you Mr. Mike!!
Mike was so nice and caring. While I was at Kroger my truck wouldn't move. So I contacted my mom's insurance company (State Farm) and they couldn't get me a tow truck. So I decided to call Kreeger Towing because my brother old neighbor worked there and I have heard good things about them. I called and within 30 minutes Mike was there to tow the truck home. If I wouldn't have taken matters into my own hands and called State Farm would still have had me waiting for a tow truck and the wanted$240 to get the truck to my house not even a mile away from Kroger. So I highly recommend Kreager Towing.
Thank you very much Mike from Kreager Towing.
I called Kreager Towing to change my tire on a Friday afternoon only 30 minutes before they closed, hoping they would be willing to help me. Not only were they more than willing, they were quick & inexpensive. The best part of the experience though was how kind Jason D. was. Obviously popping a tire on any day is frustrating, especially on a Friday afternoon after a long work week, but Jason's kindness helped turn my whole mood around. I would definitely call them again for help!
They arrived very quick in like 15 minutes. Mike was so nice and made sure to pull my car on the towing truck bed very carefully. He made sure to secure my old classic car from 8 points. 4 from the front and 2 in the back. He even used strapped hooks so it doesn’t hurts the control arm paint. Great experience and I would recommend it to anyone.
While at a horse show this morning I locked my keys in my truck along with all my equipment, phone, purse, literally everything I needed to go ride my horse in 40 minutes. A very kind gentleman showed up just in the nick of time so I could go ride. He was very quick, nice and supportive. I very much appreciated his kind words and quick service! Highly recommend this company to anyone needing the services they provide.
Website
