What clients say about Superior Transmission & Axle in Cheboygan (MI)
10/10 DO NOT RECOMMEND. My car was here for WEEKS for transmission work, only for me to pick it up and barely make it 40 miles before every light, sound and mechanical issue came right back. This guys communication SUCKS to start, it was clear he didn’t want to mess with it any more, and I certainly didn’t trust him anymore at this point. Ended up having to take it to Fernelius Ford in Cheboygan where even they, THE DEALERSHIP couldn’t get ahold of this guy. The dealership ended up making this guys wrong doing, right. I’m not even one to leave a bad review but if i can spare even one person the stress and headache that i went thru then it’s worth it.
Don't let appearances fool you. This is a repair shop associated with a salvage yard. I got a price on a remanufactured transmission that was $2,600 less than the dealership that wanted to put in a new one. I dealt with Junior who runs the business and does the labor. He did a great job in communicating and getting our transmission in timely I would not hesitate to use them again for any future work needed.
For others looking for it, it the blue building at the metal recyclers. There's no sign saying superior transmission. We were in the area on vacation and had transmission problems, they quickly diagnosed the issue and got us fixed up so we could head on our way. Very knowledgeable, friendly, and unstood our situation.
I was quoted a price for a transmission repair. When I explained I would have to take out a loan. He gave a fair price when I went to pick up truck the price had nearly doubled. I supplyed half the parts needed and was charged for those as well. When I brought all of this up I was instructed to relax and they will get to bottom of it. A year later and countless calls I still did not get refunded . The whole job was over priced and he took his sweet time getting it done. Over all I would not take a golf cart there. Bhope this saves someone the hastle I had indured
Experts at diagnostics. They tracked down the multiple problems I had. They did not give up until they solved them all. It proved to be a challenging job and they tackled it for me. Experts, reliable, courteous, fair price and above all honest. Thanks to Junior and Steve I am back on the road again. I highly recommend Superior, the name says it all!
i HAVE TRIED 3 DIFFERENT OCCASIONAL TIMES RECENTALLY TO GET IN TOUCH WITH THIS COMPANY. NOT HAVING VERY GOOD LUCK. I ALSO HAVE WORKED WITH THEM BEFORE NOT SURE WHATS UP.
Went on vacation to Michigan had nosie coming from underneath my truck took it to this shop and the owner of the shop looked at it and test drove it for free. The dealer wants 100$ just to talk to you it seems. He put the truck up on the lift and allowed me to oversee the inspection so that I could see what he was telling me about was the truth where other shops would just make you wait in a waiting room found that the carrier bearing was shot.
The owner ordered and replaced the part while his other guys where out to lunch only charged me $75.00 for labor and the part was $60.00. I would recommend this shop to anyone traveling though this area
Honest
Friendly
And most of all understanding that just because your from out of town is no reason to overcharge
Thank you very much
We had come down to Mackinaw Mill Creek to camp and the clamp for our hose to the radiator had come loose. Turns out the locking mechanism for the clamp had never been engaged from factory.
Anyway, Kris and Jake took care of us and wouldn't charge us. Kris had even left a funeral to come see what the problem was and Jake got a pan of water for our dog.
Awesome people, awesome service, very knowledgeable. I would highly recommend this business.
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