What clients say about Swartzlander & Sons Tractor Salvage in Stevensville (MI)
Do not go through this company his name is Rob! I was very patient with him. it took two months to get some of my tractor parts Which they honestly don’t even look like they are the right pieces for my tractor and we’re now going on three months I don’t have the rest of the parts. now I’m dealing with a dispute because of him do not waste your time. if I could put zero stars, I would
Had a horrible experience dealing with them. I drove an hour to look at a mower they had. After seeing it in person I felt it was overpriced. He began telling me I was wasting his time and taking too long to look it over. We had only been there 5 minutes. I asked if they would go lower on price and the guy started to drive off yelling at us sarcastically to have a nice day. I got him to stop and told him I would just take it since I drove an hour. He came over with a payloader and smashed it to pieces. Then drove off and didn’t say a word. Horrible business. Horrible people.
My husband called for some tractor plates they said they had some so we took a three hour drive to purchase these plates when we got there they refused service and told us we need to make an appointment to be there they never told us that over the phone or we would not have wasted a trip then he tells us he is closing for the day because of some big tractor festival thing and we told him he needed to post it for out of towners he told us it was our problem not his and he had a really bad attitude we will not be doing business with them again!
Spoke to a younger gentleman at the threshers in Denton only after following around two other employees who completely ignored me the young guy was extremely rude I needed parts but now I’ll never buy from the 90% of their parts were broken or worn out awful experience overall would not recommend
I typically don't write negative reviews but this one I just could not say something. Unprofessional at it's finest! Run far far away from this business! A simple phone call to inquire about some antique tractor parts for a customer of ours turned into myself getting chewed out by the gentleman on the phone (I don't recall his name). I had offered the part numbers, dimensions of part, etc. but they refused to even check to see if they had the part instock. I was told the second we assumed a part would interchange with another model they were done doing business with me. (Mind you, I never assumed the part would interchange I simply asked if they had that particular part in stock) never got an anwser. I tried politely to reason with them that I was only trying to ask if that had a particular item instock if they didn't that's fine but all I received extremely rude attitude, foul langauge, and false accusations over a very simple inquiry. I'll move on and will inform my many many customers to seek a more appreciative business for any future antique tractor parts needs. Thank you!
As usuall Rob comes though again!!.
Called on a Saturday and he went out of his way to meet me on sunday.i am always impressed with the knowage and interchange info that he carries around in his head, and I found him to be fair on prices.i would suggest that you get in touch with him before you go as there is a lot parts and tractor hauling going on here. And not always at office can't go wrong here
If you can be patient about receiving parts on time (usps sucks) and can deal with rude ppl like the office guy I talked too, then I recommend buying oem parts from this company. The real thing! Thanks to Rob Swartzlander I bought the parts!!!!
Horrible business practices. Ordered and paid for 1200 in parts Oct 26 ,as of November 16 we had not received a single part. My friend doing the repairs made several phone calls to try to get information. I called myself and was told "they'd get to it when they get to it". I got my card credited back and was able to get the parts elsewhere within days.we ordered parts from out of state and received them promptly. Don't waste your time or money with these people.
Complete crooks! Swartzlander picked up our tractor for repair and now can't find it? Stated he doesnt know where it is now, could be cut up or in pieces?
Not only did we have terrific service on our farm tractor, but they went above and beyond what they needed to do to help us. Our tractor is our farm's life-blood and they are instrumental in keeping us working.
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