What clients say about Sullivan Motors Inc in Whitman Township (MA)
We've purchased 2 vehicles from Bob here. They were both cheap Jeep Libertys.
1 had a small brake issue, and was fixed immediately.
The 2nd one had a bad motor. Bob literally (and I mean literally) ended up putting in 2 more different motors, till it was right.
Was I out of a vehicle for a couple of weeks? Yes.
Did I get it fixed for no additional cost, eating up all of his proceeds from the sale? Also, yes.
When you pay $5000 for a vehicle, you get a $5000 vehicle. If you want a mint condition vehicle, go buy new. If you have an issue, and they fix it, be appreciative.
Shit happens, and they seem VERY accommodating to fix any issues.
Kelly Donahue
Holbrook, MA
These days there's allot of shady dealers out there and I can confidently say Sullivan Motors is NOT one of them. I bought a jeep liberty from them a few months ago and wanted to wait until I had the car for a little bit before I posted my review. Their customer service is impeccable. I work off hours and they waited a little bit past close to help me get a car. They were extremely transparent with everything, from the car maintenance to any fees associated with the billing. After buying the jeep from them they got me plates and I was on the road within a week. Hands down my new go to place for family, friends, and myself. Highly recommend! 10/10
Ed is incredible. Got a flat tire late at night, by a stroke of luck I pulled into the Knights of Columbus next door, couldn’t get the rusted tire off and AAA unable to come out…met Ed the next morning who took my car right over and replaced the tire no problem! Loves dogs too so that’s a bonus. Thanks Ed!!
I was looking long, and hard on a nationwide internet search for an '03-'06 Toyota Tundra with the SR5 Extended Cab package, 4WD and the very rare manual transmission offered during those years. Most of the ones I found were in the Pacific Northwest States, the Great Lakes States, and the New England States...and I live a far piece from all of those way down yonder in New Orleans. Walla, I found one at Sullivan Motors, a mere 1500 miles away (ha ha) in Whitman, Massachusetts. I started a dialogue with Bob Sullivan and at first I didn't think I was being taken seriously as far away as I was. It had just hit his lot and it took me a few days to get the pics, but I knew...that was the one. However, I was always leary of used car dealers. After doing a checkaroo (googling) of his family business for over 50 years, and having multiple conversations where we made fun of each others specific regional dialects (Boston twang, Southern drawl) I felt like Bob Sullivan was an old lost friend. I found a repair shop nearby and asked him to take it there so that someone could be my eyes and ears and give me the skinney on this vehicle. The mechanic found several issues, no one of them a deal breaker, but the cumulative of them made me have second thoughts. I sat on it over a long weekend and called Bob on Monday morning. By this time, I noticed price of the vehicle had change to $500 in the up direction on the internet. Bob told me he was having the work done from my mechanics punch list. I asked him if he was going up on the original price, and he indicated no. I gave him a deposit. I remember saying to myself, when things seem too good to be true, they probably are. Not in this case. After having the work done, Bob brought it back to my mechanic for a re-inspection. The mechanic indicated to me that it was a different truck since the repairs, and gave it the "thumbs up". I arranged to have it shipped to New Orleans and received it less than a week later. Bob is an old school man of his word and integrity, another rare find these days. Very good experience...this is a true story.
Purchased 2 used tires dec 21. Efficient work.
Tires did not pass inspection 13 months later. When I swung by to ask how long do the used tires typically last..a year doesn't seem right. ***drove 8100 miles in this year time frame**
The answer, along with some colorful curse words, were, "well, it's like you bought a 4 dollar steak." So, I guess Sullivan Motors sells very cheap tires....or a 4 dollar steak.
Update..got new tires elsewhere. The tires I got at sullivan motors were 2 DIFFERENT SIZES.
Best used tires around. If Eddie doesn't have them used he can get them new. Save me big bucks on a set of great tires. I have been buying tires fron Ed for about 20 years.
Purchased a truck for my 16 year old son. They would not budge on the price. Gave in because my son really wanted this truck. Totally my fault. The truck has never been able to pass inspection. Took it back multiple times and they were never able to fix it. Now stuck paying a loan on a truck that is a lemon.
Brought a friend over to get his van. Drove in and there was nowhere to really park. We parked infront of other cars. They do have a wide selection of used cars trucks and suv on the inexpensive side. I seen low miles on some and high miles on others. I didn't see anything that would be for me but if looking for a vehicle under 5k i seen a few of them. Yes they have higher priced but do have low priced also.
we thought we dealing with a great place, 2 weeks after we bought the car it wouldn't start...here we are 6 months later, being told after putting more money into than what we bought it for, the engine is no good and could go at anytime. would not recommend to anyone, he does not budge on the prices and from our experience sells junk i guess this is why his prices are so low
Sullivan motors has been in business for over 50 years.
Who stays in the used car business that long? Only people who truly care about their customers and stand behind the cars that they sell.
Always.
My Dad bought me my first car there in 1984, and I bought my son his first car there in 2018. Now we are buying one for my daughter.
I cannot, absolutely cannot recommend them enough
Great used tires and service even on a 90° day. Got 2 tires and didn't take more than 20-30 mins. Thank you to the man tolerating my delayed toddler "singing" as he was on and off the phone during our wait ?
I took my son’s car here to have a tire mounted and balanced. The mechanic, who’s name I didn’t catch but he kinda reminded me of Joe Walsh back in his Eagles days, was super fast and friendly. Took me right in and had it taken care of. Only a little over 20 bucks. Had a nice conversation with the owner, Bob, about a yard project I’m doing and he had some suggestions of where I might find materials. Nice business.
I bought a green 2001 Ford Ranger XLT for $3,795 which was a extremely fair price for the mileage which it had only 95,500 miles on it from Sullivan Motors just after Christmas of 2019. They gave me a great deal and it is in great condition too. He sold me the truck for a fair price. I have told all my friends to go to Sullivan's if they are looking for a great used car.
My Dad bought a car last fall....nothing but troubles since. Painting a used battery and calling it new after multiple towing because car would not start. Shame on you Sullivan Motors
Great people great service! This is my tire guy I wouldnt dream of going anywhere else at all! They have helped me w tires for every single one of my cars and they always make sure they do an amazing job and that my tires are new and safe! I really appreciate these guys to the fullest! Highly highly recommend!
I had a perfect experience with this company while buying my new truck last year. They helped me get financed and get the vehicle even when having no credit. They were very nice, super helpful, and give you and the vehicle the utmost care.
I normally look at reviews before purchasing anything and im here to tell u, this shop is a scam. Everyone there is in on it too. Both bobs are liars and expect the worse when u buy from them. Just really bad liars and its crazy because they sell cars that if not inspected by real mechanic could put u in danger.
Spoke to Bob
( not the owner,the salesman.)He was a great help. Very good with honest answers to all my questions. No pressures,just very informative. And I bought a tire at a great price too! Thanks to the tire guy too. Good job. Awesome experience.
Have yet to buy a car from here but I traveled to all of the dealerships around here and this man Bob sullivan was the one guy who was honest and helpful. I will be purchasing from them in the near future.
Best place around to get a set of gently used tires. If you're driving an old jallopy get all your tire here and save TONS of money. Good selection and deals on used vehicles too.
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