What clients say about Precision Auto Center in Marlborough (MA)
We called ahead and were explicitly told to come in. When we arrived, your staff took the car into the garage, and we waited for approximately 45 minutes. After all that time, we were then told that you were closing soon and that the check could not be done today.
This was a complete waste of our time and could have been avoided if we had been told upfront that the work could not be completed. If you were unable to perform the check due to closing time, we should not have been instructed to come in or had the car taken back in the first place.
Far and away, the best experience I have ever had getting work done on my car. HIGHLY recommend this location. I got into a small accident on Sunday, called on Monday first thing in the morning and dropped it off the same day. They called back 2 hours later with an overview of the situation, multiple courses of action I could take (if I wanted/needed to save money), and detailed pricing.
They were not pushy, did not try to upsell me, and had my car back in 1 day instead of 4 like I thought it would take.
Great experience. Had a minor accident, went to 3 shops for estimates. Not only were they the least expensive, they got the job done in 4 days when the other shops told us 2 weeks. The work was excellent, and the service from everyone we dealt with was awesome. HIGHLY recommend them.
Very quick service. And they are very helpful telling me what the car really needs and not all the recommendations the dealer scares me with. Been working with Harlen for 6 years with all my cars
They are very good and honest people. There at your car before you can even put in park, and they also tell me what I need to know for safety and not all those recommendations that aren’t really necessary
They get services done quick and in a good time frame, since they don’t work through appointments on the mechanical side. They are very reliable when it comes to on the spot service
Good Service, employess were excelent in all times that i needed bringing my cars in there. And the price does not disappoint me. All ways that i need something no my cars i will go in there so i recommend you go in there.
They have a great team ready for you at anytime and for us who work always it’s very great to have this type of support that you just show up and get it done at once
This is definitely the best place for any car repairs in Marlborough in my opinion. They get the job done quickly with very affordable prices. Why would you pay close to $100 for an oil change at the chain store if you can get the same service with much cheaper price?
I have to say, I had the best experience at Precision Auto Center! The staff were very professional and efficient. They told me my vehicle would be done in 2 weeks and it was ready on time and the work was outstanding. I highly recommend Precision Auto Center for any body shop work that needs to be done on your vehicle! They ready did an awesome job!
Harlan and his team were fantastic. They didn’t try to oversell , they took care of the things I really needed, and charged a fair price. Very friendly staff too! I highly recommend!
I could not find a better place to fix my car. They were so clear and honest, only changing things that really needed to be changed. I really recommend this place for either body shop work and mechanics!
The absolute BEST oil change service we’ve ever had! Seriously in and out in less than 30 minutes TOPS! Not only were they EXTREMELY FRIENDLY, they even fixed the light that was out over the license plate without us asking that the last place we went to (a big company chain) completely ignored. And the price was less than we expected based on what came up online. 10/10 Highly recommend!⭐️⭐️⭐️⭐️⭐️
My husband left the car at the shop to get an estimate because the steering wheel locked. It was a 2010 Ford Escape Hybrid. The cost of the part was around 700 to 800 and the complete service would be between a thousand and a little. Since it was very expensive relative to the value of my car, I parked it. This month I was going to sell it to the junkyard, but my husband's friend bought the car for 500 dollars. And just now he called me, took the car to another mechanic and the defect in the car was a simple burned rifle. If I had gone to another mechanic, this would not have happened.
I’ve been a customer of Precision Auto Center for over 7 years, and they’ve earned my complete trust. Their work is always accurate, their prices are fair, and the service is outstanding and efficient. I wouldn’t go to any other mechanic — Precision is simply the best
If there was more stars to put, it would be double, they did a phenomenal job on my vehicle. They had my car less than a week. And they are excellent. I highly highly highly recommend them to do any job that needs to be done. They're an excellent auto body shop, and they also do mechanical work as well
With over 100,000 miles on our VW Atlas, we were understandably hesitant to invest too much in cosmetic repairs — but the damage to the bumper from a minor accident in the driveway was something we couldn’t ignore. After getting a few estimates, we brought the car to Precision Auto Center, and I’m so glad we did.
From start to finish, the experience was outstanding. The quality of the work was truly first-rate — the repair was flawless, and the vehicle looked practically new when we picked it up. Beyond the craftsmanship, what really set Precision apart was the warmth and professionalism of the entire team. Everyone we dealt with was accommodating, kind, and genuinely helpful — the kind of thoughtful customer service that’s increasingly rare these days.
We left feeling not only relieved that the car had been so beautifully repaired, but also grateful to have found a shop that does exceptional work with integrity and care. I wouldn’t hesitate to recommend Precision Auto to anyone.
By far the best shop in the area. They truly go above and beyond. Quality work with excellent service. Despite clearly having a lot of work on their hands, the turnaround time on getting my vehicle back was great. I could not recommend this place enough.
Harlan and Team did an excellent job on my BMW.
Competitive and quick estimate, good explanation of the work, quick turnaround with the repair and most importantly great quality.
Very friendly and honest staff. Good luck to your team.
Highly recommend Precision Auto Center.
“They did a fantastic job on repairing and painting my dad’s car. They worked with the insurance to get it all taken care off. Great people” Once again wonderful job 🙌🙌🙌
I had a wonderful experience with Precision! I first brought my car to be repaired after an accident, as you can see from my before and after pictures they did an amazing job, my car looks brand new. Due to how great a job they did I brought it back when I needed new brakes and an oil change, and again the service was really great. I highly recommend Precision, they are very friendly, professional, and they provide quick, quality work at a fair price.
Excellent service from everyone, especially the attention of its owners Harlen, and all his group of employees. My car is like new and thanks to their attention I was able to know what I needed, to change oils and brakes they are super honest and they are a great family.
They did an awesome job on my 2015 mercedes e400 after I went through the hail storm. I love my car and was worried about who can do the right job and quick.
Well , when my car was done I couldn’t believe my eyes, not at least a dent left.
Harlen is an nice person and treats his customers with respect. Thank you and highly recommend!
740 Boston Post Rd E, Marlborough, MACar repair and maintenance service
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