Customer First Auto Group in
North Westport (MA)

You can literally count on one hand how many five star reviews this place has. Out of the 90 reviews there are only five good ones. One three star. The other 94 reviews are all one star reviews talking about how they disrespected a pizza delivery driver. At this point I don't think it matters what their business practice is. They were shown to be disrespectful on camera and for that the business will never recover. Hope the pizza tasted good.

“Out the door before I put my foot in your ***”… how wonderfully you guys treated a pizza delivery guy over your measly $7. Wonder how bad you guys talk about the customers yall screw over with your bad business deals.

Damn, saw the clip on CNN. Never knew the business was that strapped over $7.

Bad place do not come here!!! It is rigged out And they will steal your personal information and try to use your social security card on tax forms

Unfortunately these guys seem to nickel and dime you into oblivion and then insult you / even threaten you physically over small amounts of money. Would not recommend

I'm not even from Mass but for y'all to treat someone like that over 7 dollars is horrible

I’d give them a 0 if it was an option, they’re a bunch of cheap pasty losers

Hope that $7 was worth it. Judging by all the comments, I’m willing to bet you guys don’t do very good business. All over $7.

Take care of those that take care of you. 7$ is the difference between eating a meal or starving.

Absolute shady business practice. They will sell you a lemon that has multiple problems along with slandering you behind your back. Avoid this place at all costs.

When you act like a bully, you get treated like a bully. Everyone that works for this company or the man that owns it should be ashamed of themselves. They only sell lemons here. Take your business elsewhere, they don’t deserve a penny of your hard earned money.

You guys deserve to go out of business after what you did to that pizza delivery guy. I hope it haunts you forever.

Crooked people. You buy a car and give your hard earned money to them and the car comes with a 30 day warranty. After the 5th day you notice problems, You tell them you have a 30 day warranty. You come in and they hold your car for a week. They say they fixed it, but you Notice the same problem as before. You bring it to be looked at again .But this time they hold it for 2 weeks. And you still notice the same problems. They are very arrogant and said they did everything possible to fix your car, So you bring it home the next day And again, you're still noticing the same problems, but this time they can't get you in until Monday morning and its past your 30 day warranty...you tell them the 1st problem was NEVER FIXED but they laugh and dismiss you very arrogantly. THIS PLACE SHOULD BE OUT OF BUSINESS!!!!!!!

These people are so crooked, they couldn't walk a straight line. They have sold enough lemons to make Lemonade.

If shady , bad cars is what your looking for than visit ! Otherwise I suggest you run and look elsewhere ! Shady practices here from top down . They can careless about customer satisfaction and will sell lemons to anyone to make a profit . Definitely shouldn’t be in business !

Customer First Auto Group is owned by Michael Ramos, of F&R Auto Sales Pizza fame. As shown in the viral video, when a mistake is made, he "wants their manager on the phone, I want his job". I feel the public should show his business the same courtesy he extends to others. It's obvious they have made mistakes, by his own standards they should no longer be in business.

As a small business owner myself, you should be ashamed at your actions and practice. My assumptions on a personal note would be that you were the big bully in high school.

Worst ever. Bunch of Fat Bullies. Stole $ 7.00 from a poor working college kid. Stay away.

Previous owner of the auto shop that ordered a pizza and made the delivery man go back to return the $7 tip why would you want to buy a car from a company/owner/man like that and the reviews are horrible.

The owner of this place is a horrible person and had constant problems staying in business. He will threaten you over a mere $7. Do yourself a huge favor and go someplace else.

I just got my 2005 Nissan maxima and it is a very good reliable car. I dont know why people are bitching. 500 bucks down 50 a week for a USED car is not bad at all. So with that said go by look at what they have and 100 percent guarantee you will drive the same day. Thanks customer first :)

Worst company in the world to go through they are so croocked, the car they gave me since the first day i drove it off the lot has had issues they have now had it in the shop for almost a whole month and still have no answers or give me my money back definitely avoid this place at all costs

Worst place I've ever done business. At first they seem really great. But then their true colors show as soon as you have an issue with a vehicle you purchase from them. If you buy from them, make sure you bring it to a REAL mechanic to have it thoroughly looked at.

One of the easiest buying experiences ever. Saw the car online , test drove it with Mark and loved it. Buying a car is so stressful and they made it a smooth buying experience. Will be returning for my next car!

They sold us a totaled car and they refuse to take the car back. We had the car appraised and the paperwork came back with frame damage and that the car has a salvage title. The guy told us he didn't have to disclose the information to us that the car was totaled. The car was in an accident (maybe more than one) and they rebuilt the damaged portion to sell the car to us for way more money than it was worth. I don't know about you, but I don't want to put my children/family in a wrecked car. I want my vehicle to be safe for MY children and my family. We have tried to an agreement regarding this issue but they want zero part of it. They aren't trying to help us out. So "Customer First" is not a fitting choice for a dealership name.

I recently purchased a car from Customer First in Fallriver, MA and they treated me really good and helped me get into a car that same day. It's a small lot but I got a good car and good customer service! :)

I bought a car from this lot. I had terrible credit with little money down and they got me in a car the same day ! I really suggest going to this lot. People here 'were very nice and helpful through the whole process. Mark and Dylan were the man big thanks to them!! Wouldn't be driving a car without Customer First help.