AutoZone Auto Parts in
Mansfield Township (MA)

They have nice people, but to force them to do work,, every buddy is in the cell , and when do you come to the store,,, feel like what you coming now??? Very dry receive the customers.. same like Advanced auto parts

Linda, The woman who works there in Mansfield ,( and she actually helped me at the middleboro location also) is such a great help she is always helping a customer outside whether snow or rain!!

Emanuel saved me time and money by fixing my flat tire for completely free when everywhere else was closed. Amazing guy doing amazing things for people! Thank you Emanuel!!

Amazing people with nice spare sparts.

Darius is the best! He helped me install my headlights in frigid weather.... and his shift was over. He saw me in the parking lot as he was heading home and helped me right out! Quick update. It's now September and the friendly officer who pulled me over tells me my brake light is out. I head back to get a replacement. But... I don't know what light is out. Eli walks out with me to the car, looks, comes back into the store and gets the bulbs for me. These guys are very helpful!

There’s nothing as frustrating as a dead battery, especially on a holiday weekend. I called AZ and David answered, quoted me over the phone, and told me to come on down. When I got there, his customer service was unmatched and he turned a pretty miserable event into a happy experience. And Maximus got the battery in the car as fast as he could so we could get back out and enjoy the weekend. Thanks to the wonderful team at Auto Zone!

AutoZone Mansfiield. The definition of Customer Service! There is a young gentleman working at this location named. Alex. He’s 18 years old and he’s more knowledgeable about cars than any mechanic I’ve ever gone to! He changed my lightbulb. He helped me recharge my AC. And he even got under my car to look to see a rattling noise that I was experiencing. And he knew exactly what it was. I hope AutoZone knows how lucky they are to have such an intelligent and hospitable customer service/sales rep like Alex!

Went in to buy a new car battery. Good selection and helpful employees. I was in and out in 20 minutes which included the purchase and having them put the new one in and take away the old one. Max brought the battery and some tools out to my car. I know if I went to a garage it would have been much longer and the battery would be marked up. Saved time and money here. Thanks to the great work by Max and the desk help.

I never write reviews, but I thought it was important to let everyone know that the store manager Darius continues to go above and beyond based on my experience today. He was helpful, knowledgeable, and provided great advice to resolve the issues I was having. He jumped right in to help replace a headlight bulb and diagnose my check engine light that popped up today. His expert skills made it all look simple …he is a great asset to your team and it’s now my new go to store for all things auto….my thanks and appreciation for the great work D ….

Darius was amazing!!!! He helped me pick out my windshield wipers, and even helped me install them and fill up my windshield wiping fluid! This is my neighborhood auto-zone and I will be telling everyone I know about the service here!

Visited this store to pick up a filter for an at home oil change and use the free code reader. Got the filter and an employee helped me wit the code reader. I then proceeded to completely screw up the oil change and drained the transmission fluid instead of the old oil ☹️

Darius baker.... shout out to you.... your amazing. You not only helped me select the right parts for my car. You went above and beyond coming out in the cold to help replace my battery and tail lights. Amazing service. You made my day much better. THANK YOU!

I had an incredible experience with Store Manager Darius. He truly went above and beyond to help me.What a generous and kind-hearted man! I genuinely appreciate his help, and if anyone is struggling to figure out a problem on their own, I highly recommend visiting this store. I bought a tire puncture kit right at closing time, around 9 PM. Despite it being a holiday and the store about to shut, Darius served me with a smile and without any hesitation. But what truly amazed me was that he didn’t stop there he even came outside while his way home after hours to assist me personally,i would have never figured it myself without this man. The world needs more people like Darius. His dedication to customer satisfaction is unmatched. A true legend indeed! I request autozone to do something to commend his service,he will only bring good to the company.Anybody from mansfield area looking for any automotive help head to the store.

Darius B is excellent! He went above and beyond to help me with my Honda. People like him leading this company will take this company far.

Friendly and helpful . These guys go the extra mile to make sure you get what you need . Old fashioned service at its best

Staff is very helpful and knowledgeable. Store is well stocked, clean and organized with plenty of parking.

Just wanted to come on here and say that i just got my battery changed by Darius and he was so amazing, hilarious, and kind!! I will definitely come back if i need any other car help! Thank you so much!!

Ordered antifreeze online for pick up. Unfortunately, car died on the way there, so item was never picked up. They billed me anyway. 2 emails sent asking for credit. Zero replies and no credit issued.

DARIUS was awesome ? he totally hooked me up with installing new wipers for me!! I was in and out in like 10 minutes! Now that is excellent customer service right there!!

I went this morning to this AutoZone in Mansfield cause my car had a battery problem and Darius B was so great helping me with fixing it. He gave me some advice for future needs too.?Thank you so much Darius. That's what's customer service.???

Darius replaced my brake light. Very professional and personable. I highly recommend Darius and Auto Zone for all your auto part needs.

Just wanted to give a quick shout out to David who works here. Not only was he extremely helpful and professional, but also made me feel comfortable asking questions. He helped get my car back on the road and I can’t thank him enough.

I found this Auto Zone and its employees to be excellent! Each time I went both young men working there were very very helpful. They assisted me with parts for my vehicle on the spot. They also helped me set up an account. All while enduring the lousy weather. They never complained about having to be out in the cold, the rain, etc. They did various diagnostics on my vehicle, in a very quick and efficient manner, leaving me with a great sense of relief and assurance that I could travel safely. I can't thank them enough for that! I highly recommend this particular facility and wish to commend the employees there. With many thanks and appreciation ?!

AUTOZONE SELLS DEFECTIVE BATTERIES needed a new battery so I went and got a new one put in. They gave me the last one on the shelf and it was defective. They ordered a new one for the next day and it didn’t show up when I returned and they refused to put in the next model up. My car broke down and I had to have my car towed to a shop nearby. Totally ripped off.

I like these guys, they are nice and helpful. No unprofessional words nor rude. Thank you all

I am handicap and was treated with customer service excellence. Employee Dave,Fay,Eian &Tom each assisted me at different times throughout the week. Each helped me find the correct parts I was looking for. I was also assisted with products I asked for being brought to me from in the isle of the store accomplishing a further exceptional experience. Lastly I was helped outside and assisted bringing my purchases to my car. I left feeling like I met some newly discovered family members who went the extra mile to provide customer service excellence

I came into the store looking to use the rent a tool service to tighten some loose lug nuts. The staff was extremely unknowledgeable about what tool I would need for such a basic jobs, I had to physically point out the torque wrench on the tool menu. After getting the torque wrench from the back I questioned if there was a 19mm socket available to use, but the gentleman simply handed me the tool as if he didn't understand my question. After explaining what I needed, they wouldn't let me purchase a socket, saying I couldn't use it on their rental tools, and I was ultimately forced to purchase a lug wrench instead of utilizing the convenient tool service advertised.