What clients say about Eagle Towing DMV & body shop in Beltsville (MD)
Contacted my insurance for roadside assistance and was assigned this company. They were polite, but wouldn’t tow the car without an ADDITIONAL fee of $120 on top of what the insurance company pays them. They said they required a labor charge because the car tire wasn’t operational so they had to use a flatbed. I argued that a tow is a tow, but they refused to do it without the extra fee.
I paid the fee because it was late at night and I didn’t know how long arranging another tow would take. Ended up having to get the car towed again the next day to a different shop. Same type of tow since no repairs had been done. The second towing company didn’t have any additional charge. Be careful with Eagle Towing and be prepared to get fleeced depending on your desperation level.
This company was contracted through StateFarm to tow my vehicle today after my tire burst on me. They arrived quicker than initial estimate. Great with communication and my car arrived quickly and safely to repair shop. I truly appreciate it!
Attempted to tow a car with this company through AAA. We put in the request at 3:30 and they gave an initial ETA of 5:30. The ETA passed and was changed to 5:57, then 6:45, then 7:30. The company never answered my calls. Instead I was checking in with AAA when each ETA passed- I was told by AAA the driver had not even been dispatched. During the entire wait we never heard from the towing company until after I called off the request through AAA. Wasted nearly 5 hours with no communication. I would not be nearly as disappointed if they bother to reach out on their own at all. Missed a wide appointment window with a mechanic less than a mile from our broken down car. Frustrating and Unreliable.
I used the urgent/ly service to look for a provider they gave me one Ahmad Mohammad , I waited 2/3 hours and he didn’t show up or answer the phone now I’m going to wait a total of 4 hours for a 20 minute tow, unprofessional and terrible service that I would not ever recommend
My tow dude was super chill. We talked about how the Severn Walmart might be the best Walmart in the state of Maryland on the way to the Walmart tire shop. He was polite, made me feel safe ( he wasn't Hubert the perv), and got me to my destination in less than an hour after me calling my insurance.
Thank you so very much with our your assistance and help I wouldn't of figured out anything where I live is 200+ miles away and we don't have left he helped me get everything figured out and to the motel and dealership and honestly I am so very thankful for the assistance. Best place hands down
Had a fantastic experience with driver TJ today. He was super nice, knowledgeable and a great guy to talk to! He went above and beyond to make sure my car was safe and didn’t get damaged. There was some time confusion on the dispatch end, but the service made up for it.
Absolutely insane I hope I never have to get towed ever again especially from this company they try to extort me for more money even though I had triple A them telling me it wasn't worth their time to tow my car because they were only getting a $40 fee but yet they didn't have to do anything special to tow my car off the side of the interstate these are scumbags and they're not even licensed they haven't been fully licensed and bonded since 2018 if you ever have State Farm or someone else that has them as their AAA sponsor please do not deal with these people trust me
Completely unreliable. I waited almost two hours for them when I called and asked when someone would arrive. They put me on hold, hung up, and never arrived. I called someone else.
11611 Spruce Ave, Beltsville, MDTowing service
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