What clients say about GRAND TOWING LLC in Beltsville (MD)
Got towed 2 days ago. Took 2 hours to get to me and was rude to me on the phone when I asked about his whereabouts and how much longer it would take because I was going to cancel service and take my car to the mechanic myself since my car could still drive, it was just overheating. He kept taking on more towing jobs knowing that he was behind schedule and short-staffed because his employees called out. He decided that it was okay to make it a problem for me when he could have just rejected the tow service and let another company do the service. But of course he decided to be nice to me when he FINALLY reached me. Im giving 2 stars because at least he was apologetic. But I won’t recommend his services.
Olu was great! He kept me informed of his ETA. He went above and beyond trying to get my car started. In the end we had to tow it to my mechanic. It’s not fun when your car breaks down on the side of the road but Olu made it a lot easier. Plus, he has a great smile! I highly recommend him.
I was deceived by the good reviews I read about this tow company online. But I had the worst experience that I now live to regret. I paid Mr. OMONIYi (Owner/CEO) of Grand Towing LLC the amount he charged me to pick up and deliver my vehicle to port for shipment later he told a fictitious story how he wasn't able to drop the vehicle but Mr OMONIYi the Tow Company CEO/Owner took my vehicle without my permission just solely by his own decision to his garage/office and when I requested his address to come and pick up my vehicle he started demanding more money from me before I will have his addres.He held my vehicle for ransom asking i pay him additional money for my vehicle that I didn’t give him permission to move to his office which i paid but he took the spare tire,jack and log wrench.Mr Omoniyi is a chronic cheater i ordered for a Tow service but what i got was a "Grand Tow from hell" buyers beware at your own peril learn from my ordeal.Mr Omoniyi the pathological liar wants to continue to misleading people about his extortion and his shady business enclosed is a copy the payments both the initial and additional since his denying not knowing me......get your facts ready cos I have mine and am ready to expose you since you want play this game after you called to have me delete my review and I refused you have the audacity to come and lie not knowing that I am not going to hold back from stopping you from scamming someone else.
This was my first time needing a tow truck. I was so impressed and grateful for this service to take my car since I was in a complicated situation with losing my keys. Very professional and kind. Would definitely recommend this towing company!
Mr. Omoniyi went above and beyond to accommodate both vehicles involved in an accident. Professional, efficient, but also caring and kind and considerate. I cannot say enough good things about him. Over and above. He made sure to collect all the scattered pieces before towing, which I had neglected to do. I was very lucky that he was assigned to assist me. He is the absolute best! THANK YOU SO MUCH!
Had a really bad experience with USAA so I was expecting the towing company they called out to be just as bad but the driver was actually wonderful. Cleo was professional, personable, kind, and showed me a lot of compassion in a bad situation. I really appreciated him. I was hoping to get a text with his Venmo or cash app or something so that I could give him a tip because he went above and beyond. He unfortunately had a lot more work to do because I don’t think USAA gave him an accurate description of my situation but he didn’t complain once and acted like happy to help.
Hands down best towing in the DMV. Cleophus was a great guy he came and helped out when my car broke down. He didn’t haggle me or anything and was able to work with what I had. I 100% recommend you contact this guy if you need a tow, 10/10.
Easily one of my best experiences with towing. If you use this service; try to get Cleo. He was AWESOME, and very helpful. He looked out. I’ve got their number saved now.
Cleo was nothing but nice, helpful, and friendly throughout my whole ordeal having a flat tire and towing my car to the tire repair shop. Can’t recommend this company enough!
Showed up exactly when they said. Towed my car quickly & efficiently to my designated repair shop without damaging the car. What more could one ask for?
Professional five star service isn't something that happens often these days, but this company definitely provided it! My vehicle was picked up within an hour, and Cleo kept me informed every step of the way during transport. From communicating his ETA, to notifying me when pickup and dropoff at the repair shop was complete, I was sure my Lincoln MKZ was in great hands the entire time.
The whole experience from the dispatcher to the tow truck driver was outstanding and professional. I wouldn’t go to any other towing company. They really look out for their customers
11611 Spruce Ave, Beltsville, MDTowing service
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