This rating is based on customer reviews, inventory size, pricing, and service quality
In Dundalk, MD, Cox Auto Parts draws mixed‑to‑positive feedback: many report helpful staff, fair/low pricing, and successful finds (rims, low‑mile engines), plus quick repair turnarounds. Strengths include value pricing, friendly counter help, and careful packing/readiness for pickups. On the downside, recurring customer service complaints (rude or impatient tone), a few unavailable/damaged or misrepresented parts—including one bad engine—and uneven repair quality appear. Little is said about yard layout or wait times. Overall: 75/100, good value but verify parts in advance.
Traveling two and half hours to grab a engine. The people are great Tammy was wonderful she had it ready for the trip. The yard man had it packaged it perfectly to keep the rain out and helped me secure it in the rain.the prices are great no broken parts nothing cut no grease and very low miles. Installed it and it sounds beautiful. They have a new customer.
Grew up in the neighborhood. Been running to yards looking for a rim so I don’t have to spend hundreds of dollars. My Dad said stop by and ask Cox. I walked in and was treated like family and they had what I needed. Highly recommended!
ORDERED A PART, DROVE AN HOUR AND A HALF, WAS TOLD THE PART WAS DESTROYED AND THEY DONT HAVE IT ANYMORE. OWNER WAS VERY RUDE AND SO WAS THE PARTS EMPLOYEE.
DONT WASTE YOUR TIME.
Dave has worked on my vehicles for over a decade. He and his shop are professional, honest and more than fair when it comes to repairs. If you want dependable great work than call Dave!
I took my truck to get front suspension work done, and ever since I had it done nothing has been right. My alignment is off even though he claims it’s spot on. And whenever I turn to back my truck up, I hear a load knocking sound coming from my front end. So if you want your work done right, I don’t suggest you go to him, he certainly didn’t put in the effort to get it done right the first time on my vehicle.
I love going there this week and the work done was great. The price for the work done was low and being a woman the owner cared enough to breakdown the cost. I will be going back in the future.
I moved to the area about a month and a half ago and was hoping to find a good trust worthy mechanic. Low and behold my alternator dies and my car wouldn't start over the weekend. I found Cox Automotive on google, read the reviews and gave them a call along with a few other shops. The owner was pleasant when my fiance asked for pricing and he was able to fit us in the same day. They are very reasonable with pricing and their customer service was great. Dave is the man. I found my new Maryland mechanic. Cox Automotive is definitely deserving of my money. A+++ Service!!
The owner is so sweet and ready to help me with any issue. I live near the Pennsylvania borderline and I go to him, satisfied, everytime. Pricing is extremely affordable, and he knows what he's talking about. He's super thorough when finding the issue. I recommend him to everyone!
Website
