AutoZone Auto Parts in
Bangor (ME)

Jaeden was super helpful in helping me change out my brake light bulbs after I had purchased them. Great customer service, I will definitely be back for sure!!!🤘🏻🤘🏻🤘🏻

Jaeden went above and beyond when changing my headlights he had to pull the assembly off to get to the high and low beams and I've had no complaints he was very willing to help out and I definitely would ask him again if I have troubles!

Max and Chelsea were very helpful at stillwater Bangor location yesterday! My car brand is a Swedish brand which is usually a mechanics worst nightmare. I came in for a headlight swap out. It wasn’t easy however the two of them went way out of their ways to figure it out & get me back on the road! Highly recommend them!

DW (Rickchard Weed) has always been more then helpful when speaking to him about parts. He recently went even more above amd beyond by helping me with my complete purchase from start to finish even helping by taking our core charge item back with him to issue a credit. I cannot express how impressed I am by my Weed. In decades of running my own company I could only imagine how wonderful it would be to find more like this young man. Autozoon has it locked down when highering customer friendly, knowledgeable employees.

Richard Weed went above and beyond going out of his way to deliver a part to a family in need. Taking time from his own family time. What a great company hiring great people.

Gary was super helpful and helped me change out my headlight! Great customer service and friendly employees :)

I seriously am in shock about how much my expectations were exceeded here at this Auto Zone in Bangor. Zack went above and beyond more than I could’ve ever imagined. This is the type of place you drive further too even if plenty of other stores along the way based solely on the service you get. I can’t recommend this place enough! Thank you so much Zack!!! You’re seriously the best!

Just wanted to give a big shout out to Zach for going above and beyond to change my blend door actuator. I had no heat or defrost on the left side of my car, and with the mornings getting colder I was pretty concerned and not sure what to do. Until I talked to Zach, and he put my worries to rest. He knew what to do. But the process involved taking off my glove box and everything around it. He’s a very tall guy, so as you can imagine getting underneath the glove box was not an easy task, but he was up for the job and his friendly professional attitude made the whole process more enjoyable. I would definitely recommend autozone to anyone. Especially if you want fast friendly professional service from someone who goes above and beyond, go see Zach at the Bangor Autozone, You won’t be disappointed.

Was in Bangor running errands when several brake related lights came on in my mother’s car. This is obviously very concerning with an around 40 mile trip back home. Luckily Stillwater Avenue AutoZone was nearby as soon as we walked in Jakob was quick to greet us and asked us what we were looking for. We told him we were looking for brake fluid, but we didn’t really know if we needed it or what the issue was. He quickly offered to use the fix finder tool to help identify the issue and had no hesitation coming out in the rain to read the car. Jaeden offered to join us all outside to do the reading. When we came back into the store, we were relieved to see it was a brake fluid issue they both quickly helped us find the correct brake fluid. Then while in the store, they both walked us through the process of what it’s like adding brake fluid so we knew we would be confident doing it when we got back outside. Just after we closed the hood both of them came outside and asked how things went we were all very happy to see the lights were all off. AutoZone offering the fix finder tool is great, but it’s absolutely wonderful when there is a caring employee to help you and assure you your purchasing the right product for your problem. Highly recommend AutoZone to anyone especially the Stillwater Avenue location with an amazing crew!

My experience was fantastic! One employee in particular really stood out. Jakob, was extremely helpful and polite during my transaction and made sure it went smoothly and quickly.

Very bad customer service! Having manager and staff stir at you, instead of asking if you need help is a bad behavior! We do not recommend this store for anything. Our auto mechanic gets our parts from them, but we will not allow any more parts to go our vehicle again. You blew it!

The manager here is an absolute babe. I had a check engine light come on after a long drive and he tested it and told me exactly what was wrong and where the part was located in my car. He really went above and beyond to help and I very much appreciate that.

Alex is the Man! My truck started misfiring. Within minutes of showing up at AutoZone, Alex told me exactly which cylinder was misfiring in my truck and got me a new coil. He even came out and help me replace the coil within minutes. My truck was running perfect again leaving the parking lot. Can't thank him enough! Give the man a raise!

Everyone there that I spoke with was very knowledgeable and helpful. Specifically, Gary went above and beyond to assist me with a vehicle issue. I would recommend this shop to anyone in need of auto parts or diagnostic testing.

My car started overheating about 3.5 hours into my 4 hour roadtrip to drop my daughter off at camp last 4th of July weekend. There were no car repair shops open, AAA was no help, and I decided to call AutoZone to see if I could figure out a solution myself. Jaeden picked up the phone and was so reassuring, telling me they had coolant in stock and could help me figure out where it went. When we got there, he jumped into action, getting it from the shelves, coming outside with me and then grabbing coworkers when we needed further help. I can't stress enough how downright amazing the staff was - Gary, Colby, Jaeden and others - in helping figure out my car (it has 2 coolant receptacles, 1 of which was completely empty and causing the overheating) and getting us back on the road. I don't know what I would have done without them, but they made possible me dropping my daughter off at camp and then driving another 4 hours home. Reading these reviews, it seems that's just who they are. Gary as the manager really exemplifies and models such amazing behavior to his staff. I'm so grateful for their heroic assistance and bummed they're not my local AutoZone staff.

Over priced and the inventory is not as listed online. Traveled 58 miles for a fuel pump gasket that was said to be in stock, only to arrive, spent 15 minutes trying to locate it only to be told no inventory and must order online. Lost a dedicated customer on this one!

Came there to see if my Battery was dead, he came out tested and I bought a new on right there and then he put it in my car. He did a great job and was very friendly. 10 out of 10 recommend.

I just wanted to take a moment to shout out Gary at AutoZone for going above and beyond when I came in with questions about recharging my A/C unit. From the moment I walked in, he was incredibly friendly, approachable, and honestly just a joy to talk to. He walked me through the whole process step by step and went above and beyond to help me! Thank you Gary, I'll definitely be coming back!!

Gary was absolutely incredible. He took time out of his work day to not only give great customer service by helping us find what we needed, but he also helped to teach and guide us with recharging our AC. 10/10 guy & store!

Super friendly and knowledgeable staff! I came in this past Saturday and had an employee named Max I believe who helped me replace my battery in the rain after having issues for the previous three days. Everything worked well after replacing my battery until this morning where I began experiencing the same issues as before replacing my battery. I returned to this location to have my battery tested again just to narrow down the root cause, and Jakob helped me troubleshoot after my car failed to start. He figured out the cause was an old rusty bolt which he took out for me and helped me replace with a new one, after which my car started with no issues and testing came back fine! Super grateful to the employees here like Jakob and Max who went above and beyond to help me out since I’m not that well versed in car knowledge lol. Definitely deserve five stars!

Very helpful and personable staff at this location. I came in with a finicky low beam that would turn off and on unexpectedly and a friendly sales representative, Max S. helped walk me through replacing it. Very satisfied customer

Gary was extremely helpful to myself and wife. We needed a adapter extender for dvd player system to work. He helped us get everything setup and working correctly! This was some of the best customer service I have experienced. Highly recommend this location and Gary.

A few weeks ago, I noted that my left front headlight was out, so I stopped to buy a bulb and ask for assistance in installing it. Gary was up to the task and was extremely helpful! He was professional and personable and got the job done right. I was very impressed with his attention to detail. Nice chap and a working headlight make for a happy customer! AutoZone does not provide their employees with a garage or any kind of protection from the weather elements to help customers, which I find rather disconcerting, however, I decided to come back the next day, as the day of my initial attempt was raining pretty hard. If the powers that be happen to read reviews, maybe they will consider installing a garage bay or some kind of shelter for their employees to help customers install windshield wipers, headlight bulbs, etc. Regardless, I interacted with about three of the employees (Gary, Xander and Christian) and they were all friendly, professional, helpful and attentive. I would not hesitate to go to AutoZone in the future. Thank you!

Incredible service by wonderful, friendly, helpful employees. I was 11.5 hours into the 13 hour drive to my home in Maine from Halifax on route 9 in my Jeep TJ when the drivers side hood latch sheered off in the wind, leaving the hood loose, catching wind and lifting on that side. The only store in the Bangor area that appeared to carry the necessary replacement for my 2004 model Jeep was the Bangor AutoZone, and they confirmed this easily and helpfully on the phone and put it aside for me. After a stressful and slow 35 minutes farther to their location, I realized that I didn’t even have the tools to swap the old broken piece for the new latch. All team members working the shift were quick to jump in and help with the install, particularly when the old seized bolt wouldn’t budge. I was so grateful to have such friendly and knowledgeable people helping me as they worked through a variety of methods to remove the old bolt and replace it for me in freezing temps and wind. Eventually it ended up needing an angle grinder to be removed, and I definitely could not have done it myself on the road as I was. Truly a great experience with an awesome team of people and I cannot recommend enough!

The team here is always incredibly helpful! When my car wouldn’t start, Gary went above and beyond by coming over to jump it and helping me troubleshoot the issue. He even replaced my battery on the spot and was so kind throughout the whole process. Excellent service!

Wonderful service. Ordered battery online and thought I could install myself. Turned out it was a bit more complicated that I had originally thought. (who knew a battery had a fuse box attached to the top of it?) Anyway, I called around, only to find out that AutoZone would do a free battery installation. I brought it over and, in the middle of a power outage at the store, Cole was extremely helpful. He did the installation right in the parking lot! It was a breeze. I offered to tip him, but he said they couldn't accept tips....only good reviews. So here it is! For outstanding service and a great selection of very reasonably priced batteries and other auto parts, AutoZone is it for us!! Highly recommended!!!!!

Stopped in yesterday afternoon, after buying a battery from the Palmyra AutoZone the day prior and being told that they couldn’t change my battery for me. Stopped and told Gary that I needed to be at work by 2 PM and asked if he could do it? He had it fixed within 25 minutes. Phenomenal customer service. The Man deserves a promotion. Every single coworker he had, had come to him for questions and he was able to answer with certainty and precision. Just an incredible, incredible employee you guys have. Thank you Gary!