This rating is based on customer reviews, inventory size, pricing, and service quality
In Berea, KY, Under The Gun Transport scores 92/100. Reviews overwhelmingly praise professional, courteous drivers, quick dispatch (often 15–45 minutes), and fair, competitive pricing—even on long-distance tows. Customers note reliable roadside help, used tires, and fast plugs, plus helpful dispatch and friendly staff. A few reviews report serious issues: high impound fees, inconsistent quotes, and alleged missing items after tows; customer-service tone can vary. Little data on yard organization, parts inventory, or ease of finding parts. For speed and value, response time and pricing stand out, but weigh the complaints.
What clients say about Under The Gun Transport in Berea (KY)
Who do you call when you are sitting on the side of 75 North in the middle of the night. UNDER THE GUN TRANSPORT!!! That is who you call.
Very professional and very nice. Not to mention was there in 30 minutes. Good thing because the semi trucks were not getting over.
I wish I would have gotten the lady’s name that came to our rescue.
I hope she knows how much we appreciate her.
Thank you so much.
Awesome all around. 24 hour service, got a hold of somebody right away and they had someone out to me in under 30 minutes. My tire had seized on and couldn't change on the emergency jack safely. Guy showed up, very friendly and nice and in no time had it replaced and I was good to go. Price wise they were awesome as well so very pleased. Would definitely recommend but hoping I don't need to see them again anytime soon.
I had a situation where I needed a vehicle to towed from over 50 miles away. I was ready for the hurt to my wallet was very surprised at how affordable they were and how willing they were to work with my schedule. Will be my go to anytime I need any type of hauling. Great company A+++++++
Couldn’t ask for a better tow, very nice ppl and helped me out when they didn’t have to. Hope I never have to use them again but they are the first towing company I will call for sure!!!
They are wonderful people. Very efficient and friendly and extremely helpful. Definitely recommend. We have used them several times, never disappointed.
Great guys and great service. Excellent dispatch service, towed my vehicle over 2 hours away for a very affordable price. They arrived in under 45 minutes from the time that I called!! Definitely would recommend to anyone.
My car broke down 2 1/2 hours from my home. I tried many towing services and they were very expensive and delayed and coming to tow my car.. I found Curtis on the website and called him. He was very kind and very professional. Quoted me a very reasonable price and was at the location in 15 minutes to pick my husband and I up. He drove us 2 1/2 hours back to Ohio and could not have been more of a gentleman and very kind the entire ride. I highly recommend his service! We give him five stars!
Kurtis was very personable and professional. After my car’s tire blew out on the interstate at 12:30 at night, I gave this business a call, they had the most competitive pricing, and had my car on the back of a truck within 45 minutes of calling them.. I will always keep this business in mind for the future!
They responded instantly, the man who helped us was very kind and understanding. He was also very knowledgeable about the area. Would highly recommend using their service.
I called him yesterday evening and I could hear him putting his shoes on before we got off the phone he got to me quick and I didn’t have to sell my kidney to pay for it overall the best worst situation I’ve ever experienced I’d recommend these guys to anyone
Me and my husband were traveling to McKee and had an axel break on our wood chipper. We called Under the Gun Transport, we got a fair quote and they were there in 20 minutes. Nice guys and friendly receptionist. It was their first chipper and they handled it flawlessly. Highly recommend if you’re in need of a tow or any road side assistance!
Very very pleased with the job he did. Broke down on the side of the road and had absolutely no problems finding us or our home to drop off!! Excellent Excellent service!!! Highly recommended!!!! Thank you so much!!!!
Stranded on the side of the road and calling tow companies from Google, I had no idea what to expect. I’m so glad I called Under The Gun. Curtis showed up in half the time everyone else quoted, and actually on time. If you’ve ever needed a tow, you know how rare that is.
Curtis was professional, fast, and treated my car like it was his own. He made a stressful situation so much easier.
Highly recommend Under The Gun Towing! They're reliable, fast, and exactly who you want showing up when you’re in a bind.
Thank you Curtis!
300 N Dogwood Dr, Berea, KYTowing service
Website
