Nice security and delivery guys i was having appointment 1AM but take 4 hours early thanks
Drivers should give papers in office and wait in driver lounge during they offload. Will do empty in 20 minutes
The lady at guard shack was helpful in explaining where to go clearly and respectfully. Unloading was timely. Note to drivers: your trailer will be messy after but there is a self clean out spot.
Thank you
Delivery:
Well marked entrance. Pull onto scale and check in with security, who were very personable. Instructions are easy to follow. Had to park in the staging area due to shift change. Only had to wait about 30 mins but I was almost 4 hours early so no complaints. For bales of crushed cans, go all the way around plant. Once docked, chock wheels between the tires and take paperwork inside. Take your phone, you have to stay inside or the gazebo while they unload. Signs everywhere saying they will stop unloading if you return to your truck. Unloaded quickly and paperwork in hand right away. There is a sweep out station to the left side on your way out. They provide brooms and shovels, and a dumpster level with the trailer. Plus a platform with steps making getting in the trailer easy. Pull up and close doors then stop on the scales on the way out and done.
Well organized.
Very quick in and out. Took only 30min to unload bales of cans.
Staff was cool from beginning to End. Short 1 star due to lots of product left inside of trailer.
Onsite Sweep out ramp,brooms,and dumpster provided.
4 hour window on either side so I got here 4 hours early. Might as well got here at appointment time because you will sit in bull pin until that time anyway. I wouldn’t want to come back. Update i waited so long because nobody informed receiving department I was waiting up front smh
There's a 4 hour window on either side of your appointment time. Sometimes it takes them a while to get you in, but once they get you a dock, it goes by quick.
I arrived to unload at 9.00 am stood in their parking lot until 11.40 am then they gave me the door and unloaded until 12.40 pm there are good reviews about this company, but I don't agree with this.
They were very nice in and out, plus they provide an area to sweep out your trailer when done even we're nice enough to provide me with directions to local truck stop to park for the night without me asking
It was very good for me in less then an hours I was in and out the security was very nice and specially the A- Team they were very fast in fifteen minutes I was unloaded thanks A-Team that’s why I give then 5 stars also they took me two hours early for my appointment time
I arrived 5 hours early and told the guard my appointment time was 2300. He said I may have to wait but give him a moment. 2 minutes later I was assigned a door. Read the instructions, Got to my door, followed instructions then went into the building where I was greeted by two of the friendliest young men. It took less than 15 minutes to unload. Michael Bowles and his coworker made my day. My first visit so I was not sure of the procedures. They very politely walked me through every step. My experience was pleasant.
This has got to be one of the fastest places ever to get unloaded! I timed them this time around. Parked in the dock went off duty, put the wheel chock in and went inside. He gave me my bills back I removed the chock and got back in my truck. Total time was 10 minutes!! People are nice
Really a good experience, been there 2 times, both time I was early, carrying aluminium scrap they take me in right a way. In and out in 20 mins. There will be 2-3 forklifts to offload one trailer, will offload you super fast. Dry vans go to Dock 1 & 2. Nice staff. Washroom available for drivers. No overnight parking
The process is very well organized. At the entrance you will weigh the truck and you will be given instructions on where to go. Unloads in 10 minutes. There is an area to clean the trailer.
Very rude receiver personal. Left about a hundred pounds of aluminum load in the trailer and refused to take it, saying that it is my job to unload it myself. It's not any drivers job to unload your load. Please do your job properly. They will unload if you insist and do not leave dock unless they offload you completely!!!
Got here on a Sat way ahead of schedule & they worked me right in. Receiving clerk had broken English, but still very clear. If you are bringing shipment in, stop on scales and see gate attendant. Still a very nice person.
My experience was good got there at my appointment time went straight to the back was in and out in about 45 minutes. There was no trucks there when I got there. Can’t stay in truck while they unload you. 9-17-23 appointment was for 10am
Friendly scale house with great communication. I arrived 10 min early, the scale was down but instead of making me wait and wonder they approached my truck to inform me of why and how long the wait would be. It's the small things like that that make a shipper/receiver a good place to go!!
Tried going in early.. nope turned around. If your hauling crushed cans. You will have to sweep your trailer out. Mine was a disaster.. along with like 20lbs of can tops. And will smell like a trash can after...
Easy to reach there from I-75 to KY-595 and left to Mayde. Very friendly staff and fast unloading. You should wait inside during unloading. Take off one star because of absence of overnight parking, although they have a huge staging yard.
Came at 9:50am for 11am appointment lady at security was nice caled me lil after 11 to go park in dock door was empty in 35-45 min and then had to clean out my trailer that smelled like dumpster i used some febreze hoping it will help.
300 N Dogwood Dr, Berea, KYTowing service
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