Friendly and honest. What we thought was wrong with my truck was gonna cost $700. He figured out the real problem and it only cost me $100. Will be a returning customer.
I'd suggest avoiding this place. Mike is overcharging for parts. He showed me his screen with the price from his supplier, but another mechanic in town was really shocked at the price - more than triple the going rate. I suspect he has some kind of racket going on.
Unfortunately, I have to share a bad experience with Mike. My car went into his shop with an intact windshield and came out with a cracked windshield. Mike declined responsibility, but also refused to let me view the security camera footage to see what happened. Mike barked at me to "stay on the other side of the counter" as he sat for 30 minutes looking at the footage himself. I will always have to wonder what Mike saw in that footage that he did not want me to see.
Mike saved us. We were on a trip from Michigan to Texas, came through Kentucky to see the Ark Encounter. Our radiator decided to go out on us. I called up Mike and he got us taken care of the very next morning. Excellent service, professional, and fair priced. Our family is thankful for Mr. Pollitt!
Mike was incredible. We were just passing through when a rattling had us worried about the rest of the roadtrip. He was able to fit us in quickly and charged a fair price. Genuine, authentic guy. What a blessing to us!
I'm from Michigan on a birthday trip for my wife! The air conditioning went out and this shop got me in right away and took care of the problem!! Fantastic shop and a couple of hard working guys 💪🏼😁
Me & my fiancé had bought a car 3 weeks ago from the dealership and was in and out with problems, went to these guys and they did amazing, within a few hours it was done, it’s running beautifully! I’d highly recommend! ☺️
When I went I desperate for my transportation needs. Mr Pollitt got right on it & found the problem. He ordered the parts & I was able to drive again❗😁
Excellent service! Honest! Took car in to get new brakes. Car is at 113,000 miles and I hadn’t changed them yet. They checked them and told us that we were only at 50% and didn’t need to change them yet. I appreciate the honestly instead of going ahead and changing them and costing us so much more.
Reasonable oil change prices too!
On vacation had brake problems . Mike took my truck in fix all my brakes very professional and reasonable.I would definitely recommend him . He saved my vacation than you Mike
We were in town staying at an Airbnb when the ac clutch and bearing went out on our Ford Escape. Mike was super to get us right in and on our way in just a few hours. We were able to get back on the road and head home safely. By the way we had called several other shops in the area and Mike was the only one who said he could take care of us right away.
Thank you to this auto repair shop. When on vacation to Kentucky our car started to act funny. This shop had us in, diagnosed the issue, and fixed the car all within an hour and didn't charge us a crazy price! Highly recommend this shop if you are in Kentucky!
The one review that was left 3 days ago with one star is all bull. I was there having my truck fixed at the same time. The gentleman who brought his car in asked for a quote to repair it. Watching his car go up on the life and examined and quote made the gentleman was not happy having to pay a bill to figure out his problem. If my memory serves me right what I overheard was the price. It was about 15 minutes of labor. If someone expects a certified mechanic to stop the job he's working on, to check out your car, and not charge you a minimum, then you need to go to some back yard shade tree mechanic. This shop has always done nothing but quality work way below dealership rates, and 110% stands behind their work.
Extremely rude people. Shop is an absolute disaster. They fixed my exhaust and it came loose a week later. Didn’t even offer a discount to re mount it since it came loose. Don’t waste your time or money on this place. Work is way under par for what they charge.
Mechanic replaced the water pump on our car the morning I brought the car in after the pump failed the night before on I75. Cost was reasonable at just over $200. We were back on the road after lunch.
Great work affordable price i own an avalanche and its been an issue since day 1. I bring my truck here for all work needed. Would highly recomend to anyone.
