Werner's Elite Automotive in
Indianola (IA)

I wish I could give 10 stars. Outstanding customer service, transparent communication and they went above and beyond to make the price as affordable as possible. I never felt pressured or like I was being sold anything my car didn’t need. Chris and his team were wonderful and after they saved the day by squeezing me in last minute to perform a repair, they saved me from future issues with incredibly affordable options… I will never take my Lexus anywhere else!

These guys were great, for starters they were way lower on the prices, but two they take pride in the work they do. I will definitely use them again and pass there name on to anyone that is looking for a great mechanic shop.

Service was great! Friendly staff would go back again. Better than going to a dealership that wants to over charge you and get you to pay for service you don't need.

Brandy- the front of the business person was amazing- answering all of my questions, letting me know if she didn't know the answers and finding the answers if she could.All wall remaining calm- call me in the process! I never give 5 stars or a 10.\nBecause I always feel like there's room for improvement, however , under these circumstances , I believe werner's Automotive deserves it

Found recently through a recommendation. They did great with getting our VW scheduled quickly and at a very reasonable price. If you need an import looked at, give them a try.

My Volkswagen was having major issues so I had it towed to Werner's. Brandy, Chris and the rest of their crew were AMAZING! They diagnosed the issues and were very honest with my options which I appreciated. Although I wasn't able to afford everything they recommended, they were able to get me up, running and back on the road! 100/100 would ABSOLUTELY recommend them to anyone who needs work done!

Very good experience. They sorted out the problem with our car quickly and reasonably priced.

I’m a repeat customer for a reason. Whether it’s been troubleshooting and fixing our daily driver or doing upgrades to our high performance car, Chris and his team are some of the most talented and most dedicated professionals I’ve encountered in the central Iowa automotive scene. They were recommended to me by a couple of trusted friends and I am so glad they pointed me in the direction of Werner’s Elite Auto. I’m now quite confident in passing that recommendation on to others.

This place is great I've always refused to take things to shops I spent over a year trying to diagnose an issue on my wife's TDI after several places refused to work on it they stepped up and knocked it out of the park finding the issue and resolving it kept me updated through the entire process highly recommend

Thorough in their evaluation. Brandy and Chris are the best and take pride in their services. Always looking for ways to improve and offer more to their customers.

My engine light came on a couple weeks ago on my 2017 Audi Q5. I called Werner's Elite and they had me bring it in that day to do a diagnostic check. The check came back with 3 different issues so of course I said lets get them taken care of. The team there is awesome and they had a person out on vacation and said that they could get my car taken care of the following Wednesday and suggested we leave our Audi there and not drive it so we did. Wednesday early afternoon they called to let us know our car was done and ready to be picked up. We arrived to pick up our car and we noticed right away that our car had been washed (we live on gravel so it was very noticable) we went in to settle our bill and of course the team there is so awesome they also wanted to let me know that they had parked our car in the shop over the weekend since it was a long holiday weekend. Those folks are awesome. A Big Thank You to the team there for the above and beyond service. So nice to know that they are there for us when we need them.

Great shop! Very clean, and the staff is great! Quick service. Will definitely be bringing my Volkswagen back!

I have never posted a review until now. Having a mechanic you can trust is a good thing. Very professional. This shop is great.

We own an air cooled Porsche. I had taken it to two other shops for a problem that seemed simple but they could not solve. I wasted time and money on those shops. I met Chris and Brandy at a Warren County Economic Development meeting. Brandy called me back the next day and we started talking about solving our vehicles issue. I dropped off the Porsche at Werner's. Chris called me after driving it and we had a very good discussion on what was going on. We came to a conclusion on a diagnosis. The part came in and was installed, the desired outlook seemed apparent, but Chris wanted to make sure. He drove in different conditions to simulate the previous problem, it was FIXED! After numerous previous attempts to correct it our problem was solved. Thank you Brandy and Chris for doing what you said you would do and not wanting to add extras. They are a no nonsense business, just how I like it.

Very responsive to my initial phone call. Upfront regarding diagnostic needs and clear communication regarding work and cost. I am glad we have a local place to go for our Mini Cooper.

Chris and the team at Werner's were awesome at getting to my electrical problem quickly and resolving my issue. I had an instrument cluster that was no longer available from the manufacture and Chris ( the electronics wizard ) at Werner's was able to make the repair and get me back on the road again! Sometimes the world puts you into a spin... Thank you Werner's once again for coming to the rescue!

Only once have I used a shop before in my life and that was a nightmare. Werner's Elite has restored my faith. From start to finish the staff was great. They got me on the schedule in a vary timely manner. Completed the job in the time they told me. I do most the work on my own vehicles, yet somethings I don't have the place, time or knowledge. To say I have confidence in Werner's Elite would be an understatement.

Werner’s did an outstanding job getting my Land Rover back up and running! Christian kept us informed every step of the way, providing clear and timely updates on the work being done and the parts being ordered. I had complete trust in everyone who worked on my vehicle. We’d absolutely return to Werner’s for any future maintenance or repairs on any of our vehicles!

Had a great experience with Werners Elite Auto! My van broke down with the transmission acting up on me just before closing time on the 3rd of July. I didn't have anywhere locally that would work on a Honda and I was stuck on the side of the road wondering what i was going to do. Luckily I was referred to Werners. They were so helpful! They set me up with a towing company close to them and got my van that night. They looked at it the first of the week and had me back on the road in just a few days. They didn't know me at all as I'm not from that area but they treated me like family and couldn't have had any better service. Thanks again!

It's 4:30pm - they close at 5pm - and my Audi battery is D-E-A-D. I'd been on hold with the Audi dealer 40 minutes away for 5+ minutes and remembered Werner's is right here in town. I called and they were able to confirm they had the battery I needed in stock and would work me in today. I drove immediately there (after a jump start) and they gave me a comfortable place to sit and wait while they stayed late and took care of my battery and got me on my way again at a very fair price. I'm thrilled to find a competent and caring local service center for my foreign car. I came - they served - I bought the t-shirt!!!

I had a great experience with Werner’s elite Automotive in Indianola! They were incredibly fast with the repairs, got everything fixed perfectly, and were super helpful throughout the entire process. The team was professional, honest, and made everything easy to understand. It’s rare to find a shop that’s both efficient and genuinely cares about their customers highly recommend!

So glad I found Werner’s. Though they have been doing business here for a number of years I had not been in need of repair until recently purchasing a used Mini Cooper. They are very personal and professional. I knew exactly what to expect from them as they explained their process. Will certainly call them again when needed. ***Update, we have been a repeat customer, different issues with the car. Same cheerful, knowledgeable, and timely service.?

Couldn’t be happier. Great response, honest work, and great price. I thought my alternator was having issues as it tested bad and the signs were there. Instead of just replacing the alternator and calling it a day, Chris and his team ran through every diagnostic and found that the issue was actually something else. Turned out to even be a cheaper fix at that. Car issues are never fun. But I’m super happy with the experience I had and will be coming back next time I need anything done with one of my vehicles. Thanks guys!

I had a great experience at this shop. I felt much more cared for and taken seriously. I didn’t feel at any point I was being scammed and got a great price on my transmission job. It’s ran great and was much cheaper than the dealership quoted me on. I even got a transmission with 93k instead of the 116k we had agreed on. The price didn’t change and it all was great. Highly recommend

This is the only place I take my vehicles. I have 100% trust in everyone. The owners and employees tell you how it is. No bullshitting or trying to sell you parts if they don’t need replaced. They treat me like family every time I stop in. I just moved to town and didn’t know any local auto shops. Found them when I had a muffler issue, but THEY ARE NOT a muffler shop…they just happened to be the only shop open with spare time to get me in to diagnose my issues. I just needed to make sure my muffler wouldn't fall off (hit a raccoon) until I got it replaced the following week. Ryan was kind enough to make sure I left happy so he welded up my muffler. When I found out they specialize in foreign cars, I told them you just got a customer! I’ve been going to Werner’s for over two years, now. Chris, Brandy, Ryan and Christian are all amazing! Thank you for all that you do!

We want to give a special Thank You to Chris for all that he did to make sure our 1951 Bentley Mark VI was in tip top shape! Forever grateful for the extra hours and patience you invested! #Bascom #bascomlimo

Coming from IN our van’s heat gauge went on and we scrambled to find help. Chris told us to come on in. He took time out of his day to diagnose and fix it so we could make it back to Indy. Chris was generous with his time and advise and we made it back to Indy without any problems. Thanks Chris you’re awesome!