What clients say about O'Reilly Auto Parts in North Liberty (IA)
Manager alex was amazing!! He helped me pick out the best wiper blades and did an install for me! Very helpful and wonderful customer service! Very happy gentleman as well!
Manager Alex should demonstrate a more positive and respectful attitude toward customers. Effective leadership goes hand in hand with strong interpersonal and customer service skills...
The assistant manager Jonathan at this location has helped our family out twice and has gone above and beyond. We will be returning to this location for future automotive needs due to his outstanding service and professionalism. Someone to keep around and reward in your company for his work!
Grateful for the honest and helpful service. They solved an issue that an independent auto repair shop and a dealer both missed. Next time we will start here when issues arise and save time and money.
I had a great experience at O'reilly's, I had something dragging under my car it was dark & cold I stopped at O'reilly's asked if they could take a look. Without a moments hesitation the gentleman behind the desk followed me out to my car, dropped to the ground & drug out a stick that was lodged in my undercarriage. This is not the first time they have helped me out.
Five Star service from Alex. Got my battery and alternator tested, my battery replaced, and out the door in 10 minutes on a Sunday evening 15 minutes before closing. That is pro level service.
Hands down these guys go above and beyond to help us and our kids out. Excellent service. We will always come here for all our auto parts. Thank you!!!
My husband just came here and Owen was great!
knowledgeable and helpful.
and he’s been here before and they were so nice when he was having a bad day. 🌻
thanks guys!
I barley made it off the high way when we had lots of rain last week
Almost died hit by a truck windshield wipers down I had my passages princess (I’m straight) watch the road on her side to save our lives pulled up a man in a beanie real nice sweet and funny definitely hit his emo phase in strived into adult hood helped us put on a new wiper blade the blade had it out for us but it was really my car anyways 10/10 experience
I needed a battery and they insisted I needed an oil change? I went to another autoparts store and got a new battery and the issue is resolved. Appreciated the help but I don't think the young man knew what he was doing.
When my car wouldn't start, they were super helpful in troubleshooting and helped me get my car started! The staff here is helpful and friendly. They taught me a lot about car maintenance. Will shop here again!
Stopped in to get brake light, prior to driving to Denver. Not only did Chris replace the lights, he checked my tire pressure and all four were low, which he kindly filled. Awesome service
Awesome service. Above and beyond I swear if your traveling and pass through Iowa make this state a place to visit. I broke down twice and was surprised by the amount of help offers I've gotten from random people. O'Reilly's employees as well man they helped alot. Thank you so much for helping me get back on the road
Terrible customer service, just called in asking if they provided headlight installs, the worker answered rudely and said depends on the car, I told him what kind and he said no I’m not doing it on that one “Kay”, then hung up. Whoever this worker was located in north liberty is a jackass a simple no we do not would have sufficed.
I called the store, 3 weeks after I had been their. I asked to talk to the guy in the beard which was Michael. I told him the situation that happened three weeks ago him diagnosting my car with that plug-in thing. He actually remembered me and saved me the hassle of having to go get it diagnosed again. This was my first time to this store 3 weeks ago and they're like all the others, they know their business thank you so much Michael.
I went In to get a check engine light scan. I was greeted right away and was hyped almost immediately. The gentleman was very nice. Gave me a free scan a d I was on my way. Great place.
Stopped in today for a set of new windshield whippers and had great custom service from Tyler. He knew exactly what I need and was there for less then 10 mins. He even put them on for me. Quick and easy!
An employee, wish I could remember his name, because I would post it. He spent quite a bit of time helping me to find the right paint and materials to paint my grandsons electric Jeep. He had a lot of advice, which I used and it turned out awesome. He had a great sense of humor which helped ease the stress of this project, that I had never done before. I wish the company would treat their employees better!!!! This guy is definitely an asset.
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