ABRA Auto Body North Liberty in
North Liberty (IA)

Great service, kept me informed about each process on my car. Very professional. Would recommend Abra auto body to anyone. Thanks Abra. Hat's out to Jason.

Friendly staff and good service. I would recommend Abra to anyone. I know I will use them again if needed.

It was my first experience with the North Liberty ABRA, and I was very pleased. They had a very competitive quote, great customer service, quick to get me in and had my repairs done in a day. And the damages look good as new. I will always use them in the future and recommend everyone else does too.

The entire process from start to finish was quick, and efficient and the work performed has my Jeep looking brand new.

They did great work fixing my paint and windshield. Kept me updated and worked with insurance.

Took my car in for a minor bumper repair. Service was quick, price was fair, and work was great. Would recommend.

I was very pleased with the job that ABRA did on my RAM pickup. I received updates on the progress of the job, which were very welcome. When I picked up my truck, it was very clean, inside and out! And body work/paint was great also!

Deer v car, deer won! ABRA was recommended for my repairs. As with anything car related, I worried about the work being done. The team took care of my repairs. There were a few glitches, but they addressed them and were professional an d repeated that they wanted me to be happy with the work. In the end, I was happy with the work and would definitely go back if needed (but I hope I don’t have to!).

Scheduled a free repair estimate. When I arrived they told me they couldn’t do it and sent me to Junge Ford because they “work with them.” Junge Ford then charged me $200 for the same service after no mention of fees. If you “work with them” you’d know they charge. Wouldn’t be surprised if you get a cut. Do not recommend.

I recently brought my car to ABRA North Liberty for hail damage repair and if I could give more than 5 stars I would. The customer service is fantastic and I appreciate Jason keeping me up to date on my vehicle repair status. My car looks beautiful. Highly recommend ABRA! Thanks for fixing my car!

I have worked with ABRA twice now. Their staff is friendly and they make the process very easy. They do excellent work and i am very happy with the results. I highly recommend them for any auto body needs.

ABRA took the BEST care of my BMW X5…! In under 1 week! I am thrilled with them and their wonderful customer service! Thanks to the team!

Scott and his team did a great job repairing my rear bumper. Thank you!! Highly recommend them if you are looking for an auto body shop in your area.

The people were very friendly and helpful, took the time to explain the work to be done made a drop off appointment and sent me a progress text each morning. They finished the work early and it looks like the accident never happened. Excellent service and work. Would definitely recommend Abra North Liberty to anyone that has experienced an accident and needs repair ⭐️⭐️⭐️⭐️⭐️

My car looks great the whole passenger side looks like new again. They were great with the communication they had my car for a week and a half. Thanks for taking good care of "Iris" she's back to looking and smelling like a flower.

I got into a motor vehicle accident. I had my vehicle towed to ABRA Auto Body in North Liberty (I have never dealt with them before). It was the most easiest and quickest process one could ask for! From the beginning with the receptionist to finding out my car was totaled, and dealing with the insurance side of things, ABRA made everything super simple including calling me with updates on my vehicle after they received it. I would definitely recommend this shop to anyone.

At the outset I was given assurances that it would take 7 days to complete the job. Each day I received a text update from ABRA keeping me posted on the daily progress, each text telling me they were on schedule. When I checked on the day before it was supposed to be ready, I was told it would not be ready and that the texts I was receiving came from corporate and were not accurate and should be ignored. Unfortunately, I had made plans based on those false assurances from “corporate”. The job eventually took 10 days and they had no explanation for the delay. The work was done well, but I was frustrated by this lapse in communication and inaccurate messaging.

Did okay work. Price was way over estimate but was taken down when we further examined the break down. Left gaps in between headlights and bumpers upper facia. Minor scratches in the paint when retrieved from the shop. Zip ties were used to hold the bumper together which is not quality work in my opinion. There are stress lines on the bumper cover where they over stretched the limitations of the bumper to fit. Micro fiber fiber glass shards were covering the entire vehicle when retrieved. Was told "well if sits outside for more than 30 minutes that, that would happen" so they do not care what happens to your car while it sits outside. The handler proceeded to take his bare hand and rub the fiberglass shards "off" of the painted part of the car to show me it was "fine" which cause a bunch of micro scratches on the paint. Any normal person would not care about such minor things but when a car enthusiast sees these things they're big problems. If you want basic work done and don't really care too much and just want it done then yeah these guys are decent. They do update you frequently about the process which is nice. They go over I'm detail about the process which is nice. They also gave me a life time warranty which is really nice Due to the lack of professionalism and immaturity of the handler of my vehicle Scott Kruger. I will be changing my 3 star rating to a 2 star rating which is being generous. Upon retrieval of a part for my vehicle that came in after the initial service, Scott handed me a paragraph he had typed out in response to my review that is still posted above. It was very passive aggressive and unprofessional. I would've thought a 16 year old had written it if he hadn't handed it to me personally. Any professional wouldn't have responded in the way that he did. My original review was courteous and fair in regards to the service done. I pointed out all of the flaws like zip ties being used on a 2800 dollar job which he tried to lie and say were there prior to service. If the wheel Wells and bumper and lower splitter were replaced then there shouldn't be any zip ties whatsoever. When pointing put other mistakes like the fiberglass shards covering the whole car he just made excuses instead of taking responsibility. He also tried to lie and say that we hadn't discussed using the parts from the warehouse instead of the parts i provided given that they were incompatible which he should've ordered for my "DIY" car, which is exactly how he quoted it in the childish response to my review. Also one of the kids who supposedly worked on my car too it upon himself to take pictures of my car and post into his little social media group chat which is very unprofessional. You should ask for permission. Scott's entire demeanor and attitude changed when I talked to him about the mistakes and once he heard that i was possibly going to bring a different vehicle for service he reached out to crumple up the piece of paper that had his immature response on. Scott Kruger Is a joke and an airhead. He even gave me an original service date that he scheduled on April 28th which was a Sunday and they're not even open on Sundays. Guy doesn't know what he's doing. Request someone else if you choose to get service here. The receptionist is very nice though. Oh and telling me that nobody else in the area would've done the work except you guys is very pretentious of you. You guys were not the first place I called I had multiple shops tell me they would do it. So get off your high horse bud

All my anxieties were relieved with detailed answers to my many questions…. They were patient and kind.And the body work and paint job was amazing!!! I can tell they were very detail oriented when it came to the repair of my car…. Thank you ABRA

Review!!!!! Our recent experience with Abra, North Liberty was not a positive one. The scope of work was not completed as requested by us, the customers. His response was, “Well, we didn’t do it.“ Communication regarding the timeframe they would need our vehicle for repairs was at best, curt: at worse, nonexistent. When initially asked the timeframe, her response was, “I have no idea.” We simply wanted to know if it would be necessary to get a rent-a-car to allow for adequate time for repairs. Repair time took 20 days for minor damage. I had asked for additional work to be done as per a separate estimate and had assumed that was adding to the timeframe which would have been understandable. Then to arrive to pick up the car and be told “Well, we didn’t do it.”

I had to have my Challenger bumper replaced they did a great job! Even with the part shortage they made sure I got it in a reasonable time! Jason is very knowledgeable and make sure you understand what is going on! If I body work I would definitely bring my car back here!

Scott was wonderful—kept me informed and had an obvious focus on providing quality work. It did take much longer than expected but I’m aware there were definite problems being able to get specific parts—plus, like most all businesses last couple years, they have difficulty hiring enough experienced and knowledgeable workers.

Had body work done on a 2019 subaru. The repair was well executed and timely. My rep Scott was very communicative and helpful. The only downside of the experience was the interior of the car was left covered in a very fine dust from what I assume was body filler. Wish they would have left the doors closed or masked off the interior when they were sanding as it was a pain to clean all the crevices. Overall good experience, I would reccomend.

Abra was wonderful. Scott checked back with me to make sure my car was perfect. My Jeep had a difficult quirky issue that was resolved by the Abra experts. I highly recommend Abra Auto Body in North Liberty.

Friendly service that went over and beyond my expectations! They fixed a small scrap that they didn't have to do to help make my truck look perfect again along with the fix it was in for. Great job and highly recommend them.

I chose ABRA North Liberty after an accident because it was recommended by the BMW dealer. Initially they were quick with getting estimates and starting the process. From there they were much less informative about how the repairs were proceeding. I had to call to inquire rather than getting regular updates. The repair date was continually pushed back with parts delays. Once I received my car the exhaust came loose within two days. They “fixed” it only to have it come loose within two weeks. After they fixed it again I looked at the repair and found home made exhaust hangers and the system was misaligned from the accident. Furthermore, the transfer case mount was broken and not fixed during the repair process. I decided to fix it myself but due to the exhaust being shoved forward by the accident this was not possible in my garage. I ordered the correct hangers and mounts and gave them to ABRA. We looked at it while at the BMW dealer and they also confirmed the problems. Now several weeks lay and after I had to call to inquire about the new exhaust pipes they will try again tomorrow. I would have assumed that since BMW recommended the shop better care would be taken, but I found out later that ABRA is owned by the same company as the dealer. Which now makes me question the reliability of the dealer.

I was very impressed with ABRA’s service. They got my car in very quickly and kept me updated on the progress the entire time (thank you Blake). I would recommend them to others. The results are great