I was skeptical coming here when my car failed but my normal shop did not handle hybrids and these folk came highly recommended! They clearly communicate everything and costs upfront. The experience was so great and when I picked up my car they were super friendly and even followed up to make sure the car was working still! Amazing people and they support their local girl scout group and my desire for girl scout cookies but chronic lack of cash. So thank you!
Also if you're buying a used car, take your car here. The inspection is a bit pricier than other places but it is SO WORTH IT. You get photos, general idea of how urgent problems are and it was waaaay more indepth than the other place I went to.
Quick, efficient, good quality work and good communications. Felt they were a little pricey, my opinion. However they are a small business so I want to support local, small businesses. I would recommend them.
Alex was friendly and knowledgeable. He did a thorough inspection of my car and sent me explanations and pictures of items that need attention. In the meantime he ordered the part needed and repaired my car the same day. A pleasurable experience and I will return.
We had work done to our daughter's aging car. Alex was great to work with. The communication and explanations were top notch and thorough. Highly recommend.
Nice family owned business. First time having oil changed. They took me to and from work which was helpful. Nice evaluation sent of services provided and needed services in future.
We have 5 cars that we take here, plus two other family members that bring in their cars. I love how we know what each car needs and doesn’t need. If I don’t know what an item /part is Alex takes his time and explains it to me. I also love that if it’s a non needed part he lets me know. We’ve been going here for the past could of years and are very happy with the service.
I had a really great experience with the people at quality care. They took their time to explain everything to me and they were friendly and very nice. I would recommend anyone go there.
My husband took his car to this mechanic. He has an older mercedes. They were charging him over 6k to fix his car. They stated several things needed fixing. (Thermostat, camshaft sensors and other items). He took it to the Mercedes benz dealership and they stated that non of those items were wrong that it was his battery and an oil leak. They are charging a LOT LESS and even to do the diagnostic it there it was cheaper.
Services was good but I do think prices are high for only the diagnose phase. Probably not the go to for older cars due to pricing but good place and very professional, I Could probably use them for newer cars...
Keeping a long story short ; I was in from out of town for my daughter's swim meet at the University of Iowa and my alternator failed. Alex and the team were extremely helpful in getting it all taken care of and getting me back on the road to Indiana. They are a 10 out of 10 as 5 stars just doesn't seem like enough. Thanks again guys!
I needed to have my backup camera replaced and the communication was great. They also offer a service to pickup and dropoff or offer a loaner vehicle which is a great convenience while your vehicle is being repaired. I will definitely take my vehicles here for future repairs.
Awesome communication!! It is a lost art in today’s world. Have had horrible experiences with car places having the attitude that you are putting them out. 100% not the case here! Reasonably priced and ease of scheduling was also perfect!
I dropped my car off at 8am for an oil change and I didn't get a call it was done until after 1:00. The tires were rotated but not balanced. I had to take my car to where I got the tires and have every one of them balanced, they were all out of whack. Plus, they wanted to charge me $120 for a tire pressure monitor sensor that was bad. The place I took it to have my tires balanced only charged $55. Not satisfied.
Alex explained the repair situation thoroughly and offered options to help out on the overall cost. My first time and when needed again Quality Car Care will get my business.
I had a great experience at Quality Car Care! My oil change included a thorough inspection and report and a tire rotation. I was in and out in just over an hour and spending some time with their shop dog Bailey was a treat! I will definitely contact Alex the next time I need a car repair.
Very thorough explanation of the issues and the costs. The loaner vehicle system was highly appreciated. Will definitely take my car(s) here for any future repair needs!
We brought in our auto for the oil change. The oil change was completed in a very reasonable amount of time at a reasonable cost. My husband and I are very satisfied with the cost and the service level Quality Care continues to provide to us.
Best place to take your vehicle in North Liberty! They provide many things such as detailed information and pictures of your vehicle and they don’t overcharge you. They provided me with all information I needed and offered a ride to and from my home while my car was getting tended to. Highly recommend this place over some other shops in the area.
Exceptional all around. Astute diagnosis that saved me over $4000 from my car dealer misdiagnosis. Sophisticated office management. Very organized. Great loaner car system. Quality Car Care is the best!
To have a strong community we believe use the businesses in that community and I definitely recommend quality car care! Everyone is very nice not pushy explained everything I needed to know and cost without surprises. They are the most reasonably priced for service, pull over check em out don't just drive by! This patron staying Community strong and committed
Thank you very much for going over repairs needed for our car and giving us peace of mind. You did a great job communicating and reviewing details. Much appreciated. Really appreciated your candor in what was reasonable and giving your honest opinions.
Was extremely impressed with the service and detail given for just having an oil change done to my vehicle.
The detailed inspection with picture and video demonstrate that Quality Car Care takes the time to show it's customers what needs to be serviced with their car and what can wait to be done.
We absolutely love QCC. Yes sometimes car repairs can be expensive, however you know the saying you get what you pay for?
Dave has the most up to date equipment, he keeps his technicians trained and he only fixes what needs to be fixed.
We recently got an oil change. Not only did they change the oil, they did a vehicle inspection and rotated my tires. This is part of the process for oil change. I trust my vehicle to come back ready to roll and in top shape. Oh and don't forget to take treats for Bailey the dog. She is an important part of the team !
They were really friendly. I just moved here and they made me feel welcome. My car had to stay in the shop for almost a week awaiting for my extended coverage decision, so I was given a loaner vehicle to get back and forth. The issue that was able to be paid by me was fixed right away. I would recommend these guys.
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