Huge thanks to Nevin at beidler towing for getting my pride and joy off the highway and into my driveway. Nevin’s expertise made it a breeze!!! Also a huge thanks to dispatch for making it happen asap.
The driver his name was Nevin was excellent he went way beyond helping me and my son. He is the epitome of a hard worker i really dont have words to describe it. If i have to get roadside assistance again i hope its him or someone like him. You guys need to hire 10 of him.
First time ever getting my car towed and easily beat my expectations. They took extreme care making sure everything was hooked on and done right. They were very friendly, and came way sooner than I scheduled.
The night before, I called other towing companies to get the best quote and the others gave off mid-energy and rough customer care. BUT Bielder was so friendly, provided a good quote, and were very professional.
I got myself into a situation that was so embarrassing, I parked too close to someone on ice on a hill while running into grab dinner for my family. After 20 minutes of trying on my own and people waking by helping me try and push my car out I googled towing in Dubuque. Beidler was the first to pop up, I called and less than 10 minutes later Jake was there to pull me out. He was kind and professional and explained everything he was doing! Great customer service and if anyone I know ever needs a tow I would recommend them! Best tow experience I’ve had!
Professional from start to finish! ?
Nevin was the driver and started off introducing himself with handshake and smile which always a great way of showing customer service. He quickly loaded my vehicle and took it to the repair shop. After Nevin dropped my vehicle off at the repair shop he sent me pictures of my vehicle at the repair shop and called to confirm I received them.
Thanks again
Late night, flat tire with no spare, an hour from home. Nevin from Beidler Towing to the rescue!
Excellent service! Nevin was excellent! Accommodated my wife and I in his cab, ushered us to our front door then our vehicle on to repair shop. Repaired our situation as well as our attitudes with his efficiency, knowledge, and amiable attitude!
Will not hesitate to call Nevin at Beidler again!
They are friendly and very professional and excellent to work with. Herbie and Ben came to the rescue when my tire blew. Beidler Towing is the best towing service in the area. They are the only towing service I trust to tow my vehicles.
I would recommend Beidler towing hands down! They are quick in responding, they are friendly, knowledgeable and very helpful. I will use this business for anything they can help with and I will recommend them to anyone I know that can use their services.
In a very stressful situation, stranded on a highway in the middle of who-knows-where Iowa, this was by far the best towing experience I've ever had and I've been a AAA member for several decades. I have been towed in Texas, Alabama, and Florida and have never had the quick and courteous service like Andrew provided for my husband and me.
He was polite, professional, had a great sense of humor, and did an excellent job of towing our truck to Dubuque.
Thank you Andrew for making the best of a bad situation for us.
This was the best tow experience I have ever had. The guy showed up in 10 minutes or less. I thought that I was going to need it towed, but he got air in my spare tire, explained everything to me and taught me a few things. My spare was good to go, so I didn't need to get it towed and saved me almost $40. If I ever need a tow again, I am definitely coming back to Beidler.
Had a battery issue. Drive came out and tried to jump the car but the battery was really dead so he offered switch it out on the spot. Very professional and the price was just as reasonable especially since I didn't have to go through the hassle of getting the vehicle to a shop or storefront.
The guys who came to help me get out of a snow bank couldn't have been nicer, they were super efficient and got me back up and running within minutes. Could not recommend them more.
I cannot thank you enough for what you all did for me today. Andrew came to my rescue today and towed my car but, not only did he get there quickly and take care of business, he also took the time to listen and understand the rough patch that I've been going through. He reached out to his team, and I got a phone call from them to meet them at the dealership. They surprised me with a complimentary tow. This meant the absolute world to me, more than they could ever know still thank you. If you need to be told make sure you stick with. Beidler towing.
Got stranded in Dubuque when my car broke down and Herb was super fast and super helpful. I needed a rental car and everything has closed and enterprise had no cars. Herb was super nice, told me about two places where I could possibly get a rental van from and sure enough I was able to leave within the hour. When I came back to town, Herb remembered me and asked if I was able get home okay. Thank you for the kindness Herb and thank you Beidler!!
Hands down best emergency service I received. Had a flat tire, didn't have a spare. Called out of a recommendation from elsewhere... I was happy I called. Dillon came and helped me within 20-30 mins. Took me to a tire shop and helped me out a lot. Very quick and efficient. Extremely friendly. Professional and fast. If you have an emergency in Dubuque... Call them. Don't bother calling anyone else. these guys are it!!! Best life saving last minute place EVER. I appreciate you guys so much thank you thank you thank you!!!
We lost all of our antifreeze! Dillon was personal, professional and knowledgeable! He walked us through everything he was doing and took great pride in our bus! If you’re in the area and need a tow look no further Beidler has you covered! Thank you for making a stressful situation a nice memory!
Herb was excellent! He called a few times on the way to where we were to give us updates as to his arrival. Once he arrived, he was friendly, knowledgeable, fast, and efficient. So very grateful to him!
Needed battery charged after I left my lights on.
Brad came by in 30 minutes and got me back on the road. He was friendly, courteous and knowledgeable. I will definitely call Beidler Towing again.
A great company and a really good people!! Very reliable and helpful thank you for your help and time ?!! Highly recommend for anybody looking for a tow!!
Fast. Affordable. Very helpful. Dispatch was super nice and understanding considering how late at night it was and that I wasn’t familiar with the area. The driver took extra care in strapping down our beloved truck. They were the first people I reached out to and Im glad I did. Thanks so much!
Dan is absolutely amazing! He is a literal life saver. He was kind, professional, understanding and I honestly will never use another tow company. I have used other tow companies in town and none of them have ever surprised me like Biedler towing! So if you need a tow call them, you will not be disappointed!
This is the company that Geico Roadside Assistance sent to me when my car would not start. It turned out to be more than a battery issue, but the mechanic who came told me what the issues were with my battery cables, and also suggested what might be another issue. He was not able to fix that issue, but it was so helpful to have someone who could help me figure out the problem because I am clueless with vehicles.
Great company, great people, highly recommend!
Very reasonable and honest towing company. They helped me out tremendously and didn't overcharge. Were super quick to respond and took action so as to not waste time and be able to charge more. I'm new to the area but will be using them again. They did great work with their big wrecker.
We used their dumpster trailer service and I can’t find enough great things to say about it! It was $100 and all we had to do was load it. No trips to the dump, no waiting in line to weigh, so easy!! We filled it and we’re still under a ton. Every person we encountered with this service was incredibly friendly and helpful. They were on time and great about communicating to make sure we were expecting it and that we were ready for the pickup. If you’re looking to get rid of a lot of stuff, look no further!
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