What clients say about Macer Towing & Recovery Inc. in Garyton (IN)
Macer Towing and recovery I don’t know where to start. These guys are next level top shelf professional to start they make you feel at home.
I had an emergency where my truck was disabled on the freeway they were to my location within 15 minutes with a gentleman to track the initial problem so my truck could be moved and with a semi bobtail so they should drag my trailer to the yard!
Once at their yard, the gentleman, Antonio had me pull into the shop And as long as it took me to step away and use the restroom, also walk my dog when we returned. Antonio was fast at work. They allowed me to rest in my truck as a nap is good at any time when you’re over the road, Trucker and upon my awakening, I looked out and he already had all the brand new parts and most of the welding complete all in all they treated me the best I’ve ever been treated out of Shop. Everyone was professional and friendly, and my repair went to the top of the list. It seemed. They allowed me to stay the night in my truck in the shop and had my truck completed by late afternoon if I would’ve went to any other dealership, it would’ve been weeks before they could’ve got me in. I suggest going to Macer over any dealership They are hard-working and honest and they charge a fair price thank you gentleman happy holidays to you and yours and if I ever break down, I will want to come there🤜🤙🏻🐶 Michele and Precious Varmint
JR. Arrived in less than 30 minutes and service was completed in 15 minutes and they diagnosed my problem with my truck...... great price and service.....
Victor and his partner were great getting to me on time as they said they would, and for Victor who towed myself, tractor, and trailer from Portage Indiana all the way back to Maumee Ohio. Thanks again
Went through the weight station on i94 East bound side. Was put out of service because my brake chamber was bad. I called Macer Towing & Recovery. Juan the mechanic came out and changed everything out. Service was fast and professional. Thank you so much mechanic Juan.
The staff was top notch from the tow to the repairs. Also very $$ reasonable no over charging. Very friendly and accommodating to and from Hotel. Thanks guys .. GITAZ
User Macer Towing to unload this vehicle on to a flatbed with a forklift. Easy in and out in 30 mins.
Victor and his team know whats up. They also fix big trucks and many other things.
Thank you Victor
These people are the biggest scam of the world. Especially when it comes to warranty work, I had a starter put in 3 weeks later. It was defaulted and now they want to charge me money. When it's under warranty, this is not right. They should go after the manufacturer. Not me. I waited 6 and a 1/2 hours. To put a starter in and they jerked me around at the end said, I had to give him a 150 Bucks, that's not right. A starter should take three and a half hours, because when they put the new one in first, that's what it took beware of these people, they scam people, they know what they're doing
Let me start with thank you,
These guys are the best in business they were able to take care of what three other recovery companies were scared to do. Not only did they get my truck and load back to their yard but they did it safely and in a very timely manner
I'm a company truck driver and my clutch burned out going down the highway. After waiting more than two hours for the first company we called, we contacted Macer. They showed up in one hour and the service was great and the work was fast. They got my rig and trailer back to our yard safely. The owner who was the one that responded was great!
STAY FAR AWAy FROM THESE TRUCKS AND THE COMPANY. One of there drivers side swiped me right in front of the company and dragged me into the driveway. They edited a video trying to make it seem like I ran into him. They are not paying for my damages and pretty much told me to be thankful o still have my life. Pray the driver lives long enough to enjoy his
Horrible towing company, leave reviews for other companies in the same business due to an owner operator not having a good experience with them. Trying to harm a small family company over the actions of a former owner operator. And rapid spam on business pages.
Absolutely amazing service! I was helping family move from San Francisco to Maryland and gave these guys a call at 11pm!! Let me tell you it was a miracle these guys were here to help. My moving truck and trailer was stuck in a driveway. We were worried for hours that we were doomed and Victor came out and saved the moving trip with ease and comfort. If I’m ever stranded out here again I definitely know who to call! Great service!
First of all we would like to thank you MACER, as when we called you, your team arrived on time and fixed our truck, really reasonable charges, your mechanics are really good and helpful, a really time saving service, and last but not least, we would like to recommend you all if you are looking for a reasonable, timesaving, and best services. Thank you MACER once again.
Stay away from this place. I changed 2 trailer tires and DOT inspection on the trailer. After 2 weeks 1 of the tires started leaking .Driver was nearby and stopped to check it . The problem was with the valve steam. When they changed the tires they didn't change the Valve Steams neither give a suggestion or recommendation for changing the valves . Usually all tire places have it included or give strong suggestion for changing the valves when changing tires. The manager was very rude and he doesn't admit his responsibility of giving suggestion for changing valves. I end up up paying $124 for 1 tire valve / it would have cost $5 at the time of changing tires/ This is a SCAM so please be aware and avoid this place
Thanks guys. Got me back on the road quick. Save this place any time you are close to Gary IN and need truck service. You won't regret it. Very professional people.
Very nice people! The really helped us out. Our truck needed to be towed because of a clutch issue. The showed up within the time frame mentionned (1 hour) and brought us back to their garage. Their mecanic was able to diagnose and fix our issue from Thursday late PM to Friday evening. They really worked hard to avoid having our driver spend the week-end away from home. Perfect service and fair pricing. They will be my first call if ever we breakdown in that area.
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