These guys/gals were great! A very nice woman answered the phone quickly, gave us a quote which was 30% lower than the other 2 quotes we had, and had a truck out to us in under 30 minutes. Driver was polite and loaded the car quickly and dropped it off without issue. What else could you ask for? Highly recommended.
I absolutely can always rely on OTF. Never disappoints and is priced great in comparison to everyone else. Remember you get what you pay for. Quality for sure.
I called at the height of the icy roads here in Avon. I had a flat tire and did not realize it until I was in the middle of the street. Neighbors tried to help get the car back into the driveway, to no avail.
When I called OTF, they handled my call as if I was their only customer of the day. They made sure to let me know the cost of my tow up front and that did not change. They also let me know how long my wait would be.
When Daniel arrived, he patiently waited for my neighbor to move their vehicle so that he could get ro mine. He was very friendly and professional. He took great care with my car, getting it to the tire shop safely.
I would 100% recommend OTF to anyone needing a tow!
Incredible folks! These are the people you need when your day goes horribly and a tow is what you need to get out of it. They're so kind, respectful, professional and understanding. I would trust no one else for a tow in a time of need!
Daniel 10/10
Dispatch 10/10
Randomly called OTF Towing as my vehicle’s roadside assistance was experiencing an outage at this time of need and I needed to be towed to the service shop (and safety). My call was answered immediately by a human, I was able to text them coordinates to my location on an interstate, and they dispatched a truck which arrived quickly thereafter. The dispatched driver, “Lex”, was kind and courteous helping my wife and I get safely off of the interstate. Highly recommend OTF!
Daniel towed my husband vehicle today was very polite, with positive attitude and took well care of my husband vehicle. I would be a repeated customer for this tow company. Thank you Daniel for your kindness and seeming like it was your own property you was towing.
201 N Illinois St S TOWER STE 1600, Indianapolis, IN
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