What clients say about Trevino's Auto Services & Sales in East Chicago (IN)
WARNING…DO NOT USE THIS SHOP!!! They charged $75 for a tow 5 mins away and failed to inform me in advance of a $125 fee to “look at” my car. I was charged a total of $200 and the extremely rude owner couldn’t tell me what was wrong with my car. (My diagnostic report says pending.) When I went to retrieve my car from him, he first informed me that it was possibly the transmission and he doesn’t do transmissions. When I asked why did he agree to take my car when the described problem was most likely the transmission, he responded that he couldn’t be sure until putting it on the machine. He later rudely stated that he could fix it but I wasn’t going to pay $2500 for a transmission and wanted to charge me another $300 to tow my car to a dealer 20 mins away. I feel cheated out of $200 and to top it off, he left my car’s interior extremely filthy inside.
THEY ARE THE BEST & HONEST. I drove from Chicago bcuz a co-worker recommended them & they did not disappoint. I told them about the noise I would hear anytime I hit the slightest bump or make a left hand turn. The same day I dropped my car off they called me & told me that I had a cracked control arm & gave me the price & my car was ready the next day.
THANK YOU GUY'S
Terrible service. They recovered my vehicle which had been stolen. They were completely unhelpful. Disconnected phone number (they are EMT Towing Services). The gentleman I spoke with was completely condescending. Their office told me I would be better off just surrendering the vehicle to them.
My fathers truck got serviced here and the work was well, recently called to ask about a service that they may or may not do but as I was asking the guy over the phone was highly disrespectful and didn’t even let me finish my question before he demanded “what do you need?!” Hung up right away. Sucks to scare off customers with that type of behavior without letting them finish.
Very Crooked Owner…This is my second time posting these pics Because he paid to have all the bad reviews removed from his Google Review…Towed my custom painted Hellcat challenger and damaged it…he offered to pay $1000 on damage when my material alone was more than double that…Now he’s in court with a lawyer who has these same google pics and claims he never had possession of my car…dudes a Joke…The other bad reviews from others were deleted too
My review was deleted by owner! Older woman with mustache! Completely disgusting over the phone! NOT SPECIAL NEEDS FRIENDLY! 10000%NOT sanitary and workers have 0 idea what they’re doing.
Watched a young Hispanic BOY watch YouTube as he was fixing someone’s car and the “owner” was eating foods with hands no silverware and chewing with his mouth open!
The shop is dirty, the appearance even for an auto shop is poor.
We are very pleased good mechanic on time honest friendly and works with u and works with pricing and also gets the job done and helps you in fixing what's wrong with ur car .Defently gonna keep coming.He did my brakes rotors and Lower control arms.Thank u Tony .God bless you and your Business.
Tony is the only mechanic I’ll be bringing any of my vehicles to. He is always available and is 100% honest. I will make sure that when I purchase vehicles in the future this is my first stop. I bought a beautiful SUV that will last me years. I would recommend this shop to anyone.
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