Mota Family Towing in
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Address:1050 E Chicago Ave, East Chicago, IN, United States
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Rating:
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Phone:
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Methods of Payment:
- Credit cards
- Debit Cards
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Services:Towing service
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Website:
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Zip Code:46312
Working Time and Location
What clients say about Mota Family Towing in East Chicago (IN)
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I canceled another tow truck driver who was already on the way because this company assured me they would arrive in 20 minutes and offered a slightly better price. After waiting 40 minutes, I reached out and was told the driver got caught up on the last job but was on the way. After waiting another 45 minutes I tried contacting them again by text and phone, but received no response. This was extremely inconvenient and unprofessional. I would not recommend this company.
Mar 07, 2026 -
I just used them today, I got stranded and when I say these guys came in a matter of 15 min. Guy was awesome and friendly. My advice if you need a tow don't hesitate to call these guys!
Dec 06, 2025 -
Professional, fair price, terrific service. Came on the spot on a Saturday morning for a tow to go over a hour and a half away. 10/10 experience
Jul 19, 2025 -
Mota Family towing are absolutely amazing and are definitely life savers very respectful and understanding most reasonable tow truck company I’ve did business with love the customer service
Feb 18, 2025 -
This experience showed me that it’s still good genuine people in the world , I would rate them 1,000 stars if I could 👏🏽👏🏽👏🏽
Jan 10, 2025 -
I was trapped at night with 2 tires that blew out near university of chicago after a busy hospital shift. Called multiple tow companies with no reply or heavily overpriced. Enter Mota towing to the rescue! They arrived quickly and took me to Indiana , dropped me off, fixed both tires, put my bumper back on, fixed my power steering and dropped my car back off the next day to me for an affordable price. I’m a customer for life! Thank you for rescuing me Mota!
Dec 20, 2024 -
Very good. If it wasn’t for these guys I would have to cancel my load and wait until the next morning for repairs but these Guys saved me. Thanks again.
Aug 20, 2024 -
My son and I drove 3 hours from Michigan to buy a truck from a dealership in Lansing, IL. My wife's car stopped dead on I-80 13 miles from our destination. The driver was super helpful and had great conversation with us while he took us to the dealership where our new vehicle was waiting. Best experience I've ever had getting a tow. Thanks!
Jun 28, 2024 -
10/10 cannot say enough good things. My car broke down in east chicago, 105 miles from where I live. They gave me a reasonable price and got it home to me quickly. Can't thank them enough.
Apr 04, 2024 -
Omg! Speedy services when you need them. The gentleman was super polite when he answered my call and assisted me very well with my Impala. Not to mention he got to my car so fast :) I can truly say I now have a tow company that I can save in my phone.
Dec 09, 2023 -
This place is very unprofessional they tell you one thing and then stop answering the phone after calling the owner and calling the driver repeatedly the driver calls back and say he caught a flat and that he’ll be to me in 10 minutes 30 minutes has passed and he stopped answering the phone once again leaving me stranded. I would never recommend this place to anyone. All together I’ve been waiting for 2hrs for this tow. I would definitely rate this company a hard 0 if I could
Oct 05, 2023 -
Thank you so much! You were a blessing to my mother when she got stuck on the expressway during a flash flood. You were the angel she needed. Thank you Diego! ❤️😇🙏🏾
Sep 17, 2023 -
I was on the expressway going my way way back home to the Southside and was running low on gas. Car was slowing down, they just so happened to be on the road and asked if I needed assistance and I told them yes and they were without more question able to tow me to a nearby gas station to fill out. Very great group of folks putting in this hard work! 🔥
Sep 15, 2023 -
Diego did a great job and getting my vehicle home. I recommend Diego. I waited for the tow truck less than thirty minutes and the price was right compared to other tow companies.
Sep 14, 2023 -
I had a flat tire in NW Indiana on a Saturday. Called Mota family towing and they were unbelievably helpful- kept me updated via text and arrive within in 30 min of my initial call. Diego took special care of my car which is all wheel drive and lifted the car on a dolly to protect my transmission. Reasonably priced, efficient, and kind. Highly recommend Mota!
Sep 10, 2023 -
Called them at 6pm on a Saturday night. Arrived in 30 mins, helped with a towing/tire repair and I was out 15 mins after they arrived. Diego was incredible service.
Jul 30, 2023 -
I got off from my midnight shift and my car would not start due to the antitheft system activating. I called three other towing companies, and two didn't answer. The other one wouldn't be able to offer assistance for 3 hours. I called Mota Family Towing and "Jesse" was on the job in less than 10 minutes! I asked if he knew a good repair shop and he replied that his business repaired cars as well. He towed my car to his shop and analyzed the problem. In just a few hours, he was able to return my fixed car to my home, where he'd previously dropped me off. His findings were that I needed a new key fob, as it was malfunctioning due to water. After that, I explained to him that my key got wet while I was at work. I can't thank Jesse and the guys at Mota Family Towing Enough! When it comes to car help, I would definitely call on them. The customer service is A-1!
Jun 13, 2023 -
He really displayed great customer service. Without hesitation the car was towed to a great place recommended by the Mota Family. Much love.
Mar 15, 2023 -
Our experience with Diego of Mota Family Towing of Chicago was fantastic and heartwarming. We were on a long road trip from North Carolina to Wisconsin with a horse trailer in tow (and a dog in our truck) to pick up livestock when our truck broke down on the shoulder of the interstate south of Chicago. It was 6pm on a Friday night, dark, with blowing snow. Called numerous repair shops and explained our dire circumstance and kept getting the same answer "sorry, just getting ready to close for the evening and can’t help you…maybe can fit you in tomorrow if you can get a tow here, but can’t guarantee anything". Just then a tow truck pulled up. Diego was a godsend. He said “first thing we need to get you off this interstate, it is not safe here”. He towed us off the interstate to a gas station and we started to talk about the car breakdown. I told him our only real option was to tow to the local Toyota dealership and they said they would see if they could maybe fit us in on Saturday. He explained it would be difficult to find a local hotel that takes dogs and we were concerned that the dealer would not be able to accommodate us the following day. Diego quickly diagnosed our failed alternator. He said he didn’t want to leave us in such a bad predicament and said “I will fix your truck tonight and get you back on the road”. I felt a real trust in him and his kind nature. He went to a parts store and got a new alternator and worked under our truck for 2 hours in 21 degree blowing snow to get us back on the road. The price for the tow and service was unbelievably low and I gave him a generous tip, as it is not often that you run across someone so compassionate and kind hearted. Diego could have just given us a tow to the Toyota dealer and left us to deal with the breakdown. In a world where we so often hear of the bad, let it be known that there are still wonderful caring humans out there and we were very fortunate to have crossed paths with Diego, a true angel.
Nov 22, 2022 -
I called Mota at 5:30 pm on a Friday because I stalled just past the Skyway toll plaza. The driver was there in about 20 minutes and drove me and my GF to mechanic in Schererville. Very fast service and nice driver. I will recommend them to anyone that needs a tow.
Nov 08, 2022 -
Diego was amazing and made a terrible situation as stress free as it could be. Me stayed with us the whole time and gave us a ride home and made sure we had all of our belongings. We were very lucky he was on the job.
Oct 07, 2022 -
Ask for DIEGO diego best person every This was one of the best experience well not really since we got hit and ran, i called everyone they where no where as near as professional and polite as motas was he did better than professional he made us feel like family and long time friends, I HIGHLY RECOMMEND you save this contact and tell everyone about their companionship and how they offer the BEST SERVICE LITERALLY!! Thank you so much we appreciate yall so much you made us feel a lot way better
Sep 12, 2022 -
Called Mota Family Towing, They did not hesitate to help with our 26ft box truck! They actually tried to fix it before towing to try and save us a few bucks once that could not work they did not abandoned me or make excuses they towed it and found a nearby mechanic to work on it! We appreciate their dedication to the task AT LAST MIN!! More business to come!! THANKS A TON!!!
Sep 02, 2022 -
I broke down around midnight and needed to get my car back to my stepmoms house. Diego came and helped me get my car and brought me and my daughter home. He was very nice the whole time and I definitely would recommend this company to others.
Sep 01, 2022 -
Chris did a great job changed my tire so fast great towing company. Excellent customer service. Hard working . Knows what they are doing I highly recommend this company
Aug 29, 2022 -
Great experience. I needed a tow at 11pm. I called Mota and they had the tow truck driver call me right away. He showed up within ten minutes and towed me to my mechanic. The driver was fast and friendly. I highly recommend Mota.
Aug 26, 2022 -
Diego was on time and very professional along with good conversation. He also educated me on some hidden details about my car and it’s functions. Great service!!! Quick towing!! I definitely would recommend mota family To more people in a bind. Thank you diego
Aug 03, 2022 -
Towed my Motorcycle in a professional manner and used the frame for strap down points! Diego is an amazing driver, and knows how to properly secure a motorcycle!
Jul 26, 2022 -
Excellent service, understanding, and a fair price! I called around all the surrounding towing places & was quoted twice the amount that Mota gave us, Diego was our driver, took excellent care in handling the Tesla (we failed to charge it), he made us feel comfortable, it was not an awkward ride along at all, treated us like family! Ty Mota Family & Ty Diego!
Jul 14, 2022 -
The tow company picked up right away and a tow truck arrived within 20 minutes. They were very fast, efficient and polite, and helpfully talked me through the process and suggested places to tow my car.
Mar 23, 2021
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