LPT Automotive, inc in
Loves Park (IL)

Absolutely the best place to go!!! These guys are vey honest and trustworthy, I won’t be going anywhere else for my vehicle needs!!!

Have trusted Grant with my vehicles for 15 years. He is honest, dependable, knowledgeable and reasonably priced. I highly recommend him and the entire team at LPT Automotive.

Excellent service, communication, and honesty. We’ll be sure to recommend LPT yo our friends and family!

My experience was incredible.It began with a urgent need to replace a car battery . I followed that up with a oil change where it was discovered that I had a significantly bad tire. All three of these needs were addressed with great clarity and timeliness , it was an incredible experience , and I will be returning

Your staff always does an excellent job, especially the one that washes the vehicles, and by the way, thanks for the heads up on the cabin filter and the air filter, my son and I changed both. I have told quite a few people about LPT. Keep up the good work 👍.

I had an excellent experience with LPT Automotive. They serviced the timing chain on my Range Rover — not an easy job by any means, and one that most local shops wouldn’t even take on. Grant, Josh, and the rest of the technicians did a fantastic job from start to finish. They were knowledgeable, professional, and fully transparent throughout the entire process, which made a big difference on a complex repair like this. It’s clear these guys know what they’re doing and aren’t afraid to tackle difficult work. I highly recommend LPT Automotive if you’re looking for a shop you can trust, even for challenging vehicles.

Josh is the best. No one has ever gone so far above and beyond to take care of our family and all our vehicles like he does. Thanks Josh!

Uber nice staff! Even remembered me! Nice work on my car! ✌️😁👌

I’ve been taking my car and my son’s to LPT for about a year now, and I’m so thankful I found them!! Finding honest and reasonable car repair services seems to be a dying trade. The customer service is wonderful, easy to get into and communication during is great!! All the work we’ve needed has been solid!!

Grant and his team ALWAYS take care of us. They do a great job of explaining everything. I wouldn’t go anywhere else.

LPT is the best mechanic shop in the Rockford area. Only shop I know of that will give photos/videos to show when my car has an issue and a part needs to be replaced. After my vehicle gets serviced it’s always washed and vacuumed. Thank you LPT for all your hard work!!

They were very precise in the diagnosis and got our truck back on the road in a timely manner. Friendly people and reasonable pricing.

Lpt auto did a great job on my car, they were all so kind, and were honest about what actually needed fixing and for a great price! Highly recommend. I will be using Lpt again in the future!

You guys have always done a great job on our vehicle's! And most importantly, we trust you guys to be honest and not do unnecessary add on work. We appreciate all the service you provide and recommend LPT to all our friends. Keep up the great work you provide. We will continue to be loyal customers!

I always have a great experience! They are quick and do a great job!

The LPT guys did a fine job fixing a rather difficult auto.....2006 Chrysler Crossfire. They didn't flinch at my request, found a difficult to find part, and got me back on the road.

This is my 2nd time taking my vehicle at LPT Automotive in 3 years. They always do a great job with my car and customer service is awesome. Excellent communication on what needs to be done to repair the vehicle. Would definitely recommend.

They do a great job with a comprehensive report. And their handwashing outside of the car and cleaning of the inside of the car is top-notch!

BEWARE- owner parks his old BMW in the no parking zone in the crowded lot behind parked cars. Even when willing to pay for minor cosmetic damages, he is unwilling to speak directly to you, give any information besides first name, or get a second opinion. He is wary of having things in writing. He takes it to his buddy’s shop and upcharges the damages to fix more than what was caused. INSURANCE SCAM

Absolutely thrilled with LPT. Amazing customer service and Josh went out of his way to get me back on the road. Much appreciated!

We were given a glowing recommendation for LPT Auto from our landlord, J. Lynde, as we recently needed an oil change.on our Ford Transit XL but they not only changed the oil, they checked just about everything else. This past Friday (8/1/25), I found the battery was dead. I called LPT to-see if there was anyone available to jump my car. I got extremely lucky and spoke to Josh (think they may have already closed for the day)! He actually took time to not only jump it but he also let me video tape how to use my own battery powered car jumper. Any chance I get to recommend a great company to others, I tell them LPT is the place for all auto situations.

UPDATE AT BOTTOM If time management is important to you do not go here. Went to get the brakes done while making it clear to replace the calipers. Also to look at a noise they identified last time I was there. Told me no problem drop it off we will have it done by EOD. They had it for 8 hours and all they did was test drive it. With only an hour and a half left open they told me they could get to it if the calipers were good. Didn't even mention how long to fix the noise if it was something other than rust. Which would have been longer than the 1.5 hours left. I wouldn't have cared if it would have taken more than 1 day but a simple brakes and calipers takes 4 hours max. There was no reason when the customer requested the calipers be replaced they left the vehicle till the last minute. UPDATE - LPT called me back the next day. They were very apologetic and explained why they didn't get to the car the previous day. They provided me with a loner vehicle while they worked on my car which was done early in the afternoon :) definitely will be going back.

This place is absolutely WONDERFUL from the office staff down to the service technicians. I have been going to them as I bought a car with an extended warranty. After warranty expired I will still and always go to them. They stand by their word, customer service is excellent with communication, and they make sure everything is done properly. I don’t think I could ask for anything else better. A+++++

They were able to get my fleet car in to the shop in a timely manner; the time the oil change took was exactly what they said it would, and they even washed my car!! Great job. I will be back and can’t recommend them enough

I trust Grant and his team with all three of my vehicles. I have know Grant for years and he has always provided the highest level of service. I would highly recommend him and his team to anyone.

LPT has always been good to me when I have taken my car there for service. They are honest, fast, good communicators, and fairly priced. You can't go wrong taking your car there.

Great friendly and personable staff, we joked as the wrecker brought my car in. It took only a few days (since I didn't have an appointment), but I understood that it would. The staff even recognized me, since my mother goes there. Quality of service was fantastic and vacuumed the car before pick up. The labor cost was reasonable, the parts were mildly expensive, but I understand that's not their fault. Overall 9/10, I would easily take my vehicle there again.