Usav Auto Shop in
Herrin (IL)

Great service, friendly, fair, intelligent. As long as this man owns a shop, no one else is getting my business.

Best mechanic I have ever had reasonable prices and honesty unlike the other mechanics that just want money. 100% recommend

Had work done and John had the work done in a very timely manner have nothing bad to say.he does good work and I I am going back for a different issue and will keep going back

"I was worried about my car's brakes, but John was incredibly thorough and honest. They showed me exactly what was wrong without any pressure to upsell unnecessary services. I felt completely comfortable and trusted his assessment. The brakes are working perfectly, and I'll definitely be a returning customer!

Took.my truck to get transmission pan gasket replaced he drove my truck when he brought me back home knowa it was running fine when I picked up my truck it had a bad misfire called him he pretty much told me that was my problem so now I have to take it somewhere else to get it fixed not getting anymore of my business he raised his price from $50 and hour to$75 an hour didn't say that he had raised his price also put synthetic transmission fluid back i instead of conventional transmission fluid when i ask him about changing oil he said that synthetic oil was all that is sold can't buy conventional oil don't know where he got that idea wal.art sells conventional oil al day long as well as parts stores

Awesome mechanic, very knowledgeable and honest! And will also go above and beyond to help explain things you may mot understand or have little knowledgeable about! Absolutely 💯 will recommend!!!

Awesome service I was in a bind, and he dropped what he was doing to help. It was very much appreciated.

I just met this guy today and he is phenomenal!Hands down!He is very polite and respectful!And i will say this..his work is amazing!If you want someone you can trust with your vehicle go to him!👍

Bought a used vw Passat tdi that needed the water pump and timing belt service done. This is the only place that would touch a vw besides the dealership. Very reasonable price. Quality work and very knowledgeable. Would highly recommend this shop to anyone with a Audi/vw product. I’ll be doing future business with this shop

I appreciate how straight forward John is. We got our alternator replaced. He said the part itself was high and encouraged me to look for myself to local prices. I did verify his findings because I didn’t want to wait a week to get a cheaper part. I appreciate your honesty and encouraging to research what you’re replacing. I’ll continue coming to your shop.

Highly suggest! Go to the best! I have been nothing but treated right and honest and the prices can not be compared to other places who will lie straight to your face and not fix the problem but take your hard earned money instead. I'll never use another mechanic again. He is more than helpful and an amazing personality!

He went above and beyond on my car. Dropped it off to get the breaks fixed and he did a really good job and it was for a good price. He also fixed a huge dent in the front of my car and light WITHOUT CHARGE! He was very nice and sweet. I will now always go to him!

I was quoted $3000 by another shop to replace a timing chain on my kia forte. It cost my $900 at this shop. Lots of mechanics try to rip people off but this guy is honest and does excellent work. I will be coming here for any and all future work.

My brake caliper got stuck on my drive and after searching on Google, I found this place. Customer service was fantastic and they were able to get my issue fixed within a couple of hours (and for a decent price too!) My trip was saved and I am so grateful they were able to help me in my time of need.

My daughter had an issue with her car and brought it in to get fixed, well when it was said to be finished they didn't even fix it properly, and what they did touch was slapped together. Now she has to spend more money on her car to try to get the problem fixed the second time. My daughter also has called and left messages etc but her calls were never returned. I don't know what's going on but we won't be returning here. This world is expensive enough then to have to pay for the same problem twice. I wish people would actually take pride in their work and know people are expecting it to be done right when it's said to be done.

If you're looking to pay for a shop to do a job so that you can go home and actually do it yourself then this is an excellent place to bring your car. Brought my car in with a list of 5 things I requested to do, they did 2 of these 5 things, one of which was replacing the valve cover gasket. They removed the old gasket but did not reinstall a new one. This led to large amounts of oil pooling in my spark plug wells and caused my engine to misfire. Of the other 3 things I asked them to do they provided no explanation as to why those weren't done aside from "Probably needs to be replaced." Yeah that's why I brought it to you.

John is great! He does quality work and he doesn't over charge. He takes his time explaining what the issue is, what caused it and how to fix it. I won't go any where else and recommend him over and over.

I would highly recommend this place. I wont go anywhere else after today. Water pump replacement and exhaust work. Quick, thorough, efficient, affordable, etc. 5 stars and two thumbs up

My driver's door latch seized and I had 3 shops tell me they couldn't fix it. Usav was willing to take the challenge and had it fixed the next day. Will definitely use them again when I'm in the area!

This place is fantastic. I described problem my car was having to owner and he told me exactly what was wrong with it and how much it would cost to fix it. Outstanding that I was able to drive in at 3 PM and car ready at 4:15. No sitting around half the day or having to go in early. They schedule appointments rather than just drop it off for the day. Fixed perfect and cost was very reasonable. When they say Usav they truly mean it. I'd recommend this auto shop to anybody. If in or near Herrin and need car repair this is THE place to go.

Professional, friendly, a great place reasonably priced with the best in providing high quality service. They're not out to get you and won't give you what you won't or don't need. An honest place, the best service and best cost with a great respect to their customers. My place I've returned to for anything my car. You won't be disappointed in this place.

Got my vehicle in pretty quick. Does very good service at a very reasonable price. Worked on my VW TDI when other shops didn't want to mess with it. Shows you the parts that were replaced. Very honest.Will definitely be going back!

I will never take my vehicles anywhere else!! John was great he fixed my car and truck did an excellent job with a smile! For way less than I expected thank you John!!

John is the best. Honesty, is the best ingredient for great business. Excellent customer service and unmatched professionalism. Do I have to say anything else. I choose to take all my vehicles to Usav and I higly recommend it.

It isn't hard to find a mechanic that CAN do good work. It is VERY hard to find a mechanic that consistently does great work. I do most of the work on my own vehicles, so I don't trust lot of mechanics. I have full confidence in Jon at Usav with every single problem on every vehicle I've brought him. I am constantly recommending friends and customers to him. If you don't want a padded bill, if you want to be told exactly what is wrong and feel comfortable in the work being done on your vehicle you need to come here. Period.

It's quality controlled by one man doing all of the work at a reasonable price. So, you can expect the same quality every time. The owner is transparent and gives you all parts as proof that they needed the work provided. He's a very knowledgeable and nice fella!

He does his work so cheap I thought he would do a bad job. But then he didn't. He did an amazing job and took the time to explain everything he did and why. Addressed every question with a competency that was very impressive. I will take all my vehicles to him in the future