O'Reilly Auto Parts in
Herrin (IL)

Happy Luke was there when I needed some help with my wheel. Was a bit far from home and needed to stop. Very friendly and professional unlike the older guy. Great customer service from him. Thanks again, Luke!

Had to get a new battery for my car and another establishment near by said they could not do it. Came here and they took care of me in less than 15 minutes, if that. Matthew was great and looking over everything and switching my battery out without any issues.

I've always found what I needed here. The staff is always helpful and polite, and parts that I assumed you could only get through a dealership, always seemed to be in their inventory.

Thank you for the quick installation of the wiper blades on this cold morning!

Ashtyn/Ashton was a great help me last night, I called 20 miniutes before closing time and he helped assist me with a new head light for my car and assisted me with it. I love good energy people like him. He was patient and helpful. Thank you love!

Always gets parts within 24 hours and the staff is always helpful and knowledgeable.

Store has all my auto parts needs quick and easy.

I give them a 3 star and I’m feeling generous today or maybe my experience are lower. I catch attitude from the people working the counter and let’s face it they are supposed to be the ones with the auto mechanics knowledge I’m simply the customers trying to explain what I need. When they continue to tell a person that’s not out when they have ed never seen the part in question. Regardless when you tell people they don’t know what they are talking about and it turns out that I’m having to return items often there it doesn’t seem like they know their job. Just poor customer service all around

Wasn't wild about my visit. Usually the staff is really friendly and helpful but the guy I got this time....

Always great to help out with our auto parts orders and makes it extremely handy that they deliver right to the shop!

BIG THANKS TO Jeff and Jeff went above the call to put their experience together to get this satisfied customer the rite parts at low price thanks again guys!

O Reilly's is hands down the best place to go when your trying to fix a vehicle. They have parts or most times have it next day. All the other places in my opinion are more for blinging out your ride

The staff are very helpful. The staff bend over backwards to help find hard to get parts.

How can we or would we get cheap parts for Chevys better not break down in the parking lot with a Dodge was going to have to order that s***

Super friendly, accessible, accommodating. One part wasn't there but had it within 3hrs and brought it out to me.

Needed a battery, cheapest among local auto parts stores. One of the workers came outside and did everything for us. Happy all the way around.

Always great there good at knowing what your talking about almost always they usually always have what I need in to witch saves another trip out there

Nice and very helpful workers. Very knowledgeable. Jason helped me out finding exactly what I needed at a great price.

Great place. Employees even go outside in the cold to make sure you have correct part.

There are signs on the door requiring face coverings and self health screening, but the employees did not have face coverings. The guy waiting on me was coughing.

Johnathon was extremely helpful and even helped me get the new wires spliced into the old ones on my trailer.

Great service and had the parts that i needed when the other parts stores didn't have it.

Great customer service way better than Carbondale, the gentleman behind the counter even came out and show me where to put my power steering fluid!

Always friendly staff! Kudos to Kenny Y. at Herrin, IL for kindly installing my headlight bulb!! ARH

Great place to buy parts and supplies but double check to make sure the part is correct because there are times it might not match...

I went to get a new battery for my car a few months ago. I walked right up to the first counter and the employee was ready to enter the information to find my new battery. She was very kind and helpful. I was in and out in just a few minutes. Great service and I look forward to coming back.

Best customer service I have ever dealt with in my life, the employees were helpful, and had a good sense of humor.