Took our 2003 Saturn to AD after finding a leak on our garage floor. Could tell it was most likely antifreeze but didn't actually tell them. Took it in right away. They called saying it was a radiator hose. They replaced hose and fluid. Shows they are honest not doing repairs that are not needed.
I had a great experience! The service was quick and professional, and I felt completely comfortable throughout the process. They were open, honest, and didn’t try to take advantage of me, which I truly appreciate! Marc was awesome & straightforward. I highly recommend them for anyone looking for trustworthy and efficient service!
We did not have a very good experience with this garage. We went originally to get spark plugs and oil change which lead to them wanting to replace the timing chain. They tried and blew the engine and melted the catalytic converter. After having my daughters vehicle for 10 days we finally had enough and towed it to a different garage. We ended up having to replace the engine and converter on a perfectly good car. I would not recommend this place if you have a Volkswagen. I'm sure they are good with other vehicles but definitely not Volkswagen friendly here.
For years they have been my go to. Thy always resolve my issues the first time even when other mechanics couldn't. Service is top notch! The guys are informed on what they do. Don't mine to sound like a commercial but this shop knows what they are doing foreign and domestic.
Wouldn’t recommend bought my car to get a tuneup. Got my car back it was ticking. Two years later needed a transmission, they had my car for 3 weeks and put over 3 different transmission in came pick up they thought I was gone give them $1,500 and didn’t complete the work
If you’re looking for quality, honesty, and fair price, then stop at AD Joliet service shop.
Ask for Chris or Mark they will take good care of you. Definitely coming back.
Thank you guys for fixing my truck.
AD Joliet did a great job on my brakes and rotors! The price was reasonable and cheaper than the other shops I called for quotes! Will definitely take my car back for repairs in the future.
I have been going to AD Joliet with my family for the past 7 years. The customer service is always top notch, quick, and most importantly transparent with you. They will explain what is wrong before they go through with the job. Hard to find an honest mechanic shop nowadays so we are blessed to have them here.
While we were here visiting family from out of state, several dash lights came on at once, and family recommended this place. We brought it in for diagnosis and got the diagnosis and repair done same day for a reasonable price so we're safe to get back on the road again!
Absolutely reliable and honest work from these professionals! I am so grateful to have this automotive repair shop available. I have been going for years after discovering it from a tip from another customer.
Called 5min before they closed, they were able to fit me in the very next day. The owner (forgot his name) and his crew were very respectful and got the job done quick! Will definitely be back with my other vehicles for other maintenance needed.
They are the most honest bunch of guys I trust with my Jeep and every car I owned. They treat you with respect. They get you right in. And no hidden cost what they quote you is what it is. And they honor thier work. Free estimates too.
Hard to find the words to express my gratitude for these guys. I was driving through on a road trip to IA from NJ when my car broke down in Joliet. It was turning over. My AAA driver (shoutout to Jeff) suggested Mark and Chris at AD. The guys checked out my car, fixed it, answered a few questions and in less than an hour they had me back on the road. No charge. Absolutely baffled. I wish my car didn't have the problem at all but I'm eternally grateful for these guys and meeting them. Made me restore some hope that's there's good people out there. Mark, Chris & co. thank you for helping me out the way you did. I made it safely there and back and am eternally grateful for your help and kindness!
I recommend these guys if you live near Joliet and need car work or are just passing through and need help. They'll take care of you.
Very honest mechanic, my car had a minor issue and they repaired it for free.
I will be definitely be returning to for maintenance issues and oil changes. I will also be recommending all family and friends to use AD. It is hard to find places with integrity such as AD, especially in the automobile repair industry.
Love this place. The don't overcharge and really take care of you. Went in for a noise rattling in my car and a recharge for my air conditioner. Turns out the conditioner needed to be replaced. The fixed the rattling free of charge and quoted me to come back for the air conditioner. Fixed it the next day and didn't break my bank. Won't go anywhere else but here.
I have been going to Auto Doc since I moved to Joliet in 2008. They have always been honest, no BS, care about the people kind of business. Their success is solely based on word of mouth. They show you the problem and offer you options. 99% of the time they delivery before the time they give you. If you want a fair price, quality work, and NO BS....This is the only place to go!
Amazing - they thoroughly go through what you need and WHY you need certain services, and are very respectful of your time.
Update 01/09/18 - I don't care much for where i bring my car for basic maintenance, but whenever i have major issues, Auto Doc goes above and beyond and then some. My 2013 Civic Hybrid stopped accelerating on the highway. I had it towed to a Honda Dealership whom troubleshooted it over night and told me that i needed to have the whole transmission replaced. I then brought it to AutoDoc who informed me that it was infact the flywheel. Once they received the part they had me up and running the next day at a very reasonable price. Mark & Tony are honest hard working people.
Love this place. These guys are so honest and good at what they do. They will save you money too by fixing your car as inexpensively as possible and it's done right the first time. I was in the waiting room one day and overheard one of the owners talking to an older woman who came to get something fixed on her car and have the oil changed. They told her, that her oil did not need to be changed yet and that her car was new so it should be under warranty and she should check on that first. They could have totally charged her money for all of it and they were honest with her which made me love this place even more!
Mark at AD Auto In Joliet, IL is very honest and helpful. I had a problem with a tire and he gave me the best deal he could. I highly recommend this shop for all of your automotive needs. Also the technicians are very well trained and I feel comfortable with these guys. Thanks AD Auto!!
I’ve been a loyal customer since the first time about 15 yrs ago. I have sent many of my friends, family & coworkers to them. They to have all been happy with the quality of work. If you are looking for an honest place that also does the job right, Auto Doc is the best place in town. Chris had my last car running for 18 yrs. I only got rid of it cause the body was shot. But got a great price because the engine ran like a champ. Chris knows my husband and I by name and greets us by name every time we come in. I wish I could give them 10 🌟’s. Keep up the great work! 👨🏼🔧
If you are looking for an honest mechanic, look no further. I have gone here for the last five years and have never been disappointed. Chris is honest and has the best prices in town. At least five of my different family members now go to Auto Doc as well. I can't imagine how much money we have saved over the last five years using Auto Doc. Thanks for the honest and great service!
If you live in the area and you're not bringing your car here when work needs to be done, you're making a mistake.
I was leery of both the positive and negative reviews, but my whole family brings their vehicles here. How could I argue against word of mouth?
My car was squeeking, and not being very knowledgeable about vehicles, I wasn't certain I know what was up. I was honest with Chris at the shop and he said he'd look into it and give me a call back with an update and a quote. He could have swindled me like many of us fear when it comes to mechanics, but he was honest. He actually talked me out of work and gave me a heads up on what I should keep an eye on going forward.
I'm very pleased with the service and the honesty, and I'll certainly be back when the time comes for additional work.
The best place to take your car for service or repair. I took my wife car there first a Lincoln MKZ and Chris said there nothing wrong with it and we looked at it together and notice there were bolts loose from a brake job that was done earlier an couple months ago and Chris tighten the bolts up and said that was the problem from the noise we were hearing. So the same day I brought my charger later in that day for repair and the techs fix it and it runs and drives great, My charger needed rock arms and bearings replaced and some other work did .The owner and technicians are very knowledgeable, considerate, and respectful, And "cost efficient". This place is great! And my auto repair shop!
Absolutely amazing service! On a road tip I had a backed up AC drain leaking into my passenger side, we called them and they told me to come in whenever thy could fix it. When we got there the owner got us in immediately as personably fixed the issue. It was a minor issue, the charge was only the cost of labour and he did it for free. I would 100% recommend, he was the best, honest, nicest mechanic I have ever met. Especially great as someone coming from out of town
This place is a blessing. The most honest mechanics I have ever come across. Me and my entire family take our cars here and only here. They give you good prices and explain what needs to be done and why. I highly recommend them to everyone.
My son brought his PT Cruiser here and got outstanding service. Not only was the repair less than quoted, he was told which repairs he could hold off on for a bit for budget purposes. I have a VW that I have talked to him about, but now I need to know repair vs. replace. The dealership quoted $1900 for ONE of the problems. I called these guys, mentioned that I had a dealership quote, and the guy started laughing immediately. It made me smile, he completely understood where I was coming from. I am taking it in for evaluation next week, because they are so busy this week. I know I can trust whatever he tells me, and that's a good feeling!
I am new to town and needed a shop I could trust. These reviews were reliable and help me find what I consider the best repair shop in town. The staff were friendly, honest and provided a great service at a reasonable price. Don't think I'll take my vehicle anywhere else.
1 Industry Ave Gate 2, Joliet, ILScrap metal dealer
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